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ALM Hyundai of Florence

Florence, SC

4.3
244 Reviews
Why is ALM Hyundai of Florence the Go-To Spot for Sumter SC, Darlington SC, Hartsville SC and Bishopville SC Drivers Seeking a New or Used Hyundai Vehicle? It could be our varied and accommodating selection of new Hyundai models, including the much-loved Hyundai Elantra, Accent, Santa Fe, Santa Fe Sport and Sonata. Perhaps it's our equally vast range of high-quality, ALM Hyundai of Florence-approved used cars. It may also very well be the Hyundai financing offers available to customers who shop with ALM Hyundai of Florence. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. ALM Hyundai of Florence isn't only a place for those in the market for a new Hyundai car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Florence, South Carolina, both convenient and competent. It doesn't stop there-- ALM Hyundai of Florence also host an array of services to personalize or enhance your Hyundai driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust ALM Hyundai of Florence for all of their Hyundai needs? Visit our dealership at 2542 Palmetto Street Florence, South Carolina and find out for yourself!
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2542 W Palmetto St

Florence, SC

29501

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Showing 244 reviews

June 12, 2022

ALM was covered in cars when we arrived. Drove a used car, didn’t care for it. Saw a new one that I had researched but due to the extremely crowded lot, the easiest to access was inside the More

by Vwilliams003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Littlefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

ALM Hyundai of Florence responded

Hello Vwilliams003 , Thank you for your review! We appreciate you! We are happy that you were pleased with your experience with Jenna and team ALM Hyundai. Thank you for sharing!! Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com

May 12, 2022

Quick and easy! Test drove the car I was interested in and was wrote up and approved within an hour! More

by Breyanajordan2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

ALM Hyundai of Florence responded

Hello Breyanajordan2018, Thank you for your review!! We really appreciate you taking time to do this. We are happy that you are happy with your experience with us at ALM Hyundai. We appreciate your business!!! Please feel free to contact me anytime, as I am always available to assist you. Thanks, Ken Myers, General Manager ALM Hyundai, 843-667-3317 kmyers@almhyundai.com

May 03, 2022

I had a terrible customer service experience, Brandy Davis wasnt very friendly. Was quit rude. More

by mkbhb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Davis
May 04, 2022 -

ALM Hyundai of Florence responded

Hello mkbhb, Thank you for your feedback. We apologize that your experience was not satisfactory. Please provide your phone number and/or email address so that we may further discuss. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com

April 22, 2022

Awesome! ! Joshua Sears gets a 5+ 🌟rating!! He listened to what I wanted & found it exactly he went far & beyond, very professional & friendly. I actually ha More

by patriciableal1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sears
Apr 22, 2022 -

ALM Hyundai of Florence responded

Hello patriciableal1968, Thank you for your review!! We really appreciate you taking time to do this. We are happy that you are happy with your experience with Josh, Michael, and ALM Hyundai. We appreciate your business!!! Please feel free to contact me anytime, as I am always available to assist you. Thanks, Ken Myers, General Manager ALM Hyundai, 843-667-3317 kmyers@almhyundai.com

April 18, 2022

It was wonderful working with Joshua at ALM Hyundai. He was very prompt in responding in goes above and beyond to educate in showing car features, app etc. More

by Patel.Varun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sears
Apr 19, 2022 -

ALM Hyundai of Florence responded

Hello Patel.Varun, Thank you for your review!! We really appreciate you taking time to do this. We are happy that you are happy with your experience with Josh, and ALM Hyundai. We appreciate your business!!! Please feel free to contact me anytime, as I am always available to assist you. Thanks, Ken Myers, General Manager ALM Hyundai, 843-667-3317 kmyers@almhyundai.com

April 16, 2022

Josh not only helped us find the vehicle we were looking for but also went above and beyond to show us the features and educate us on how to use the features. I highly recommend him and would love to work w More

by Rajpatel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sears
Apr 16, 2022 -

