ALM Hyundai of Florence

Very easy to work with. No haggle with pricing. Very attentive. Great experience overall. Happy with my purchase No haggle with pricing. Very attentive. Great experience overall. Happy with my purchase More

Adam Smallwood was a wonderful man to work with he was very knowledgeable he went above and beyond what he was supposed to do he worked all day till 8:00 that night then he drove the vehicle to our house very knowledgeable he went above and beyond what he was supposed to do he worked all day till 8:00 that night then he drove the vehicle to our house which is located Sumter South Carolina but that is called service alm of Florence might find it in their best interest to keep that man don't let him go anywhere he is one xxxx good salesman and any car dealership would be very proud to get him More

1. ALM Hyundai listed a 2015 Hyundai Genesis on cars.com for $15,995, but when I offered immediate cash they refused to sell it for less than $20,200. How can they get away with listing a price on cars.com for $15,995, but when I offered immediate cash they refused to sell it for less than $20,200. How can they get away with listing a price on cars.com that they refuse to sell for??? 2. When I requested they remove two bogus addendums totaling $3,000 from their pricing, the salesman did not respond to an email or a text, hung up on me twice when I called, and the sales manager never returned my call. How can they get away with treating customers this way??? More

Service Department Has Bad Service And Broke So Many Ethical Standards When It Comes To Servicing Their Customers. I’ve Been Going Back And Forth With ALM Of Hyundai Dealership About An Oil Leak On My C Ethical Standards When It Comes To Servicing Their Customers. I’ve Been Going Back And Forth With ALM Of Hyundai Dealership About An Oil Leak On My Car Since December 2022 . I Paid For The Service In Order To Get It Fix By Replacing The Valve Gasket , Oil Pan, And Some Other Minor Issues ; Just To Find Out In Less Than A Month (January) It Was Still Leaking Oil . The Dealership Had 3 Different Chances To Look At My Car And Fix The Problem But They Kept Saying It Wasn’t Leaking Oil But I Was Buying Oil Every Week Or Getting A Oil Change Every Month So Where Was The Oil Going ? Then They Said I Had A Motor Recall (That Was A Lie) ! But Never Got Back To Me On Moving Forward With The “Recall” . I Was Told That If It’s A Recall I Don’t Have To Wait On Them I Can Go To Another Hyundai Dealership To Get It Fix . Well I Did That Just To Find Out My Car Didn’t Have A Recall So I Had To Pay $178 For The Diagnostic ; Just To Find Out It Was Leaking Oil And The Valve Gasket Needs To Be Replaced ! Mind You I Just Paid ALM Of Hyundai $900 To Replace My Valve Gasket . So Took The Car Back To ALM Of Hyundai Because I Was Within My 30 Days Of My Service So They Should’ve Been Able To Fix It ! Well That Didn’t Happen , I’ve Been Up There Multiple Times, Call, Email , And Even Ask Through Email And In Person Can We Do Some Type Of Term Agreement Since There Was A Warranty On The Valve Gasket To Let The Other Dealership Fix It . No Response They Keep Saying They’re Going To Reach Out To Me And They’ll Call Me Back And Never Did ! 2 Weeks Ago After Going Back And Forth With ALM Of Hyundai For 8 Months My Engine Locked And The Car Wouldn’t Crank . I Finally Was Able To Get In Touch With The General Manager But All He Did Was Pass Everything Back Down To The Same People I’ve Been Trying To Talk To For The Longest . Just For Them To Tell Me They Don’t Have The Equipment Or Technology To Check My Engine And Even If They Did I Would Have To Wait 8 To 10 Months For A New Engine I’ve Already Waited 7 Months Just To Get The Leak Fixed . NOW THIS WAS SOMETHING THEY HAD ALREADY KNEW ABOUT SINCE FEBRUARY BUT JUST NOW TELLING ME ‼️ ALM Of Hyundai Has Over 40 Cars On Their Lot Waiting For Engine That They Don’t Have And Some Of These People Been Waiting Longer Than Me ! More

The people here are very prompt and very approachable. We were able to get the car we want the same day we visited with no hustle. We were able to get the car we want the same day we visited with no hustle. More

I was sold a vehicle that shouldn't have even been on the road. After a week I started having transmission and electrical issues. I took it into my mechanic and also found out the my fob that was provided wa road. After a week I started having transmission and electrical issues. I took it into my mechanic and also found out the my fob that was provided wasn't even for the vehicle and had to purchase a new one for $475. I eventually ended up having a major oil leak, which left the vehicle inoperable. All of this happened within 6 months of purchase. The dealership was unwilling to assist me with getting this resolved and into a safe vehicle. I now have a voluntary repo and a credit score that does not allow me to purchase another one, within resonable payment options More

Kim is amazing, she made the whole experience better than I could have imagined. I am so glad I came today and met her and the rest of the team... I will be recommending this place and Kim in particular to e I could have imagined. I am so glad I came today and met her and the rest of the team... I will be recommending this place and Kim in particular to everyone that is in the market for a new or used car. Thanks for a perfect experience... More

Tried to pay cash and the price out the door was more than $5k over the listed price. Reported for deceptive advertising. than $5k over the listed price. Reported for deceptive advertising. More

If you are looking for hi-pressure sales tactics this is your place. Went in for a test drive and was told immediately someone else was looking at the same vehicle. Also told since we got there first we your place. Went in for a test drive and was told immediately someone else was looking at the same vehicle. Also told since we got there first we would have first opportunity to purchase. Unfortunately Mr Jolly was not honest in His remarks and the vehicle was sold to someone else before my salesman could even get me a price. Wasted a 2 hour round trip being told the vehicle was available for purchase the day before with no mention of other interest. Don’t be fooled by these folks. They only want to make a sale. Not interested in customer service or your needs. More