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ALM Kennesaw
Kennesaw, GA
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I have had the absolute worst experience with this location. I purchased a Porshe Cayenne from out of state, and it has been nothing but problems from the get-go. It arrived late. It was dirty, and th location. I purchased a Porshe Cayenne from out of state, and it has been nothing but problems from the get-go. It arrived late. It was dirty, and the paint was peeling off of the bumper and the door. It cost me $1200 to fix everything, and then they told me they would only refund me $200, which they never did. I had to call in more than 20 times to get them to send me my plates, and they arrived SIX MONTHS after I had purchased the car. It's been almost a year since I bought the car, and I still haven't seen any of my paperwork, despite having requested it numerous times. Whenever I call, it always goes to a full voicemail (unless you call sales, and then they hang up on you when they find out you want something other than to buy a car). The car has sooo many issues, and it was supposed to be certified. I purchased and additional warranty, and still can't get my paperwork from them to see if some of it is covered. DO NOT BUY FROM THESE SCAMMERS! More
This dealer is remarkable, their timely responses and accurate information about the cars not only put my mind at ease but also erased any remaining doubts i had accurate information about the cars not only put my mind at ease but also erased any remaining doubts i had More
We're very grateful for all his help, they've salespersons knowledgeable and honest, they explained everything in detail, and i was treated nicely salespersons knowledgeable and honest, they explained everything in detail, and i was treated nicely More
So far they have provided great assistance, attentively handling all my questions making sure i got the required details, and they were extremely courteous handling all my questions making sure i got the required details, and they were extremely courteous More
I received exceptional care and assistance from entire customer support team at this dealer, i highly endorse them based on their good service and responsiveness customer support team at this dealer, i highly endorse them based on their good service and responsiveness More
Mr Grant owens has exceptional and outstanding customer service skills, thank you sir for giving my girlfriend and I a great experience at ALM. We'll definitely come back for our future purchase. service skills, thank you sir for giving my girlfriend and I a great experience at ALM. We'll definitely come back for our future purchase. More
Well, I saw the advertisement for the automobile I was really interested in. I called up about it and talked to a salesman (Sean maybe?) about it. He said the Mustang was being held up because of a contin really interested in. I called up about it and talked to a salesman (Sean maybe?) about it. He said the Mustang was being held up because of a contingency sale? He did say he would call me back that afternoon or at least the next day for sure! Regardless, neither ever happened. I was anxious about the possibility. But, without any communication from the salesman I went elsewhere and purchased another Mustang. It is a shame a simple action or rather, inaction killed a possible buyers purchase! More