ALM Hyundai West

This was the worst shopping experience imaginable. I visited thornton road Hyundia after leaving carmax. The sales men showed me a car that was tailored to my needs. I began the paper work with a gent visited thornton road Hyundia after leaving carmax. The sales men showed me a car that was tailored to my needs. I began the paper work with a gentleman named Derrel. After signing everything and paying the down payment I drove off the lot. A week and a half later Derrel contacted me saying "You are going to have to return the car TODAY." He then stated that he couldn't find a bank to accept the loan. So these guys gave me enough time to switch my insurance and get tags to take the car back. In addition, they are deciding to hold my down payment for 15 days. So they took my vehicle and the means for me to get another. People dont waiste your time with this dealership because they are the typical xxxx bags that give all used car dealers a bad name. More

As a retired Deputy Sheriff I have survived by reading people. I found the level of honesty and concern to provide excellent service to be genuine at this dealership. We purchased a new sonata from Ken people. I found the level of honesty and concern to provide excellent service to be genuine at this dealership. We purchased a new sonata from Ken Flanagan, during the sales process we met David Booth the GM. It was very hot that day and Ken made sure that the cars we drove were cooled down and provided us with cold bottled water, making sure we were comfortable. Mr Booth impressed my wife with his true southern gentleman deamenor, and impressed me with his willingness to provid a truly great deal. We were so impressed that about a month later I purchased another new sonata for myself. I have used the service facility at this dealer and found the service to be excellent. Having been a service manager myself I know the difference between being taken care of and being ripped off. We were well taken care of. What can I say if you want honesty and good service I would highly reccomend Thornton Road Hyundai. More

Very good dealer to purchase a vehicle from or get service. Staff was very informative and helpful. Price of vehicle was very fair and they went out of their way to make sure I was happy! Thank You Th service. Staff was very informative and helpful. Price of vehicle was very fair and they went out of their way to make sure I was happy! Thank You Thorton Road Hyundai. If you are in the market for a new car I would go see these guys! More

When I sat down with the sales person, I was immediately asked what I wanted my payments to be. Dealerships that use this tactic infuriate me. Are they trying to hide something in the paper work? Als asked what I wanted my payments to be. Dealerships that use this tactic infuriate me. Are they trying to hide something in the paper work? Also, when it came down to price of the vehicle and the trade-in, they were no where close to what another dealership was offering (over $2,500 difference). More

I recently bought a car from this dealership. I was very impressed with the sales department. I have bought many cars and this was the best experience I have ever had. Tom Pacini was a great guy to deal w impressed with the sales department. I have bought many cars and this was the best experience I have ever had. Tom Pacini was a great guy to deal with. He was willing to help me out in every possible way. I'm glad I chose this dealership, because no other dealership really seemed to care about how happy I was with my purchase. Here, they understand what it takes to put the customer first, and that was important to me. Thanks for putting me first. Jim Brewer More

This is the best delearship in West Georgia. Tom Pacini, one of the owners, is a pleasure to deal with and is an upfront and honest man. We have bought two brand new cars there. We were also searching for one of the owners, is a pleasure to deal with and is an upfront and honest man. We have bought two brand new cars there. We were also searching for a rare sports car through Tom. Unfortunately he was not able to find us one that hadn't been in a wreck, so we went through a private seller. After we bought the car, we took it to him and he gave us a full inspect by him personally free of charge. I was amazed at how nice he was even though we didn't purchase directly through him. We have been through both the sales dept and the service dept. We won't go anywhere else! They are the only people we trust our vehicles with!! More