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ALM Hyundai West

Lithia Springs, GA

4.2
1,546 Reviews
Welcome to ALM Hyundai of Lithia Springs, serving the greater Atlanta area, including Mableton, Douglasville, Powder Springs, and Austell. We're here to help with all of your Hyundai sales, service, and financing needs and are always happy for you to stop in for a visit or to give us a call. We'd love to get to know you, so stop by our convenient Lithia Springs location today.
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669 Thornton Road

Lithia Springs, GA

30122

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Showing 1,546 reviews

May 13, 2016

Scammers Brought my car in for an oil change and tmos light. And after sitting in their lobby for over 5 hours, I was told my car needed all of these things fi More

by twilcoxson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 17, 2016 -

ALM Hyundai West responded

I sincerely apologize for your overall experience. Our desire is to meet and exceed our customers expectations and provide outstanding service to all of our customers. I would love the opportunity to discuss your experience further in order to restore your trust in Thorton Road Hyundai. Please contact Maria Patino, Customer Relations Director at, maria_patino@jenkinscars.com.

May 13, 2016

Thorton Rd Hyundai...excellence! Great dealership and wonderful staff! We came to check out a Genesis which was supposed to be in inventory but was not went when we came. It was act More

by nhan03t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2016 -

ALM Hyundai West responded

Good Morning, Thank you for choosing us for your purchase and continued business! We are delighted to know our team provided you with excellent service. We appreciate your feedback and the five-star review. We know you are the reason we are here! Thank you, Thornton Rd Hyundai

May 06, 2016

Terrence was awesome! I bought a new Tucson and Terrence was my sales rep. He went beyond my expectations in helping us! We actually went to another dealership and no one More

by Tammy's Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Pigott, Mike Booth
April 27, 2016

used car purchase Henry was very helpful in helping me gate a car. It had been a long time since I had made a purchase. Very happy with the sonata hybrid so far. Sales More

by Smithli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Parmer, Albert Ridgeway
Apr 27, 2016 -

ALM Hyundai West responded

Good Afternoon, Thank you for your valued feedback. We appreciate your taking the time to review your experience! Customer Relations Manager Lakisa "Keke" Acker

April 05, 2016

Better if you purchase but never plan to return When I first entered into the dealership I was impressed. They were very attentive, listened to what I was looking for and found me my car. King helpe More

by Jasmine Marie Cajigas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
King Stinson, Albert Ridgeway, Front desk: I called and initially asked and they told me to see Albert
April 04, 2016

Auto Service Review Very good service as always each time I come to Thornton Road Hyundai. Customer Service is superb - always get the best of help at car check-in's. M More

by Anthony57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2016 -

ALM Hyundai West responded

Good Afternoon Mr. Williams, Thank you for choosing us for your maintenance visit! We appreciate the five-star review. Lakisa"Keke"Acker Customer Relations Manager

March 28, 2016

Great sales team took everything I wanted under consideration. Donald is a great salesmen. I will give him 10 stars. Took everything I was looking for in considera More

by Rwntrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Ridgeway, Donald Mobley
Mar 29, 2016 -

ALM Hyundai West responded

Thank you for choosing Thornton Rd Hyundai as your preferred Hyundai Dealer. Lakisa "Keke" Acker Customer Relations Manager

March 27, 2016

AVOID THIS PLACE!!! Where to begin...Got a mailer stating a certain price for a vehicle. I showed up at the dealership at 10:30am. Showed the salesperson the mailer and s More

by angryathyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 08, 2016 -

ALM Hyundai West responded

I sincerely apologize for your negative experience. Your feedback is very concerning to me. I would like the opportunity to regain your trust in us. Please contact me at, maria_patino@jenkinscars.com. Thank you. Sincerely, Maria Patino Customer Relations Director Jenkins Auto Group

March 17, 2016

Would've been 5 stars but.. I like going to this particular dealership for servicing on my car. The only reason why I didn't score them at 5 stars is because the wait time is hor More

by Red Hyundai Sonata2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaquarius Battle, I don't know the particular technician or mechanic actually serviced my car.
Mar 21, 2016 -

ALM Hyundai West responded

We strive hard to make sure that customer service is provided professionally, with Thornton Rd Hyundai. Thank you for your service business.... Lakisa"Keke"Acker Customer Relations Manager Thornton Rd Hyundai

March 15, 2016

Satisfied Customer Ed Denovellis was one of the best salesmen I've worked with. Although he had a customer come in before my appointment, he did not make me wait when I More

by D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Denovellis, Terrence Pigott, Mike Booth, Taurus Williams
Mar 16, 2016 -

ALM Hyundai West responded

We appreciate your feedback and allowing Thornton Rd Hyundai to be your preferred dealer of purchase. Lakisa "Keke" Acker Customer Relations Manager Thornton Rd Hyundai

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