ALM Hyundai West

Interesting experience Friendly and professional staff. Diligent, efficient and effective. Very knowledgeable of all vehicles. Was very patient with me. Listened to my wants Friendly and professional staff. Diligent, efficient and effective. Very knowledgeable of all vehicles. Was very patient with me. Listened to my wants and needs. Overall pleasant experience. More

Oil change and tires checked for excess wear of rear tires. I am not happy that I had to replace rear tires after having just purchase set of tires from Thornton Road Hyundai. I felt I should have received some I am not happy that I had to replace rear tires after having just purchase set of tires from Thornton Road Hyundai. I felt I should have received some adjustment for the two tires I purchase today. More

Amazing Place Everyone that helped me worked in every possible way to keep me happy! I would recommend any and everyone who needs help with a car! They will do thei Everyone that helped me worked in every possible way to keep me happy! I would recommend any and everyone who needs help with a car! They will do their best to help you! More

Not a good look Mr.Williams did his part as a salesman but I didn't like the fact that my monthly payments kept going up. Force to pay for coverage. When anyone buy a Mr.Williams did his part as a salesman but I didn't like the fact that my monthly payments kept going up. Force to pay for coverage. When anyone buy a new car it comes with 100000 warranty but I had to pay for it. I explained that it would be too much but instead of saying this is free it comes with it. I was told oh its only $20 more it wont hurt. As a sales person he was not taking no. Like he was doing me a favor but only to charge me for something your company offers for free. All the amount that we was over we agreed would hurt. I should have left when the prices kept going up. More

Wonderful people Overall the people were so friendly. I would recommend them to everyone. Its just a long process you could sit there for at 5 hours to buy a car. M Overall the people were so friendly. I would recommend them to everyone. Its just a long process you could sit there for at 5 hours to buy a car. My daughter comes in wanting a new car and she didn't have much to put down, but they were trying their best to get her into one. She had a thousand to put down and ended up putting more down and she was so heart broken. She just wanted a car that her payments would not be so expensive, but they showed her a new and that really got her. She is a first time buyer, and knowing that she doesn't make that much. But anyways, your wonderful. More

Customer Rating I found the experience of purchasing my car very satisfying. I would especially like to say the financial department was extremely professional and a I found the experience of purchasing my car very satisfying. I would especially like to say the financial department was extremely professional and a pleasure to do business with. More

Jeff Jones - worth the trip Honestly, we purchased from this location soley because of the sales guy - Jeff Jones. If Jeff was no longer employed there, we would see Ryan Dunsto Honestly, we purchased from this location soley because of the sales guy - Jeff Jones. If Jeff was no longer employed there, we would see Ryan Dunston. I know he is a go getter and super nice guy. More

Good The sales people i worked with were great and the dealership has a great atmosphere but the financing department needs work on their customer service The sales people i worked with were great and the dealership has a great atmosphere but the financing department needs work on their customer service More

Excellent Everyone was friendly and got me exactly the kind of car i needed and wanted. They took their time to help me make a good selection from the various c Everyone was friendly and got me exactly the kind of car i needed and wanted. They took their time to help me make a good selection from the various choices of cars i had More