ALM Kennesaw

2015 Honda accord EX-L I went to ALM kennesaw after I went to ALM Roswell where I had a terrible experience with Alexander who patronized me and tried to sell me a similar H I went to ALM kennesaw after I went to ALM Roswell where I had a terrible experience with Alexander who patronized me and tried to sell me a similar Honda Accord fort a higher price when he told me I was going to get a lower price. So after my experience with Alexander in ALM Roswell, I went to check out a 2015 Honda Accord EX-L at ALM Kennesaw after speaking with Oscar on the phone. Unfortunately Oscar was not available when I went to ALM Kennesaw later that day and was shown the car by another gentleman whose name I cannot recall. He was very nice and not pushy but he could not come down to Market value on the car (not including dealer fees) and when he went to get the next in line sales guy (whose name I cannot recall but he was a big guy) to negotiate with me I was very turned off, the guy was arrogant and condescending and I grabbed my keys and walked out of the sales center very disgruntled at the attitude and demeanor of this sales guy and how I was being treated. I was chased after by the initial sales guy on my way out but he went even higher on the price he originally said which annoyed me even more and I left. Fortunately Oscar Bryant called me the next day and was very nice and personable and very apologetic about the prior experience I had received and that he had not intended for me to receive the treatment I had received. Oscar and I agreed to a price and to give the car an alignment that it needed. when I came to pick up the car Oscar had applied the tags and noticed some small area of clear coating on the back that I had not noticed and he said he wanted to get that fixed so I didn’t notice a week later and claim dishonety with the dealer. So I have respect for him for pointing that out and they fixed it up and it looks great, as he could have just peaced out afterwards once the car was off the lot which is something you remember the next time someone asks you where to buy their next car from. My experience with Oscar has been great and he has been very accessible everytime I texted him and I never really felt he was trying to one up me, and I felt he wanted to make sure I was having a good experience with the car. He had asked me about how the car is treating me which has been great overall, The alignment job that Ford did has not been sufficient and the wheel shakes some when braking but that is Ford’s fault for not fixing the job that was originally supposed to be done. So Oscar put me in contact with the service manager Brenden to get the car fixed again. Brenden, instead of having me drive 1.5 hours up to Kennesaw during rush hour, is going to have me take it to a near by dealer and Brenden is going to pay for the problems over the phone which saves me a lot of trouble and hassle. Assuming all goes smoothly next week with this final repair, I am going to be a very happy camper but I already know Oscar will make things right regardless because you get that vibe when dealing with someone like him. But the car is just awesome otherwise so I am happy so far. So given this experience I’ve had with Oscar (and Brenden) I highly recommend you seek out Oscar at ALM kennesaw so you can avoid dishonest people who are just trying to get one over on you. Thanks alot man Alex More

Best car buying experience. Hands down! I had been in the market for a truck for about two weeks. After numerous let downs with other various dealerships. I came across a 2014 F-150 FX4 th I had been in the market for a truck for about two weeks. After numerous let downs with other various dealerships. I came across a 2014 F-150 FX4 that was everything I was looking for. I sent in an online inquiry about it and the next morning Jim, who I had spoke with before when we were looking for my wife a car, contacted me and hooked me up with my man Oscar. I drove down from Ball Ground in a couple hours to check out the truck. As we all know the car buying experience is a stressful time. Oscar made this not to be the case at all. He is a top notch gentleman and really connects with his customers on a level that makes them feel at "home." As the financial people were dealing with the banks he took the time to hang out with me and make me feel as relaxed as one can feel when making that kind of financial decision. I could go on... but if you're looking for a vehicle contact this dealership and ask to speak to Oscar. You will not be let down. Thanks again for everything brother, and if I know anyone looking for a vehicle they will be sent your way. You've also earned my family's business for future vehicle purchases to come. More

Mini Cooper Jim, Oscar & Darnell They were all a pleasure to work with in the purchase of my 2014 Mini Everything I was told was correct. Sales Price, Trade and Jim, Oscar & Darnell They were all a pleasure to work with in the purchase of my 2014 Mini Everything I was told was correct. Sales Price, Trade and Loan More

