316 Reviews of ALM Hyundai West - Service Center
Getting my car serviced I had a great experience getting my sonata serviced. This is my daughters car, however I seem to be the person responsible for its upkeep. My service I had a great experience getting my sonata serviced. This is my daughters car, however I seem to be the person responsible for its upkeep. My service manager (Jay battle) kept me informed of the status of my vehicle. while waiting, I had the opportunity to converse with Ms Julie Mason. It was a pleasant conversation and when I am ready to purchase another vehicle, I will be seeing her. More
Would definitely recommend Ryan helped me and my family with our search for a new vehicle and has helped a ton of people I know get vehicles. Everyone always has a great experie Ryan helped me and my family with our search for a new vehicle and has helped a ton of people I know get vehicles. Everyone always has a great experience and is happy with their purchase. I recommend Ryan at TRH everytime I hear of someone needing a new vehicle! More
Service for my vehicle Brought my 2016 Hyundai Tucson in for oil change. Received excellent service. This is my third visit to the service area and never have a problem. The Brought my 2016 Hyundai Tucson in for oil change. Received excellent service. This is my third visit to the service area and never have a problem. The people who work in this area do an excellent job. More
servicr Service received was quick and courteous ....I could not be more pleased....I was given both drinks and food while I waited...any questions I had were Service received was quick and courteous ....I could not be more pleased....I was given both drinks and food while I waited...any questions I had were answered swiftly and courteous as well More
Very Good First Experience at Thornton Road Hyndai Came in for an unscheduled oil change appointment on Saturday, 8/13. I received great customer service from my service adviser and other staff members Came in for an unscheduled oil change appointment on Saturday, 8/13. I received great customer service from my service adviser and other staff members. Dealership has great amenities in the waiting room which made it easier to be patient waiting for them to fit me into their already busy schedule. More
Didn't come looking for a brand new car, but left with one Awesome I only came for my service but ended up with a brand new car!! This visit was by far the best one since I purchased my previous car in 2014 Awesome I only came for my service but ended up with a brand new car!! This visit was by far the best one since I purchased my previous car in 2014 More
Did what I ask Completed the service I requested in a timely manner. The complementary inspection, allows me to budget repairs and additional service. He offered me Completed the service I requested in a timely manner. The complementary inspection, allows me to budget repairs and additional service. He offered me the repairs without any pressure. I made the decision right for me. Great More
Arthur Barbine is the best! Arthur is awesome! He's very attentive, answers my questions clearly, and takes that time to explain what's going on. I have dealt with him for the Arthur is awesome! He's very attentive, answers my questions clearly, and takes that time to explain what's going on. I have dealt with him for the past year and I leave each appointment satisfied with his level of service and his commitment to the customers. Keep up the great work! More
Scammers Brought my car in for an oil change and tmos light. And after sitting in their lobby for over 5 hours, I was told my car needed all of these things fi Brought my car in for an oil change and tmos light. And after sitting in their lobby for over 5 hours, I was told my car needed all of these things fix which I had already had replaced less than 2 months ago. More
Would've been 5 stars but.. I like going to this particular dealership for servicing on my car. The only reason why I didn't score them at 5 stars is because the wait time is hor I like going to this particular dealership for servicing on my car. The only reason why I didn't score them at 5 stars is because the wait time is horrible, even when I have an appointment. I still have a fairly new car so I don't really require too much maintenance at this time but, a simple 30 minute to 1hr oil change changes into 2-3hrs of wait time. More