ALM Hyundai West

Always Please by Excellent Service From the minute I purchased my car from Thornton Road Hyundai I have been extremely happy with the service, both from the sales team and the service d From the minute I purchased my car from Thornton Road Hyundai I have been extremely happy with the service, both from the sales team and the service department. Since I bought my car in 2013 I have interfaced more with the service department. The Service Advisors are always professional, knowledgable and helpful in explaining all facets of the service. I enjoy taking my laptop or using the computers available to get work done and enjoying early morning coffee while I wait. It is always a nice experience! More

Proud to be part of the Thornton Rd Hyundai Family ! Terrance Pigott also was a ourstanding key person in my purchase ... and Tori Arrington located my new santa fe from a dealership in Alabama and promp Terrance Pigott also was a ourstanding key person in my purchase ... and Tori Arrington located my new santa fe from a dealership in Alabama and promptly got it in to TRH. More

Yeah! Thornton Rd Hyundai Great experience, completely satisfied. My dad loves my car so much he may now purchase one! We were sent there by someone and we will also send or re Great experience, completely satisfied. My dad loves my car so much he may now purchase one! We were sent there by someone and we will also send or recommend this dealership to anyone! More

Julie was AMAZING After my car broke down that morning Julie and Ryan both worked hard to make sure that me and my family got what we needed! They were helpful patient After my car broke down that morning Julie and Ryan both worked hard to make sure that me and my family got what we needed! They were helpful patient and hard working!! I would absolutely recommend!! More

Excellent sales person, very personable. Eric was very professional and extremely helpful, I could not be happier than I am with his part of the experience. I was very disappointed in the dol Eric was very professional and extremely helpful, I could not be happier than I am with his part of the experience. I was very disappointed in the dollar amount offered for my previous car, Eric did respond to my request to go back to management but they would not consider anything above $1,000. More

2012 genesis rspec Just a oil change but the young man did outstanding job and very knowledgeable about the maintenance of my vehicle. Thanks for all of your assistance. Just a oil change but the young man did outstanding job and very knowledgeable about the maintenance of my vehicle. Thanks for all of your assistance. Stuff More

Great job team!! Easy to work with and got some custom leather that will be done soon. Happy about the turn out and the overall attitude of the Thorton road team. Easy to work with and got some custom leather that will be done soon. Happy about the turn out and the overall attitude of the Thorton road team. More

Stop what you are doing and see Josh and Trellis I came in after experiencing a devastating incident with my car. I didn't know what to do and my Husband wasn't beside me. Josh personally took very g I came in after experiencing a devastating incident with my car. I didn't know what to do and my Husband wasn't beside me. Josh personally took very good care of me and completed my process from beginning to end along with Ms Trellis! Please don't think twice. Stop by and see the awesome folks at Thornton Rd. Hyundai!! They care honestly about you!! I came for a service. But I had to purchase when I least expected it, thank God it was there!! More

Easy Breezy Buying The entire staff is warm, friendly, inviting and positive not a single staff member had a bad attitude. My credit was trash but they made sure I got i The entire staff is warm, friendly, inviting and positive not a single staff member had a bad attitude. My credit was trash but they made sure I got into something new and that I loved it. My sales rep Dante was extremely informative, easy going and made the buying experience comfortable. I am young woman so I know that some dealerships view it as an opportunity to manipulate and they are definitely not one of them.( I understand everything about my car from the engine, oil changes, and spec which is really great). Dante also broke down the pricing of my car, my trade in and rebates. I purchased a 2017 Hyundai Elantra which I love, King made sure I understood APR and tips on improving my credit which made me feel like they cared about me beyond the car buying experience. I arrived at the dealership an hour before closing and they we're kind, patient and kept up the positive attitude even though it way past time for them to leave. I recommended everyone to come here, especially those of us who's credit is pretty bad they will make a way out of no way, I greatly appreciate that and they didn't treat me any different than a person who as 700 score. ( I truly mean this, I've been in the market for 4 months prior to coming here and every dealership made me feel bad, gave me terrible advice and a really bad deal but I am happy with every aspect of my loan, car and buying experience) More

Excellent job My wife and I have been long time Hyundai customers and returning to Thornton Road Hyundai was an excellent experience with the purchase of our new ve My wife and I have been long time Hyundai customers and returning to Thornton Road Hyundai was an excellent experience with the purchase of our new vehicle. More