ALM Gwinnett

I visited AlM Gwinnett and was greeted by Rapheal Ogbu. From the moment my husband and I walked in he was extremely pleasant and helpful. He took his time, and helped us find the perfect vehicle. His exper From the moment my husband and I walked in he was extremely pleasant and helpful. He took his time, and helped us find the perfect vehicle. His expertise, professionalism , guidance and patience helped our process go so much smoother.he answered all our questions and met all of our needs for this purchase. The finance Rep Matt was also very helpful and made sure we got the best deal and coverage for our needs. We are so happy we went to ALM. They are awesome. I recommend this dealership you will be very pleased. More

I met with Diana, and she was wonderful! Full of energy! I was interested in a particular truck and she had pulled it out front for us before we arrived to test drive it. After the test drive my wife and I I was interested in a particular truck and she had pulled it out front for us before we arrived to test drive it. After the test drive my wife and I took a look around at what else was in the lot for a little while. We found a more expensive truck and asked to take it out on a test drive. Diana pulled the truck up for us, but instead of pushing us to buy the more expensive vehicle, she let us know that the interior probably wasn't what we were looking for compared to the original truck we came in to see. We ended up financing through ALM and got a great rate! They really took care of us. In and out in 3.5 hours with the out the door price we were looking for. Great job. We will certainly be purchasing another car from ALM when the time comes! Thanks, Diana! More

My salesman was very accommodating to my needs. Financing was painless. I will shop ALM for my next vehicle. Allen Smith is my salesman of the month! was painless. I will shop ALM for my next vehicle. Allen Smith is my salesman of the month! More

Found an SUV I was interested in online at ALM but I live 3 hours away. I submitted a request for more info online and Ju'Michael reached out and was very helpful. I explained that I lived 3 hours away and 3 hours away. I submitted a request for more info online and Ju'Michael reached out and was very helpful. I explained that I lived 3 hours away and did not want to drive that far without a pretty good idea that the deal would be worth the trip. I sent him photos of my trade and he worked out a deal over the phone that was too good to pass up. I arrived the following day around lunch time and he had the paperwork and the SUV both ready for me. Ju'Michael was awesome and the rest of the staff was very friendly and courteous. I would definitely recommend ALM to anyone looking for a vehicle. More

THE APETIMY OF A SLEAZY CAR DEALERSHIP. Every interaction I’ve had with this dealership has been unprofessional and even vulgar. How are they still in business? Most recently, I called to get interaction I’ve had with this dealership has been unprofessional and even vulgar. How are they still in business? Most recently, I called to get the email address for the general manager. ANDREW ALGAZE answered the phone in a very unpleasant manner. When I asked for the General manager’s email address, his response was “why do you want it”. I then told him that it was really none of his business but if he must know, it was regarding a previous car purchase. He then told me “no”, he wouldn’t give it to me. He then called back, apologized and said he had the email address for me and that it was “DEEZNUTZ@gmail.com”. He then began laughing like a 10 year old boy and hung up on me. Two minutes later, I get a text message from ANDREW ALGAZE that read, “don’t call back here again, loser”. He then continued to send me insulting, harassing text messages for the next hour. I finally wished him good luck in prison and blocked his number. More

Luis is the man ! He took the time with us to walk us through the process and made sure we were happy . Go see Luis today he is awesome! through the process and made sure we were happy . Go see Luis today he is awesome! More

The people here really know customer service. Everything here was nice and simple. Nothing was thrown at me. It's like they walked me thru things step by step. This dealership is very knowledgeable and help here was nice and simple. Nothing was thrown at me. It's like they walked me thru things step by step. This dealership is very knowledgeable and helpful. These guys know their stuff. More

Floor Manager Mark Hafer made our purchase experience a very happy one. After a few initial issues with our new vehicle Mark went above and beyond to resolve ensuring ALM Gwinnett is definitely a pleasant very happy one. After a few initial issues with our new vehicle Mark went above and beyond to resolve ensuring ALM Gwinnett is definitely a pleasant hill to do business with. A Gentleman who values people not just customers. thanks again Mark a credit and acquisition to any aspiring business. More

one of the worse dealers in Atlanta. I was sold car with missing part and I was promised parts will be provided within 5 days and it's been over a month now I have not recieved anything. missing part and I was promised parts will be provided within 5 days and it's been over a month now I have not recieved anything. More

Great experience. I highly recommend. Thanks Lewis for helping me find my 2018 Mercedes s450 helping me find my 2018 Mercedes s450 More