ALM Hyundai West

AWESOME experience! RYAN DUNSTON is the best! Ryan & the team stayed late on a Friday night to make sure I got the car I wanted & now LOVE! I will definitely buy from this dealership again & will Ryan & the team stayed late on a Friday night to make sure I got the car I wanted & now LOVE! I will definitely buy from this dealership again & will recommend it to anyone looking for a car! (And of course, to use Ryan as their salesman!) More

Great I had a great time the staff there was awesome and my salesperson treated me with respect. My salesperson was randy and he was very knowledgeable. I had a great time the staff there was awesome and my salesperson treated me with respect. My salesperson was randy and he was very knowledgeable. More

Amazing Curt was awesome I'm glad I met him and got my new car from him I love this car and it feels so good to have a brand new car Curt was awesome I'm glad I met him and got my new car from him I love this car and it feels so good to have a brand new car More

People make the difference I met Alexis through a prior discussion on how to get out of a lease we had made. The Tucson was to be her car, but found out she would not be able to I met Alexis through a prior discussion on how to get out of a lease we had made. The Tucson was to be her car, but found out she would not be able to drive because of her health problems. There was no way to "just turn it back in" to the dealer, Terry Reid. Eventually I asked Alexis to put together a quote for us to trade our 2012 Santa Fe Limited and the 2015 Tucson for a new Santa Fe Sport 2.0 T. She get the options I had to have, and the color, and the rest is good history. More

Enjoyable, efficient, and excellent. I would recommend the Thorton Road dealership to anyone in the market for a new car. My experience was completely enjoyable and efficient. I am in lov I would recommend the Thorton Road dealership to anyone in the market for a new car. My experience was completely enjoyable and efficient. I am in love with my new car! More

New car!!! Everyone was really nice!!! Was excellent with customer service !!! Ask for Randy he is amazing !! They will make sure you are happy when you leave!! Everyone was really nice!!! Was excellent with customer service !!! Ask for Randy he is amazing !! They will make sure you are happy when you leave!!! More

GO GET THE ROYAL EXPERIENCE FROM KING STINSON! KING STINSON PROVIDES AN EXTREMELY ROYAL EXPERIENCE AT THORNTON ROAD HYUNDAI. MY WIFE AND I HAD JUST LEFT ED VOYLES WHERE WE WERE TREATED LIKE CRAP. KING STINSON PROVIDES AN EXTREMELY ROYAL EXPERIENCE AT THORNTON ROAD HYUNDAI. MY WIFE AND I HAD JUST LEFT ED VOYLES WHERE WE WERE TREATED LIKE CRAP. WE ACTUALLY SAW ALL HIS REVIEWS ONLINE WHEN WE GOOGLED HYUNDAI DEALERSHIPS IN THE AREA. MY WIFE SAID "WE SHOULD GO SEE THIS GUY". WE GOT THERE HE GREETED US WITH A SMILE, AND WE COULD TELL HE WAS A GOOD GUY BECAUSE EVERY OTHER PERSON THAT CAME IN THE DOOR WAS THERE TO SEE HIM. AND WITH THAT BEING SAID, HE STILL PROVIDED US WITH UNDIVIDED ATTENTION THROUGHOUT THE PROCESS. WE EVEN GOT A COOL CROWN TO TAKE HOME. GO SEE KING STINSON AT THORNTON ROAD HYUNDAI TODAY. YOU WILL NOT BE DISAPPOINTED. More

HORRIBLE CUSTOMER SERVICE!!! I went to the dealership on Wednesday 5/6/15 to look at/purchase a new Hyundai Elantra. After hours and hours of sitting and waiting and discussing nu I went to the dealership on Wednesday 5/6/15 to look at/purchase a new Hyundai Elantra. After hours and hours of sitting and waiting and discussing numbers and payments, I was sent on my way with the new car and instructions to come and "resign" papers the next day (Thursday 5/7/15). I received a call from the Finance Manager (Steven Harris), who then stated to me that the numbers were not looking as we discussed and that his manager would have to work on this; I would need to come in the next day (Friday 5/8/15) to either sign papers or return the car. I went there Friday, still did not sign papers, only given loaner papers again and sent home and told by my salesman (Adrian Williams) that he would meet me Monday (5/11/15) to sign papers. Went there Monday to complain where I came in contact with manager George Leslie, who promised to contact me by Wednesday(5/13/15) with an update. I heard NOTHING! I went back Friday (5/15/15) to find that my car had been placed on the lot, my xm radio canceled and a sticker in the window, when I got inside to ask to speak with Mr. Leslie, he would not speak with me, he sent Mr. Williams (salesman) to me to tell me that he did not work my deal out and to take my car. After getting my things from the new car back to the old car, changing my insurance again, and bluelink that was set up by the dealership before I left with the car on 5/6/15, I left. I later discovered that they did not return my spare key. I called Mr. Williams immediately and he promised to overnight my key. Today is Monday and I still have not received my spare key. TERRIBLE TERRIBLE experience and I will NOT even return for an oil change and Mr. Don Lampkin in service is one of the best when it comes to customer service! I was not even allowed to speak with David Booth when I requested to do so by phone and in person. More

Thanks A Ton Ed! (: Ed! Was wonderful to work with! Made my first NEW car purchase a BREEZE! I am LOVING MY CAR! The whole staff at Thornton Hyundai is wonderful! Thanks Ed! Was wonderful to work with! Made my first NEW car purchase a BREEZE! I am LOVING MY CAR! The whole staff at Thornton Hyundai is wonderful! Thanks Guys!!! More

Great Customer Service! Decided to give Thornton Rd Hyundai a try since it was close to my house. I was so glad I did! Best customer service ever!! Decided to give Thornton Rd Hyundai a try since it was close to my house. I was so glad I did! Best customer service ever!! More