Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ALM Kennesaw
Kennesaw, GA
928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 928 reviews
July 25, 2024
We're very grateful for all his help, they've salespersons knowledgeable and honest, they explained everything in detail, and i was treated nicely salespersons knowledgeable and honest, they explained everything in detail, and i was treated nicely More
by Misha Cassidy
Employees Worked With
Customer Service, ALM ADMIN
July 19, 2024
So far they have provided great assistance, attentively handling all my questions making sure i got the required details, and they were extremely courteous handling all my questions making sure i got the required details, and they were extremely courteous More
by Michael.Young12
Employees Worked With
ALM ADMIN
July 13, 2024
I received exceptional care and assistance from entire customer support team at this dealer, i highly endorse them based on their good service and responsiveness customer support team at this dealer, i highly endorse them based on their good service and responsiveness More
by Christy
Employees Worked With
ALM ADMIN
February 24, 2024
Mr Grant owens has exceptional and outstanding customer service skills, thank you sir for giving my girlfriend and I a great experience at ALM. We'll definitely come back for our future purchase. service skills, thank you sir for giving my girlfriend and I a great experience at ALM. We'll definitely come back for our future purchase. More
by Francoteza483
Employees Worked With
Grant Owens.
August 04, 2023
Well, I saw the advertisement for the automobile I was really interested in. I called up about it and talked to a salesman (Sean maybe?) about it. He said the Mustang was being held up because of a contin really interested in. I called up about it and talked to a salesman (Sean maybe?) about it. He said the Mustang was being held up because of a contingency sale? He did say he would call me back that afternoon or at least the next day for sure! Regardless, neither ever happened. I was anxious about the possibility. But, without any communication from the salesman I went elsewhere and purchased another Mustang. It is a shame a simple action or rather, inaction killed a possible buyers purchase! More
by JohnnyC
Employees Worked With
Shawn Pittman
June 08, 2023
Unfortunately, ALM confirms the worst "used car salesman" cliches. We purchased a 2020 Kia Sorento from ALM in November 2022. We've purchased private party in the past and always gotten our own inspectio cliches. We purchased a 2020 Kia Sorento from ALM in November 2022. We've purchased private party in the past and always gotten our own inspection. However, the ALM buying process was incredibly seamless and our salesman was extremely friendly and helpful; we made the mistake of trusting the ALM service department report instead of getting our own inspection. In particular, we were told the car had "four new tires." Turns, out we had two tire leaks within a month of purchase; the "new" tires were barely passable used tires, four different brands, from other cars. We're replacing all four less than six months in. In addition, when I took it in to our usual shop for an oil change, we were told that both battery and brakes already need to be replaced. The worst issue is a leaking CV boot. This is an unusual repair for a car of this age and the part is only available from the dealer. It will cost us thousands. Ultimately this is on us for not getting our own inspection -- but ALM has not offered to budge an inch in addressing any of these issues... even the tire leak that occurred within weeks of purchase. More
by EH
Employees Worked With
Grant, Ray, ALM ADMIN
