ALM Hyundai of Florence

Jenna was great to work with and made my experience so easy. I would recommend her to anyone looking for a Hyundai vehicle. easy. I would recommend her to anyone looking for a Hyundai vehicle. More

Very easy to work with. No haggle with pricing. Very attentive. Great experience overall. Happy with my purchase No haggle with pricing. Very attentive. Great experience overall. Happy with my purchase More

Adam Smallwood was a wonderful man to work with he was very knowledgeable he went above and beyond what he was supposed to do he worked all day till 8:00 that night then he drove the vehicle to our house very knowledgeable he went above and beyond what he was supposed to do he worked all day till 8:00 that night then he drove the vehicle to our house which is located Sumter South Carolina but that is called service alm of Florence might find it in their best interest to keep that man don't let him go anywhere he is one xxxx good salesman and any car dealership would be very proud to get him More

1. ALM Hyundai listed a 2015 Hyundai Genesis on cars.com for $15,995, but when I offered immediate cash they refused to sell it for less than $20,200. How can they get away with listing a price on cars.com for $15,995, but when I offered immediate cash they refused to sell it for less than $20,200. How can they get away with listing a price on cars.com that they refuse to sell for??? 2. When I requested they remove two bogus addendums totaling $3,000 from their pricing, the salesman did not respond to an email or a text, hung up on me twice when I called, and the sales manager never returned my call. How can they get away with treating customers this way??? More

Service Department Has Bad Service And Broke So Many Ethical Standards When It Comes To Servicing Their Customers. I’ve Been Going Back And Forth With ALM Of Hyundai Dealership About An Oil Leak On My C Ethical Standards When It Comes To Servicing Their Customers. I’ve Been Going Back And Forth With ALM Of Hyundai Dealership About An Oil Leak On My Car Since December 2022 . I Paid For The Service In Order To Get It Fix By Replacing The Valve Gasket , Oil Pan, And Some Other Minor Issues ; Just To Find Out In Less Than A Month (January) It Was Still Leaking Oil . The Dealership Had 3 Different Chances To Look At My Car And Fix The Problem But They Kept Saying It Wasn’t Leaking Oil But I Was Buying Oil Every Week Or Getting A Oil Change Every Month So Where Was The Oil Going ? Then They Said I Had A Motor Recall (That Was A Lie) ! But Never Got Back To Me On Moving Forward With The “Recall” . I Was Told That If It’s A Recall I Don’t Have To Wait On Them I Can Go To Another Hyundai Dealership To Get It Fix . Well I Did That Just To Find Out My Car Didn’t Have A Recall So I Had To Pay $178 For The Diagnostic ; Just To Find Out It Was Leaking Oil And The Valve Gasket Needs To Be Replaced ! Mind You I Just Paid ALM Of Hyundai $900 To Replace My Valve Gasket . So Took The Car Back To ALM Of Hyundai Because I Was Within My 30 Days Of My Service So They Should’ve Been Able To Fix It ! Well That Didn’t Happen , I’ve Been Up There Multiple Times, Call, Email , And Even Ask Through Email And In Person Can We Do Some Type Of Term Agreement Since There Was A Warranty On The Valve Gasket To Let The Other Dealership Fix It . No Response They Keep Saying They’re Going To Reach Out To Me And They’ll Call Me Back And Never Did ! 2 Weeks Ago After Going Back And Forth With ALM Of Hyundai For 8 Months My Engine Locked And The Car Wouldn’t Crank . I Finally Was Able To Get In Touch With The General Manager But All He Did Was Pass Everything Back Down To The Same People I’ve Been Trying To Talk To For The Longest . Just For Them To Tell Me They Don’t Have The Equipment Or Technology To Check My Engine And Even If They Did I Would Have To Wait 8 To 10 Months For A New Engine I’ve Already Waited 7 Months Just To Get The Leak Fixed . NOW THIS WAS SOMETHING THEY HAD ALREADY KNEW ABOUT SINCE FEBRUARY BUT JUST NOW TELLING ME ‼️ ALM Of Hyundai Has Over 40 Cars On Their Lot Waiting For Engine That They Don’t Have And Some Of These People Been Waiting Longer Than Me ! More

The people here are very prompt and very approachable. We were able to get the car we want the same day we visited with no hustle. We were able to get the car we want the same day we visited with no hustle. More