ALM Hyundai of Florence

I bought a car from the Florence Dealership on Aug 04 , 2023 . It was a 2019 Cadillac XT5 with a little over 13000 miles on it . They added on about 10000 dollars in add-ons to the deal . The car was total 2023 . It was a 2019 Cadillac XT5 with a little over 13000 miles on it . They added on about 10000 dollars in add-ons to the deal . The car was totaled on Aug 21 . I have been to the dealership about 10 times to get the add-ons rebated to PNC bank so the GAP INS .will pay their portion and I can get the balance owed paid to PNC . tHEY WILL NOT RESPOND TO ME AND I SUGGEST YOU THINK ABOUT WHO YOU ARE DEALING WITH ! More

Our experience at ALM Hyundai was very pleasant. Our sales associate, Joseph Woodberry, was very nice and helpful. Our sales associate, Joseph Woodberry, was very nice and helpful. More

Joseph Woodberry was so great in working with me over the phone. All I had to do was show up test drive the vehicle and sign the paperwork. Literally in and out in no time driving my new Santafe home! Great phone. All I had to do was show up test drive the vehicle and sign the paperwork. Literally in and out in no time driving my new Santafe home! Great finance manager too! Friendly and so helpful! 5 Star Dealership!! More

Thank you Jon! !! I instantly felt like family from the first phone call, before I ever set foot in the place. Talking to Jon felt like talking to someone I have !! I instantly felt like family from the first phone call, before I ever set foot in the place. Talking to Jon felt like talking to someone I have known for my whole life. He showed so much more than just professionalism, and helped me make the best purchase of my life. I came with the thought I was getting a new Sonata, and when he saw my curiosity towards the Kona he helped me prioritize what works best with everything I wanted, as well as remaining under my budget. His knowledge of the products and services made me feel comfortable asking questions, and his demeanor made it easy to not feel ashamed or embarrassed for asking what to him were probably basic questions. Overall, he used his knowledge and experience to help guide me in the right direction, and I could not be more satisfied with how the day went. I say 5/5 stars, and if anyone is in the market for a new vehicle, you're doing it wrong if you aren't asking for Jon at ALM Hyundai Florence! More

Hands down the nicest salesman I’ve had the pleasure of dealing with. No pressure on any purchases and make the buying experience a breeze. Mr. Jolly is a true professional. Highly recommend requesting him dealing with. No pressure on any purchases and make the buying experience a breeze. Mr. Jolly is a true professional. Highly recommend requesting him if you stop in for a visit. More

Everyone was so nice and friendly wasn't aggressive in sales at all let you decide for yourself on what you wanted to buy sales at all let you decide for yourself on what you wanted to buy More

Chris was a great dealer! He was super nice and educated on the vehicle he was selling me! He was super nice and educated on the vehicle he was selling me! More

Kimberly was so wonderful, she made my entire experience, great, and funny… Totally opposite of the nerves someone feels when buying a new automobile. She was very knowledgeable and informative. Thank you s great, and funny… Totally opposite of the nerves someone feels when buying a new automobile. She was very knowledgeable and informative. Thank you so much soul sister! More