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ALM Hyundai of Florence

Florence, SC

4.3
244 Reviews
Why is ALM Hyundai of Florence the Go-To Spot for Sumter SC, Darlington SC, Hartsville SC and Bishopville SC Drivers Seeking a New or Used Hyundai Vehicle? It could be our varied and accommodating selection of new Hyundai models, including the much-loved Hyundai Elantra, Accent, Santa Fe, Santa Fe Sport and Sonata. Perhaps it's our equally vast range of high-quality, ALM Hyundai of Florence-approved used cars. It may also very well be the Hyundai financing offers available to customers who shop with ALM Hyundai of Florence. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. ALM Hyundai of Florence isn't only a place for those in the market for a new Hyundai car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Florence, South Carolina, both convenient and competent. It doesn't stop there-- ALM Hyundai of Florence also host an array of services to personalize or enhance your Hyundai driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust ALM Hyundai of Florence for all of their Hyundai needs? Visit our dealership at 2542 Palmetto Street Florence, South Carolina and find out for yourself!
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2542 W Palmetto St

Florence, SC

29501

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Showing 244 reviews

June 17, 2023

I was sold a vehicle that shouldn't have even been on the road. After a week I started having transmission and electrical issues. I took it into my mechanic and also found out the my fob that was provided wa More

by Mommanicholes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jolly Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Kim is amazing, she made the whole experience better than I could have imagined. I am so glad I came today and met her and the rest of the team... I will be recommending this place and Kim in particular to e More

by steven.marshall75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON MARBURY
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Tried to pay cash and the price out the door was more than $5k over the listed price. Reported for deceptive advertising. More

by Nikki
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales manager
April 25, 2023

If you are looking for hi-pressure sales tactics this is your place. Went in for a test drive and was told immediately someone else was looking at the same vehicle. Also told since we got there first we More

by angie
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jolly Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Would give Mr Jolly zero but it won’t allow me.
March 10, 2023

We were very pleased with the service we received by Marshawn and the whole ALM team. More

by Katie Hayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshawn Bracey, Eve Knowlton
Mar 10, 2023 -

ALM Hyundai of Florence responded

Hello Katie, Thank you for your review and feedback. We are happy that Marshawn and team ALM Hyundai were able to help! Thank you for your business! Ken Myers General Manager ALM Hyundai Florence Kmyers@almhyundai.com

March 07, 2023

Listed prices are a bait and switch. Huge markup on all vehicles. While this is still happening, it's no longer everywhere. Do not trust quoted/web prices. Kimberly was a great sales More

by HPeterLancaster
Recommend Dealer
No
Employees Worked With
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

ALM Hyundai of Florence responded

Hello HPeterLancaster, Thank you for your review and feedback. Our records indicate that there has not been a vehicle purchase or service performed for you. We do offer ancillary products available for all vehicles, however, we will be happy to have Kimberly contact you to discuss this further. Your review seems unproportionate to the effort and information provided by your salesperson Kimberly, and seems unfair for a price quote provided to you for your consideration. Ultimately, we would like for you to come to an amicable agreement to complete a purchase, and for you to reconsider the adverse effect of your negative review to your salesperson Kimberly"s outstanding record, as she is penalized for negative reviews as such. Did the quote rate the blemish to her review record? Obviously, you're not happy with the quote, and you are happy with your salesperson, yet we are willing to assist you further with this potential vehicle purchase if you are. Thanks, Ken Myers General Manager ALM Hyundai kmyers@almhyundai.com

February 03, 2023

I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee i More

by Spanky41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE MANAGER ALSO THERE WAS 2 OTHER PEOPLE FORGOT THEIR TITLES
Feb 04, 2023 -

ALM Hyundai of Florence responded

Hello Spanky41, Thank you for your review and feedback. We apologize that you have concerns about your vehicle from your October 2022 service visit, and Hyundai warranty policies regarding your vehicle's issues with the battery. We will pass this information on to Hyundai Motors. You are welcome to return to our service department for us to inspect the vehicle, or, you may take the vehicle to any authorized Hyundai dealer of your choice for a second opinion. Thanks, Ken Myers General Manager ALM Hyundai Florence kmyers@almhyundai.com

Feb 06, 2023 -

Spanky41 responded

After talking with Hyundai motors case # 20496945 no other Dealer would consider fixing this. As they told me them the cameras, radar , and cb unit was directly tied in to the electrical system. You Know the things in use in the U.S.B. circuits. no hard wires to the battery as you reported. Anyway the car has a P.C.B. CIRCUIT WHICH would time anything on out. Such as a courtesy light. Thanks for your offer After the way I was TREATED NO THANKS. I will take the car myself and replace the battery myself. I will still WILL report this to the B.B.B. You treated like a stupid MORON, THAT IS HOW I FELT. IN THE MEETING I HAD BEFORE WITH YOU AND YOUR STAFF, YOU WANTED TO BLAME ME. WHICH IN THIS CASE IS IMPOSSIBLE.

January 26, 2023

Very happy with this dealership would recommend them to anyone from sales finance and service More

by Funkysoule
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

ALM Hyundai of Florence responded

Hello Funkysoule, Thank you for your review and feedback. We appreciate you!! Ken Myers General Manager ALM Hyundai Florence kmyers@almhyundai.com

January 18, 2023

Thank you to the GM Ken Myers, the Customer Service Representative Eve, and Joey from Service. These 3 have worked their xxxxx off to make up for what could have been prevented. Mistakes happen, but I More

by Timothy Bowersox
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Myers, Joey Causey, Eve Knowlton
Jan 26, 2023 -

ALM Hyundai of Florence responded

Hello Timothy, Thank you for your review and feedback. We appreciate the opportunity to assist you with the concerns stated. Please let me know if I may further assist you. Ken Myers General Manager ALM Hyundai kmyers@almhyundai.com

January 18, 2023

Do not go to this dealership to buy a car. I just purchased a used car from them. Car had 2000 miles on it and had a prior issue with the navigation / safety computer. They assured me had b More

by Disappointed Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Dye, sales person, Ken Myers, Eve Knowlton
Jan 19, 2023 -

ALM Hyundai of Florence responded

Hello Kevin, Thank you for your review and feedback of your experience. We value our customer’s satisfaction and appreciate your communication. We will contact you directly to further discuss and assist in addressing your stated concerns. Thanks, Ken Myers General Manager ALM Hyundai Florence 843-667-3317 Kmyers@almhyundai.com

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