Professional and Curteous I was referred to Oscar by a casual acquaintance after I'd been searching and researching low mileage used Ford Fusions on different websites, includi I was referred to Oscar by a casual acquaintance after I'd been searching and researching low mileage used Ford Fusions on different websites, including other ALM locations. After locating the vehicle in their inventory, I contacted Oscar for price agreement, and from there the process went fairly smoothly. We communicated via cell and text, and I was able to drive the vehicle out to have it inspected,. I also applied for credit through ALM after being turned down by a couple of credit unions. My overall experience at ALM Kennesaw was very good. The vehicle I purchased was fairly priced, and the service provided by Oscar and his support staff was excellent. I would definitely recommend Oscar and ALM to anyone looking to get a fair deal on a used car. More

Great experience! I had a really great experience buying my car from here. Andy was super helpful and made the process very smooth. I went in for a test drive, and imme I had a really great experience buying my car from here. Andy was super helpful and made the process very smooth. I went in for a test drive, and immediately loved the car. It was very clean and well maintained. I was in and out with keys in hand in no time. More

Got a Great Car for a Great Price I bought a 2016 4runner from ALM Kennesaw. I was referred to Andy Sodipo by the internet sales manager, Jim Scarborough. Both were super nice and we I bought a 2016 4runner from ALM Kennesaw. I was referred to Andy Sodipo by the internet sales manager, Jim Scarborough. Both were super nice and went out of their way to try and help me in any way. I wish that I could've gotten more on my trade in but I got a very good deal on the 4runner so I am pleased with how everything turned out. More

Professional and Excellent Customer Service; I just acquired an Acura RDX 2015 at an awesome price this was a thanks to Oscar at ALM Kennesaw, for rendering Excellent, professionalism and pain fr I just acquired an Acura RDX 2015 at an awesome price this was a thanks to Oscar at ALM Kennesaw, for rendering Excellent, professionalism and pain free customer service. I did a lot of searching to narrow down what my heart desire; I was able to find the vehicle online, reached out and within minutes, received respond from Oscar and he was very flexible and made it possible for me to come out and see the vehicle of choice. Due, to my financial situation, I was unsure that I would be able to purchase a vehicle of choice within a certain interest rate. Thanks to the Excellent management team at AML Kennesaw, Oscar, Jim and Chris and all who you played a major role in making this purchase and experience possible and for quickly expedite the processing within a few hours. Again, thank you, Oscar for professionalism, excellence service, flexibility, great communication, and knowledgeable of the brand you are selling and lastly. I truly appreciates for all the FYI – detail that I usually overlook that will help me in my future endeavors. More

Great car buying experience Second time I have used ALM to buy cars for my kids. Very satisfied with ALM experience. Oscar was a pleasure to work with. Attentive and professio Second time I have used ALM to buy cars for my kids. Very satisfied with ALM experience. Oscar was a pleasure to work with. Attentive and professional. Would recommend Oscar to anyone. More

Do Not Purchase Your Vehicle from this place I drove 9 1/2 hours on 4/5/2018 to have the worst car buying experience ever! Very unprofessional! I originally started my car buying experience from I drove 9 1/2 hours on 4/5/2018 to have the worst car buying experience ever! Very unprofessional! I originally started my car buying experience from the dealership in Union City. I seen the car I wanted at the Kennesaw location and the lady from Union City told me to go test drive the car I liked and she will pick the car up. I get there and the car is not equipped with anything the website stated. (False advertising) They told me at the Kennesaw location they were not releasing the car to Union City. I purchased the vehicle in Kennesaw. I had my own finance company and they never faxed the paperwork to my credit union. After several calls to the dealership (which no one ever returned my calls) finally the contract was closed after almost 2 weeks. They were suppose to transfer my personalized plates over to my new car, instead I got charged for new plates and received new plates in the mail. Now no one is returning my calls to settle this matter. I CANNOT TAKE THIS PLACE SERIOUS. I have reported them to the BBB 2x's. More

Disappointed but Tree is awesome The Finance Manager "missed" or missed an instance on the paperwork that could have cost us $2,000; they let us take the car even though we hadn't bee The Finance Manager "missed" or missed an instance on the paperwork that could have cost us $2,000; they let us take the car even though we hadn't been approved yet for the loan; because we had "bought" the car early April and they hadn't changed anything, our registration was up much sooner AND the tag office stated the registration was with the early April "purchase," not the late April actual purchase so they couldn't do anything. However, Tree was awesome. Awesome salesman working at an okay place. More