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ALM Hyundai of Florence

Florence, SC

4.3
240 Reviews
Why is ALM Hyundai of Florence the Go-To Spot for Sumter SC, Darlington SC, Hartsville SC and Bishopville SC Drivers Seeking a New or Used Hyundai Vehicle? It could be our varied and accommodating selection of new Hyundai models, including the much-loved Hyundai Elantra, Accent, Santa Fe, Santa Fe Sport and Sonata. Perhaps it's our equally vast range of high-quality, ALM Hyundai of Florence-approved used cars. It may also very well be the Hyundai financing offers available to customers who shop with ALM Hyundai of Florence. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. ALM Hyundai of Florence isn't only a place for those in the market for a new Hyundai car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Florence, South Carolina, both convenient and competent. It doesn't stop there-- ALM Hyundai of Florence also host an array of services to personalize or enhance your Hyundai driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust ALM Hyundai of Florence for all of their Hyundai needs? Visit our dealership at 2542 Palmetto Street Florence, South Carolina and find out for yourself!
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2542 W Palmetto St

Florence, SC

29501

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Showing 240 reviews

August 09, 2021

Very clean, and the people working there are very pleasant. Josh was a real trooper, working very well with my husband! I’m very glad Josh was our salesman. More

by Stimmons3340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sears
Aug 10, 2021 -

ALM Hyundai of Florence responded

Hello Stimmons3340 , Thank you for your 5 star review! We are happy that you're pleased with Josh and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317 gm.almflorence@gmail.com

August 06, 2021

If you value your money and time, then don't just walk away from a deal at ALM, RUN away from the deal. Seems that they want to rush into selling a car and then expect the customer to fix the deal for the More

by A.Darr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Myers, Jonathan Dye, Eve Knowlton
July 23, 2021

I have never been more disappointed and upset in my life!! Never explained anything. Did not replace recall part. Screwed up my key program. I will not recommend this service Dept ever!!!’ More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff in service
Jul 23, 2021 -

ALM Hyundai of Florence responded

Hello Lisa, Thank you for your feedback. We apologize that you feel unhappy about your experience with our service department. We would really like to help! We would like to speak with you personally about your review and service experience, yet we need more information in order to contact you. Please provide your phone or email, or, feel free to contact us personally to discuss further at either of our personal contacts by phone or email. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com

Jul 23, 2021 -

Lisa responded

You may call me at 843-680-0614

Jul 24, 2021 -

Lisa responded

Just got off the phone with Eve. Very nice lady. Listen to what I had to say. Calmed me down. She is working to resolve this situation.

Jul 24, 2021 -

ALM Hyundai of Florence responded

Hello Lisa, Thank you for your feedback. We appreciate your information. The issue that you spoke about is easily resolved, and that will be the outcome. We will continue to communicate with you until you are completely satisfied. We look forward to this resolution, and your rating change here. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com

Jul 29, 2021 -

Lisa responded

Thank you Eve!! Fast on helping to get problem resolved. The recalled parts were replaced. They cleaned the alternator. She even offered a detailing but My time didn’t allow for that. Very nice to offer. All I ever wanted to start with was the recalled parts to be replaced. It is done and I am satisfied.

July 15, 2021

The dealership was clean the staff friendly and helpful. I was not planning on buying but the staff was outgoing enough to explain the benefits of taking my vehicle for a newer model. More

by ondrias2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

ALM Hyundai of Florence responded

Hello ondrias2 , Thank you for your review! We are happy that you're pleased with team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

June 18, 2021

Kevin, George and Mike in finance were excellent. It's been a long time since we actually enjoyed the new car buying process. Very professional...NO pressure. We drove 160 miles for the purchase...well wo More

by kevincoupnj
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Brownlee, George Harkless, Kevin Graham
Jun 18, 2021 -

ALM Hyundai of Florence responded

Hello kevincoupnj , Thank you for your 5 star review! We are happy that you're pleased with George and Mike and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

June 03, 2021

Kimberly was amazing! When I insisted on a certain style suv I liked, she wouldn’t give up on finding me one that I liked but LOVE! More

by Corinthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

ALM Hyundai of Florence responded

Hello Corinthia , Thank you for your 5 star review! We are happy that you're pleased with Kimberly and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

May 18, 2021

Kevin Graham was an excellent salesman. After being somewhat ignored by two gentleman out front I decided to walk inside to see if I could get some assistance. Mr. Graham greeted me with a smile, apolo More

by wndpreacherswife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
May 19, 2021 -

ALM Hyundai of Florence responded

Hello wndpreacherswife , Thank you for your 5 star review! We are happy that you're pleased with Kevin and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

May 15, 2021

i had the best car buying experience at alm hyundai in florence. All the staff where very kind and helpfull. i would recoment this dealership over any. the entire team works to get you the best deal and h More

by surveyhero8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Littlefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolly Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Legette, Marshawn Bracey, Brandy Davis, Joshua Sears, George Harkless, Chase Hester, Kevin Graham
May 19, 2021 -

ALM Hyundai of Florence responded

Hello surveyhero8 , Thank you for your 5 star review! We are happy that you're pleased with team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

April 30, 2021

Very friendly non aggressive salesman. Took the time to show me the features of my desired vehicle and how everything worked. Would highly recommend asking for Joshua! More

by TigersFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sears
May 01, 2021 -

ALM Hyundai of Florence responded

Hello TigersFan , Thank you for your 5 star review! We are happy that you're pleased with Joshua and team ALM Hyundai Florence ! We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

April 27, 2021

They did a great job of selling me a car even though I lived over 70 miles away. Adam was great through the entire process and we love the Santa Fe we purchased. My only reservation was that Floor Mat More

by Buckeye
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George, Adam Smallwood
Apr 29, 2021 -

ALM Hyundai of Florence responded

Hello Buckeye , Thank you for your 4 1/2 star review! We are happy that you're pleased with Adam, George and team ALM Hyundai Florence ! The floormats are not always in a preowned vehicle, and we apologize that this was apparently the case here. We hope that this minor issue does not effect your opinion of our personnel, our dealership, your overall experience, and the great deal you received in the purchase of the vehicle. We appreciate you, and thank you for your review ! Ken Myers-General Manager ALM Hyundai Florence 843-667-3317

Apr 29, 2021 -

Buckeye responded

Are you interested in paying for the mats I had to buy? This is really becoming an issue with us!

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