ALM Hyundai West

My Daughter and I had a great buying experience with the Thornton Road dealership. Once the vehicle was selected (Santa Fe) and all the dealer formalities and paperwork was completed; the team continued to Thornton Road dealership. Once the vehicle was selected (Santa Fe) and all the dealer formalities and paperwork was completed; the team continued to be professional and courtous throughout. I found that the fiancial elements was not only seamless, but the bottom-line price was as competitive with the marketplace. Taurus was a subject expert with detailing and articulating all elements associated with the deal. Lastly, his candor and accessibility was greatly appreciated. I plan to recommend all of my friends and family to this dealership! More

Dear Hyundai, Just a quick thank you for the service Dear Hyundai, Just a quick thank you for the service that I have enjoyed with the purchase of my new best friend(My Hyundai Elantra). I have alre Dear Hyundai, Just a quick thank you for the service that I have enjoyed with the purchase of my new best friend(My Hyundai Elantra). I have already referred a friend of mines as well a co worker. Kieth Jackson was a pleasure to work with and I'm sure this is just the beginning of a long relationship. Thanks, Shenita Thomas More

Mr. Rucker was a outstanding salesperson that went above and beyond expectations to give us the very best deal on our trade-in and the purchase of Our New EQUUS. Words can not explain how grateful We are t and beyond expectations to give us the very best deal on our trade-in and the purchase of Our New EQUUS. Words can not explain how grateful We are to have Mr. Rucker as our salesperson. More

Dana as a Military member is friendly and honest and coached us all the way through the sale Everyone there was honest and walked us through the process in a friendly format coached us all the way through the sale Everyone there was honest and walked us through the process in a friendly format More

Tommie was very proffesional and kept me up to date on everything along the process of buying my car. He is very friendly and personable in person as well as on the phone. He was able to match the deal th everything along the process of buying my car. He is very friendly and personable in person as well as on the phone. He was able to match the deal that I recieved in Chicago, which allowed me to purchase the car in Georgia. I appreciate his service. More

Staff were totally customer friendly Mr. Houston Staff were totally customer friendly Mr. Houston attitude and demeanor were tops. The complete and overall experience was rewarding and exciting. Staff were totally customer friendly Mr. Houston attitude and demeanor were tops. The complete and overall experience was rewarding and exciting. The dealership is one of my best experiences in buying a vehicle More

Sam was ad very positive and professional individual. He made sure we were comfortable during our visit. It was very hot and late in the afternoon (very near closing) and he did not rush us. The color of made sure we were comfortable during our visit. It was very hot and late in the afternoon (very near closing) and he did not rush us. The color of the vehicle that I wanted was not available and he had his sales manager locate the vehicle. Overall Sam was/is very knowledgeable and made sure we knew how to use the options before we left with the car and has followed up with us. We'll refer him as well as Thornton Road Hyundai. More

We got in and out fast and was kept up on what was going on.Salesman was very good and also the manager.We have traded cars twice with this dealership. on.Salesman was very good and also the manager.We have traded cars twice with this dealership. More

The customer service was amazing. We wanted a 2012 hyundai elantra gls base model and it was hard to find they gave us a 2011 elantra untill they could find the color my wife wanted. the fianace part hyundai elantra gls base model and it was hard to find they gave us a 2011 elantra untill they could find the color my wife wanted. the fianace part was very cear and straight-forward. they really went the extra mile to get the deal done. In a world where good customer service is hard to find, the folks at thornton rd hyundai knows and showed it. When I pay the Elantra off I'll be trading it in for a sonata limited and I'll be coming back to Tornton rd. hyundai. More

Avery was really polite, competent and efficient. We called him to get us the best price possible, agreed upon the price over the phone/email and subsequently gave him our info over the phone to prepare called him to get us the best price possible, agreed upon the price over the phone/email and subsequently gave him our info over the phone to prepare the paperwork. Avery had everything ready for us to sign when we arrived at dealership and also kindly offered to drive our new car home since I wasn't feeling well. Thanks Avery for a hassle-free purchase! More