ALM Kennesaw

Andy was an absolute pleasure to work with! He made my car buying process quick and uncomplicated. He was attentive to my wants and budget, and answered all of my questions to assure I was 100% confident car buying process quick and uncomplicated. He was attentive to my wants and budget, and answered all of my questions to assure I was 100% confident in my purchase. I would recommend Andy to all.of my car buying friends. Excellent and honest customer service! Thank you, Andy! More

Warning - if you want gross incompetence and shady behavior the is the dealer for you. I bought a car here in April and it has been a joke. I knew which car I wanted, the salesperson went to bring it behavior the is the dealer for you. I bought a car here in April and it has been a joke. I knew which car I wanted, the salesperson went to bring it around but the battery was dead. It had obviously been sitting in the lot unattended for weeks without even being started. They got it jump started and I headed home. I traveled 6 miles to my house and when I turned off the engine the battery was dead again. The next day I had to have it towed back to them which cost me $109. There was only one key fob so they agreed to supply a 2nd one. They gave me the phone number of their key fob guy but he informed me that he was not skilled enough to replicate this fob. I ended up spending $741 at the manufacturer. I got my license plate from Georgia and it did not fit in this car. The reason was ALM failed to divulge that there were missing brackets which they concealed by drilling holes in the dealer plate, this cost me another $100. Finally I got my title in the mail and the VIN # is wrong. This could possibly be an error at the DMV but I'm putting my money on the dealer that can't be trusted with putting air in a tire. More

great experience !!! Amazing experience.. i came by to look at a 4runner toyota they had for sale , MANUEL helped me out and showed me the vehicle , he was very helpful , Amazing experience.. i came by to look at a 4runner toyota they had for sale , MANUEL helped me out and showed me the vehicle , he was very helpful , he's the best . I would definitely recommend this place .... Ask for MANUEL Ramirez !!!! More

Thank you for being the absolute best and guiding me through my first car. You’re the absolute best!! Indeed one of the best in the business!! through my first car. You’re the absolute best!! Indeed one of the best in the business!! More

Andy helped me with my new purchase, and he made the process very easy and fast. My wife loves her new car and I love ALM. process very easy and fast. My wife loves her new car and I love ALM. More

Well organized dealership. Works well with customers. Provides guarantees. Took the time to talk with customer and understand what was asked of. Very pleased with purchase Provides guarantees. Took the time to talk with customer and understand what was asked of. Very pleased with purchase More

I love this place I will definitely be back to get my next car I loved Andy he got me a really great deal on the car of my dreams ! The manager also was great Tory made sure I was well taken care of when next car I loved Andy he got me a really great deal on the car of my dreams ! The manager also was great Tory made sure I was well taken care of when it came getting the car I wanted this place has a great quality selection of used cars this is one of the best location of ALM More

Andy was very helpful with everything from looking at the vehicle to buying the vehicle. I had a great overall experience buying my vehicle from ALM. vehicle to buying the vehicle. I had a great overall experience buying my vehicle from ALM. More

Not worth the trouble ALM ran credit inquiries on both mine and my husbands credit reports even though we came in with a preapproval from a lender. After filing a complaint ALM ran credit inquiries on both mine and my husbands credit reports even though we came in with a preapproval from a lender. After filing a complaint with BBB someone from ALM reached out to us and sent us letters to send to the creditors to get the inquiries taken off our reports. What a big pain in the you know what. It took me hours to type letters, run copies, label envelops, and then pay to have them all sent out to 19 creditors in all. This cost me money and time. I reached out to get reimbursed for my inconvenience and was told no reimbursement would be given. Also, many of the addresses on the credit reports are incorrect for the creditors. I got many returned in the mail for unknown address. How is this fair? We did not ask for this. We did not ask for our credit to decline from all these inquiries. ALM didn't really help us at all. Very disappointed! Be careful when going in and purchasing a car. More

Miranda was amazing! So sweet and caring! She was also on top of every request we had or any questions! Go see her! She will not disappoint. top of every request we had or any questions! Go see her! She will not disappoint. More