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ALM Hyundai of Florence
Florence, SC
247 Reviews
Why is ALM Hyundai of Florence the Go-To Spot for Sumter SC, Darlington SC, Hartsville SC and Bishopville SC Drivers Seeking a New or Used Hyundai Vehicle?
It could be our varied and accommodating selection of new Hyundai models, including the much-loved Hyundai Elantra, Accent, Santa Fe, Santa Fe Sport and Sonata. Perhaps it's our equally vast range of high-quality, ALM Hyundai of Florence-approved used cars.
It may also very well be the Hyundai financing offers available to customers who shop with ALM Hyundai of Florence. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase.
ALM Hyundai of Florence isn't only a place for those in the market for a new Hyundai car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Florence, South Carolina, both convenient and competent.
It doesn't stop there-- ALM Hyundai of Florence also host an array of services to personalize or enhance your Hyundai driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust ALM Hyundai of Florence for all of their Hyundai needs? Visit our dealership at 2542 Palmetto Street Florence, South Carolina and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 247 reviews
August 11, 2023
The listed price is not the price advertised. They had a motor trend fee like 3000 and tried to justify it as it went through their shop for a 3 month 7500 mill warranty. Also paint and fabrics p They had a motor trend fee like 3000 and tried to justify it as it went through their shop for a 3 month 7500 mill warranty. Also paint and fabrics protection to protect the fabric and paint. I’m not sure about all of the extra charges. Might want to get pricing up front before engaging in negotiations. More
by patch-puny.0w
July 30, 2023
Service Department Has Bad Service And Broke So Many Ethical Standards When It Comes To Servicing Their Customers. I’ve Been Going Back And Forth With ALM Of Hyundai Dealership About An Oil Leak On My C Ethical Standards When It Comes To Servicing Their Customers. I’ve Been Going Back And Forth With ALM Of Hyundai Dealership About An Oil Leak On My Car Since December 2022 . I Paid For The Service In Order To Get It Fix By Replacing The Valve Gasket , Oil Pan, And Some Other Minor Issues ; Just To Find Out In Less Than A Month (January) It Was Still Leaking Oil . The Dealership Had 3 Different Chances To Look At My Car And Fix The Problem But They Kept Saying It Wasn’t Leaking Oil But I Was Buying Oil Every Week Or Getting A Oil Change Every Month So Where Was The Oil Going ? Then They Said I Had A Motor Recall (That Was A Lie) ! But Never Got Back To Me On Moving Forward With The “Recall” . I Was Told That If It’s A Recall I Don’t Have To Wait On Them I Can Go To Another Hyundai Dealership To Get It Fix . Well I Did That Just To Find Out My Car Didn’t Have A Recall So I Had To Pay $178 For The Diagnostic ; Just To Find Out It Was Leaking Oil And The Valve Gasket Needs To Be Replaced ! Mind You I Just Paid ALM Of Hyundai $900 To Replace My Valve Gasket . So Took The Car Back To ALM Of Hyundai Because I Was Within My 30 Days Of My Service So They Should’ve Been Able To Fix It ! Well That Didn’t Happen , I’ve Been Up There Multiple Times, Call, Email , And Even Ask Through Email And In Person Can We Do Some Type Of Term Agreement Since There Was A Warranty On The Valve Gasket To Let The Other Dealership Fix It . No Response They Keep Saying They’re Going To Reach Out To Me And They’ll Call Me Back And Never Did ! 2 Weeks Ago After Going Back And Forth With ALM Of Hyundai For 8 Months My Engine Locked And The Car Wouldn’t Crank . I Finally Was Able To Get In Touch With The General Manager But All He Did Was Pass Everything Back Down To The Same People I’ve Been Trying To Talk To For The Longest . Just For Them To Tell Me They Don’t Have The Equipment Or Technology To Check My Engine And Even If They Did I Would Have To Wait 8 To 10 Months For A New Engine I’ve Already Waited 7 Months Just To Get The Leak Fixed . NOW THIS WAS SOMETHING THEY HAD ALREADY KNEW ABOUT SINCE FEBRUARY BUT JUST NOW TELLING ME ‼️ ALM Of Hyundai Has Over 40 Cars On Their Lot Waiting For Engine That They Don’t Have And Some Of These People Been Waiting Longer Than Me ! More
by laquisha.brown2018
Employees Worked With
Ken Myers, Joey Causey, Eve Knowlton
June 30, 2023
The people here are very prompt and very approachable. We were able to get the car we want the same day we visited with no hustle. We were able to get the car we want the same day we visited with no hustle. More
by esmeraldaburton19
Employees Worked With
June 17, 2023
I was sold a vehicle that shouldn't have even been on the road. After a week I started having transmission and electrical issues. I took it into my mechanic and also found out the my fob that was provided wa road. After a week I started having transmission and electrical issues. I took it into my mechanic and also found out the my fob that was provided wasn't even for the vehicle and had to purchase a new one for $475. I eventually ended up having a major oil leak, which left the vehicle inoperable. All of this happened within 6 months of purchase. The dealership was unwilling to assist me with getting this resolved and into a safe vehicle. I now have a voluntary repo and a credit score that does not allow me to purchase another one, within resonable payment options More
by Mommanicholes
Employees Worked With
May 14, 2023
Kim is amazing, she made the whole experience better than I could have imagined. I am so glad I came today and met her and the rest of the team... I will be recommending this place and Kim in particular to e I could have imagined. I am so glad I came today and met her and the rest of the team... I will be recommending this place and Kim in particular to everyone that is in the market for a new or used car. Thanks for a perfect experience... More
by steven.marshall75
April 25, 2023
If you are looking for hi-pressure sales tactics this is your place. Went in for a test drive and was told immediately someone else was looking at the same vehicle. Also told since we got there first we your place. Went in for a test drive and was told immediately someone else was looking at the same vehicle. Also told since we got there first we would have first opportunity to purchase. Unfortunately Mr Jolly was not honest in His remarks and the vehicle was sold to someone else before my salesman could even get me a price. Wasted a 2 hour round trip being told the vehicle was available for purchase the day before with no mention of other interest. Don’t be fooled by these folks. They only want to make a sale. Not interested in customer service or your needs. More
by angie
Employees Worked With
Other Employees :
Would give Mr Jolly zero but it won’t allow me.
March 07, 2023
Listed prices are a bait and switch. Huge markup on all vehicles. While this is still happening, it's no longer everywhere. Do not trust quoted/web prices. Kimberly was a great sales Huge markup on all vehicles. While this is still happening, it's no longer everywhere. Do not trust quoted/web prices. Kimberly was a great sales person. Very responsive and informative. Even when she didn't know something off the top of her head, she found out and called me back as soon as possible. More
by HPeterLancaster
Employees Worked With
February 03, 2023
I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee i took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, fix this problem or how to proceed THIS IS A KNOWN PROBLEM WITH THE STOP START FEATURE. LOOKED ON THE HYUNDIA FORUM PAGE WHICH IS UNDER THE HYUNDAI HOME PAGE OTHER ENGINEERS AND TECHICAL PEOPLE HAVE REPORTED ALSO. THIS IS A KNOWN ISSUE. Share Reply Quote More
by Spanky41
Employees Worked With
SERVICE MANAGER ALSO THERE WAS 2 OTHER PEOPLE FORGOT THEIR TITLES
