ALM Hyundai of Florence

or a used car, they will try to add on $3000 over the advertised price. For example, $995 for fabric protector. Yeah, I can go to Walmart and get a can of Scotch Guard that will do pretty much the same t advertised price. For example, $995 for fabric protector. Yeah, I can go to Walmart and get a can of Scotch Guard that will do pretty much the same thing. Another is a $995 "title handling fee" so they can make sure it's "done right." Done right? What does that even mean?? Private individuals buy and sell cars from and to each other every day and somehow it gets "done right" without somebody having to pay an extra grand. They eventually came down $1000, and I bought the car because, one, I had to have a car because the one I was driving had been totaled. And two, my wife had a bad sinus infection and bronchitis, felt horrible, and just wanted to get a car so we could get the heck out of Florence and get back home. Otherwise I would've laughed in their face and walked out. Well, they made the sale. I guess that's all that matters to them. But I promise you I will NEVER buy another vehicle from them. More

First car purchase experience and I was dreading the typical schemes and tactics care salesmen use to make you spend more money. None of that happened. I felt very comfortable the entire process and I c typical schemes and tactics care salesmen use to make you spend more money. None of that happened. I felt very comfortable the entire process and I could tell they had my best interest in mind. I came in with a specific car I wanted and ended up purchasing it. All-around pleasant experience with the employees -- especially my dealer, Jon, who helped me throughout the entire process! More

Friendly helpful courteous professional likeable positive nice driven innovative passionate responsible trustworthy attentive knowledgeable well-informed positive nice driven innovative passionate responsible trustworthy attentive knowledgeable well-informed More

It was a great experience and I felt like I really received the help I needed opposed to just trying to saddle me any car. received the help I needed opposed to just trying to saddle me any car. More

We went to ALM Hyundai to take a look at their used car inventory to replace one of our cars. Ended up buying a 2022 Hyundai Santa Fe. Jon was very helpful, answered all our questions, and allowed us to inventory to replace one of our cars. Ended up buying a 2022 Hyundai Santa Fe. Jon was very helpful, answered all our questions, and allowed us to take a couple of test drives in different vehicles until we decided on the vehicle we wanted to buy. He was not pushy, didn't follow us around the lot trying to get us to buy something we didn't want, and once WE were ready, he was there to help. This was the nicest dealership I've visited in some time where customer service really seems to be their focus, and not just another sale. More

Excellent service, very knowledgeable, goes to the limit to make sure the customer needs are met. Very cost conscious in regards to helping the customer to financially be able to secure a vehicle within the to make sure the customer needs are met. Very cost conscious in regards to helping the customer to financially be able to secure a vehicle within their financial range. More

Was wonderful to work with Shawn Bracey. He went to great lengths for helping my wife and I in the situation we were in. Really made us feel comfortable and happy while we were there. He especially asked how lengths for helping my wife and I in the situation we were in. Really made us feel comfortable and happy while we were there. He especially asked how can we earn your business. Great place. Highly recommend to anyone!! More

I was there at 9:30 until 4:30 and they didn’t do nothing to my car but got my radio back playing but the other stuff my car was doing they going to tell me it’s the wear of ur vehicle I said what so I will to my car but got my radio back playing but the other stuff my car was doing they going to tell me it’s the wear of ur vehicle I said what so I will tell nobody to go there poor poor poor service and want to charge u all that money and they don’t do nothing I was really disappointed of the service I had with them DONT go there? More

Kimberly was very helpful and wonderful to work with! Would highly recommend her and ALM hyundai if you are car shopping Would highly recommend her and ALM hyundai if you are car shopping More