ALM Hyundai of Florence responded

Hello Rajpatel, Thank you for your review!! We really appreciate you taking time to do this. We are happy that you are happy with your experience with Josh, and ALM Hyundai. We appreciate your business!!! Please feel free to contact me anytime, as I am always available to assist you. Thanks, Ken Myers, General Manager ALM Hyundai, 843-667-3317 kmyers@almhyundai.com

March 30, 2022

Please go see Jon to purchase your next vehicle! He was truly a blessing to me and my girls. I'm on the road to independence and I appreciate Jon! More

by Tanisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON MARBURY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

ALM Hyundai of Florence responded

Hello Tanisha, Thank you for your 5 star review and feedback. We are very happy that you had a great experience with Jon and ALM Hyundai, and that you are pleased. Thank you ! Ken Myers, General Manager, ALM Hyundai, 843-667-3317, kmyers@almhyundai.com

March 14, 2022

Owner of a 2014 Hyundai Sonata with 5 open recalls. Spoke to Clifford and was told to call when my car would be towed, but it was a 4-6 week wait to get the car in the shop. My car was towed costing $2 More

by Operdella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clifford and Service Manager
Mar 17, 2022 -

ALM Hyundai of Florence responded

Hello Operdella, Thank you for your feedback. The recommended instructions of calling prior to having your vehicle towed to our location was for us to have time to input complete vehicle information and service records to Hyundai Corp for your stated recall information. Your vehicle arrived unannounced from the Charleston area, by tow truck with no prior arrival input from us to Hyundai Corp., having no battery, a locked motor, no prior service records and over 200k miles. We do not offer goodwill services in these circumstances for obvious reasons. We apologize that we were unable to assist you in this. Thanks, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com

Mar 17, 2022 -

Operdella responded

Thank you for your response Mr. Myers, but I spoke to your service department on Friday, March 11, 2021 and was told my vehicle had four open recalls one specifically with an engine part recall. I asked the gentleman what did the engine inspection entail and was told “diagnostics would be ran on the motor and if the engine failed it would be replaced.” Additionally, in the conversation I asked your service employee what steps needed to be taken in order for my vehicle to go through the diagnostic recall test because the vehicle stopped working the week prior. I was told to call back before having the vehicle towed so a spot could be made for it on the lot when it was towed. He also said “let me warn you the wait is about 4-6 weeks before your vehicle would even make it to the shop. Never was I told anything about service records, or any of the other stipulations until my vehicle arrived. The bottom line Mr. Myers is had I been told that your dealership was no longer accepting any more Hyundai’s with recall issues I would have never incurred the expenses. The takeaway here to better your business is to provide essential information beforehand to a consumer and not after the fact. Respectfully Submitted,

Mar 17, 2022 -

ALM Hyundai of Florence responded

Hello Operdella, Thank you for your feedback. We appreciate your further explanation of your situation. We apologize we were unable to accommodate you in this circumstance. Best Regards, Ken Myers, General Manager, ALM Hyundai Florence, 843-667-3317, kmyers@almhyundai.com

March 12, 2022

Best experience we ever had. Everyone was very helpful. Loved everything about our experience. Thanks More

by sabrinahartfield5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

ALM Hyundai of Florence responded

Hello sabrinahartfield5, Thank you for your 5 star review and feedback. We are very happy that you had a great experience with ALM Hyundai, and that you are pleased. Thank you ! Ken Myers, General Manager, ALM Hyundai, 843-667-3317, kmyers@almhyundai.com

March 11, 2022

Great smooth experience purchasing my car Kimberly was great and worked well with me to accommodate my needs More

by Dwigg21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

ALM Hyundai of Florence responded

Hello Dwigg21, Thank you for your 5 star review and feedback. We are very happy that you had a great experience with Kimberly, and that you are pleased. Thank you ! Ken Myers, General Manager, ALM Hyundai, 843-667-3317, kmyers@almhyundai.com

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