ALM Hyundai West - Service Center

Always Please by Excellent Service From the minute I purchased my car from Thornton Road Hyundai I have been extremely happy with the service, both from the sales team and the service d From the minute I purchased my car from Thornton Road Hyundai I have been extremely happy with the service, both from the sales team and the service department. Since I bought my car in 2013 I have interfaced more with the service department. The Service Advisors are always professional, knowledgable and helpful in explaining all facets of the service. I enjoy taking my laptop or using the computers available to get work done and enjoying early morning coffee while I wait. It is always a nice experience! More

2012 genesis rspec Just a oil change but the young man did outstanding job and very knowledgeable about the maintenance of my vehicle. Thanks for all of your assistance. Just a oil change but the young man did outstanding job and very knowledgeable about the maintenance of my vehicle. Thanks for all of your assistance. Stuff More

Completely Cared for My first service visit was amazing...I was promptly greeted even though I pulled into wrong lane...it was extra hot out...so after my vehicle was chec My first service visit was amazing...I was promptly greeted even though I pulled into wrong lane...it was extra hot out...so after my vehicle was checked in I was immediately offered water and a seat in lounge area...wait was not long...technician even came out and let me know I needed two new tires but could keep me safe with a rotation until next visit...I'll be back soon for those tires car is running great More

Oil change I came in for an oil change and I found out there was a recall on a part on my car. The service department was able to get me in that day so I would I came in for an oil change and I found out there was a recall on a part on my car. The service department was able to get me in that day so I would not have to make another appointment and come back. That was awesome! Great customer service. More

EXCEPTIONAL Truly exceptional. Great service advisor and mechanic got my vehicle back on the road. THANK YOU. Please let them know I appreciated it so much. They Truly exceptional. Great service advisor and mechanic got my vehicle back on the road. THANK YOU. Please let them know I appreciated it so much. They are a great team working together. GOD BLESS1 The lady in service at the desk was telling me how it couldn't be done, don't remember her name. But your team made it happen. More

Thank you! You all give wonderful update reports on my car. Everything on my car is updated. This is why I always bring my car here. Thank you! You all give wonderful update reports on my car. Everything on my car is updated. This is why I always bring my car here. Thank you! More

Always pleasant and give great customer service Always pleasant and great customer service atmosphere , very polite especially the new guy from the Hyundai gensis service desk he was such courtesy a Always pleasant and great customer service atmosphere , very polite especially the new guy from the Hyundai gensis service desk he was such courtesy and jay battle always willing to assist and make sure you get what your car need More

Customer service I've come to this dears hope several times. Each time I've come in ran into Mandela. He is extremely helpful and makes sure the experience is always I've come to this dears hope several times. Each time I've come in ran into Mandela. He is extremely helpful and makes sure the experience is always awesome. It is because of him I am guaranteed to have the best experience. Thank you Mandela. More

Great service! I called Hyundai dealership to inquire about new tires and spoke with Brandon Edge. He was very knowledgeable about the tires I already have, a very c I called Hyundai dealership to inquire about new tires and spoke with Brandon Edge. He was very knowledgeable about the tires I already have, a very comparable brand, and pricing. I got to the dealership the next day and was greeted by Karim Ladj. He was extremely courteous and explained everything that would take place. He came to me after about an hour to let me know where we were in the process and about how much longer it would take. It was completed in under the amount of time given! Overall, they were great and I would def recommend this dealership to others! Keep up the great work guys! More