ALM Hyundai West

Nichole Walker Never thought I would be able to have a new car without stressing about payments. Nichole and her team made this process painless for a first time buy Never thought I would be able to have a new car without stressing about payments. Nichole and her team made this process painless for a first time buyer !! More

Great service from Nichole When my husband and I went in, we were immediately greeted and introduced to Nichole. She was friendly, knowledgeable, and patient. She explained all When my husband and I went in, we were immediately greeted and introduced to Nichole. She was friendly, knowledgeable, and patient. She explained all of our options thoroughly, but we didn't feel over-pressured, which was a nice change to some of our other experiences car buying! We made our decision to buy a Chevy Equinox. When we went to complete the paperwork end of it, we weren't as prepared as we thought, but Nichole was very patient with us while we found the information we needed. She kept us updated with timing and the remaining steps of the process, which was appreciated since we brought along our four-month-old daughter. The only reason my review was a four and not a five was because when we were finishing up paperwork, the car was supposed to be cleaned. We were told it was only going to be 10 minutes, but we ended up waiting around an hour for it to be done. Having said that, the car was beautiful when we picked it up, and Nichole seemed to have done her best to keep us updated and apologized for the wait. More

Great Experience Nichole was excellent to work with. She went out of her way to accommodate us in locating a car in our price range. Nichole is all about the custome Nichole was excellent to work with. She went out of her way to accommodate us in locating a car in our price range. Nichole is all about the customer. More

Awesome service I am grateful for the help and service of the staff at this dealership. Very nice and patient. They went out of their way and offer the best customer I am grateful for the help and service of the staff at this dealership. Very nice and patient. They went out of their way and offer the best customer service. More

Excellent! From the time we received a call from Nicole to make an appointment until we drove off, she was amazing. Very professional, knowledgeable, friendly an From the time we received a call from Nicole to make an appointment until we drove off, she was amazing. Very professional, knowledgeable, friendly and patient throughout the entire process. She explained everything thoroughly & took notes to make sure she got us exactly what we needed & wanted. Thanks Nicole! More

First Time Buying a Hyundai This was my first time purchasing a Hyundai. Tiara Henderson reached out to me as soon as I submitted an inquiry regarding a vehicle I was interested This was my first time purchasing a Hyundai. Tiara Henderson reached out to me as soon as I submitted an inquiry regarding a vehicle I was interested in purchasing. Upon our arrival, we were greeted by Patrick Sanders. He was great to work with. Terrence Pigott also introduced himself to us. We test drove the vehicle and fell in love. We left the dealership and talked it over. After weighing the pros and cons, we let Patrick and Terrence know we were interested. They quickly accepted our offer! We met with Teauna to finalize the paperwork and drove away with our new Hyundai! Everyone at this dealership was professional and extremely nice! I will definitely purchase another vehicle from this dealership! If you are in the market for a new car, please give this location some serious consideration! More

My second car buying experience The customer service is exceptional, and great !! My sales Guy was Patrick Sanders. He's the best!! I recommend this dealership to everyone ! l The customer service is exceptional, and great !! My sales Guy was Patrick Sanders. He's the best!! I recommend this dealership to everyone ! latoya fulks More