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ALM Hyundai West
Lithia Springs, GA
1,475 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,475 reviews
August 08, 2011
As a retired Deputy Sheriff I have survived by reading people. I found the level of honesty and concern to provide excellent service to be genuine at this dealership. We purchased a new sonata from Ken people. I found the level of honesty and concern to provide excellent service to be genuine at this dealership. We purchased a new sonata from Ken Flanagan, during the sales process we met David Booth the GM. It was very hot that day and Ken made sure that the cars we drove were cooled down and provided us with cold bottled water, making sure we were comfortable. Mr Booth impressed my wife with his true southern gentleman deamenor, and impressed me with his willingness to provid a truly great deal. We were so impressed that about a month later I purchased another new sonata for myself. I have used the service facility at this dealer and found the service to be excellent. Having been a service manager myself I know the difference between being taken care of and being ripped off. We were well taken care of. What can I say if you want honesty and good service I would highly reccomend Thornton Road Hyundai. More
by djones3154
July 31, 2011
Very good dealer to purchase a vehicle from or get service. Staff was very informative and helpful. Price of vehicle was very fair and they went out of their way to make sure I was happy! Thank You Th service. Staff was very informative and helpful. Price of vehicle was very fair and they went out of their way to make sure I was happy! Thank You Thorton Road Hyundai. If you are in the market for a new car I would go see these guys! More
by Kevin Garver
March 03, 2008
When I sat down with the sales person, I was immediately asked what I wanted my payments to be. Dealerships that use this tactic infuriate me. Are they trying to hide something in the paper work? Als asked what I wanted my payments to be. Dealerships that use this tactic infuriate me. Are they trying to hide something in the paper work? Also, when it came down to price of the vehicle and the trade-in, they were no where close to what another dealership was offering (over $2,500 difference). More
by rroberds
September 18, 2007
I recently bought a car from this dealership. I was very impressed with the sales department. I have bought many cars and this was the best experience I have ever had. Tom Pacini was a great guy to deal w impressed with the sales department. I have bought many cars and this was the best experience I have ever had. Tom Pacini was a great guy to deal with. He was willing to help me out in every possible way. I'm glad I chose this dealership, because no other dealership really seemed to care about how happy I was with my purchase. Here, they understand what it takes to put the customer first, and that was important to me. Thanks for putting me first. Jim Brewer More
by jimmydetailsycamore
March 29, 2006
This is the best delearship in West Georgia. Tom Pacini, one of the owners, is a pleasure to deal with and is an upfront and honest man. We have bought two brand new cars there. We were also searching for one of the owners, is a pleasure to deal with and is an upfront and honest man. We have bought two brand new cars there. We were also searching for a rare sports car through Tom. Unfortunately he was not able to find us one that hadn't been in a wreck, so we went through a private seller. After we bought the car, we took it to him and he gave us a full inspect by him personally free of charge. I was amazed at how nice he was even though we didn't purchase directly through him. We have been through both the sales dept and the service dept. We won't go anywhere else! They are the only people we trust our vehicles with!! More
by mpowell
