ALM Hyundai West

Fast and friendly service The best place ever to go get a vehicle from. Brian Bailey was my salesman. He makes sure you are happy when you leave. Everyone was very helpful and The best place ever to go get a vehicle from. Brian Bailey was my salesman. He makes sure you are happy when you leave. Everyone was very helpful and had excellent customer service. Best experience ever. Will definitely go back and I highly recommend them. More

Hyundai I had a very good experience. The staff worked very hard to get me exactly what I needed and wanted. I will definitely be going back there if I am eve I had a very good experience. The staff worked very hard to get me exactly what I needed and wanted. I will definitely be going back there if I am ever in the market for another car. I have also recommended them to friends as well. More

Excellent customer service . I would not trade my Thornton rd dealership for any other dealer. They are very fair and I feel at ease with the service there. . I would not trade my Thornton rd dealership for any other dealer. They are very fair and I feel at ease with the service there. More

Excellent A great organization. I would highly recommend to any person that need a vehicle. I am please with every thing that took place in purchasing my vehic A great organization. I would highly recommend to any person that need a vehicle. I am please with every thing that took place in purchasing my vehicle. More

Wonderful Staff Patrick Sanders Thank You !!! Everyone at Thornton Road Hyudai was very friendly , helpful, always asking if we needed anything at all times. They tr Patrick Sanders Thank You !!! Everyone at Thornton Road Hyudai was very friendly , helpful, always asking if we needed anything at all times. They treated us like we were someone. Tonya Bazemore More

I LOVE THORNTON ROAD HYUNDAI EVERYONE IN THE PLACE WAS SO NICE. PATRICK SANDERS IS THE BEST, I LOVE MY CAR!!!! PATRICK SANDERS IS ONE OF THE BEST SALEPERSON I MEET IN A LONG TIME. EVERYONE IN THE PLACE WAS SO NICE. PATRICK SANDERS IS THE BEST, I LOVE MY CAR!!!! PATRICK SANDERS IS ONE OF THE BEST SALEPERSON I MEET IN A LONG TIME. More

love Elantras We love the style and safety features of the Elantra which is why we are returning customers. We were helped by a gentleman named Jay who took the tim We love the style and safety features of the Elantra which is why we are returning customers. We were helped by a gentleman named Jay who took the time to call me at home and answer my questions. He found us the car we wanted. More

Lack of communication I am about to head up to the dealership on Saturday for the 3rd time because something has went wrong with financing. I also got a call that they mess I am about to head up to the dealership on Saturday for the 3rd time because something has went wrong with financing. I also got a call that they messed up my payoff amount and I would have to fork over almost $500 after I pointed out the mistake. I was sold a car and promised a certain price and then when I got there to sign payments were almost twice that. Ridiculous More

HORRIBLE CUSTOMER SERVICE & LACK OF CONCERS FOR YOU TRUE REVIEW not some make up review to make Hyundai look good. My car has been in the shop since Nov 2016 due to a recall on engine. Stated 3-6 m TRUE REVIEW not some make up review to make Hyundai look good. My car has been in the shop since Nov 2016 due to a recall on engine. Stated 3-6 months before ready. Its Feb 2017, not ready yet. Not too upset with that as much as I am with the customer service that has been given by Hyundai. You get no phone calls back or any communication unless they want something from you. Hyundai is getting rid of their loaner car program and working directly with Hertz (NOT Enterprise). Hertz makes you do a deposit when the loaner program didn't. Hertz will give you a car that looks like its all beat and scratched up along with nasty stained seats. Hertz has poorly customer service and not very professional, and this is where Hyundai wants to send their customers now. I will never recommend Thornton Road Hyundai to anyone. More

Excellent service and sales staff. Jeff was very friendly,professional and provided excellent service. I will highly recommend him to friends and family. The d service and sales staff. Jeff was very friendly,professional and provided excellent service. I will highly recommend him to friends and family. The dealership was very inviting and Mr. Jenkins was a pleasure to meet and very personable. More