ALM Hyundai West

Superior Customer Service Dietrick Houston was very friendly,fast and helpful. Awesome Service I would recommend. Price was great low wait time. Overall great seevice I always Dietrick Houston was very friendly,fast and helpful. Awesome Service I would recommend. Price was great low wait time. Overall great seevice I always come here More

Very knowledgeable folks with excellent customer service. From when I walked through the door to Mr Charles with parts to the lady that rang my order, everyone was very helpful. I couldn't have asked for a be From when I walked through the door to Mr Charles with parts to the lady that rang my order, everyone was very helpful. I couldn't have asked for a better customer service. I normally do not do surveys but this was exceptional. More

Best Sales Person Ever!!! Nichole is the absolute best!! She worked hard for me for a solid week and a half to get me into a vehicle! She has the BEST customer service skills! Nichole is the absolute best!! She worked hard for me for a solid week and a half to get me into a vehicle! She has the BEST customer service skills! If you want to buy a car without feeling pushed but still want to know that the person really cares about what you need and want then go see Nichole Walker!! She will pull every string possible to make it happen for you!! Shes absolutely amazing!! You won't be sorry when you work with Nichole!!! More

Terrible service department I took my Genesis in for them to repair the sunroof and the third brake light assembly. It took 38 days to replace the sunroof and the brake light. Wh I took my Genesis in for them to repair the sunroof and the third brake light assembly. It took 38 days to replace the sunroof and the brake light. When I got my car back they had wrecked my car and didn’t say anything about it. Took another 3 days to fix the bumper. So 41 days in the shop. While driving behind my wife today I see that the third brake light doesn’t even work. Hyundai Motor Corp. stepped in and returned my November payment after the service I received. While my car was in the shop I asked for Fred Marion 6 times and he never made time to speak to me. That tells me he doesn’t need my business after I purchased a 55K vehicle. So I have moved all my business over to Ed Volyes Hyundai, they don’t suck like Thornton Road Hyundai does. Good riddance and thanks for all the crappy service. More

Hyundai Sonata- A Song It was an outstanding purchase experience. I was really impressed with the salesperson. He was professional , yet pleasant. He was extremely knowledge It was an outstanding purchase experience. I was really impressed with the salesperson. He was professional , yet pleasant. He was extremely knowledgeable about the product. He did not engage in any high pressure tactics but was respectful of my need t lol up by by meo make the final decision. I continue to be happy with my purchase. More

Second Genesis Traded a 2015 5.0 Genesis with continuing fuel injector issues, not really resolved to my satisfaction by Hyundai (not dealership). However, loved the Traded a 2015 5.0 Genesis with continuing fuel injector issues, not really resolved to my satisfaction by Hyundai (not dealership). However, loved the car and it's features so much that we purchased a 2018 G80 with the 3.8 engine. Hopefully will have better luck with this model. More

Good experience overall. Everyone was friendly. It took a little longer than we expected to work out our lease and pick up our car but we are very pleased so far. Everyone was friendly. It took a little longer than we expected to work out our lease and pick up our car but we are very pleased so far. More

Great experience very professional great staff pricing was hood and I was treated great by the entire staff in a timely manner, they made me feel comfortable. very professional great staff pricing was hood and I was treated great by the entire staff in a timely manner, they made me feel comfortable. More