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ALM Gwinnett
Duluth, GA
229 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location.
Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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Showing 229 reviews
July 07, 2024
My wife and I were going to purchase a Mercedes Benz from this dealer. When we got the carfax, the car was listed as a lemon, but they assured us the air conditioning problem that made it a lemon from the fa this dealer. When we got the carfax, the car was listed as a lemon, but they assured us the air conditioning problem that made it a lemon from the factory had been fixed. We test drove the car and the ac worked well. But, when we went to get the car financed, our bank would not finance the car. We put $3,000 down to hold the car over the weekend so we could get the financing. On Monday, after finding out the car could not be financed by our bank, we called ALM to let them know and to get our deposit back. That was on June 21st. It now July 5th, and ALM has still not refunded our money. Everyday the same excuse. "Your refund is approved. It'll be 24 to 48 hours when you see it in your account." Give them a deposit at your own risk! More
by Paul
Employees Worked With
Mac and Christopher
June 04, 2024
There are various choices to pick from in their selection of vehicles, they provided excellent service when i reached out to them, so they received a good review from me of vehicles, they provided excellent service when i reached out to them, so they received a good review from me More
by Rick
Employees Worked With
Tina Miller
June 02, 2024
Upon my inquiry, their response was swift an thorough. They promptly furnished me with a comprehensive dossier detailing every aspect of the car, leaving no stone unturned in elucidating its features and They promptly furnished me with a comprehensive dossier detailing every aspect of the car, leaving no stone unturned in elucidating its features and specifications. Their efficiency and attention to detail were truly commendable, ensuring that i had all the neccesary information at my fingertips to make an informed decision More
by Caterine
Employees Worked With
Saad, Dayala
May 08, 2024
Superb customer service, with a accurate quickness, the salespersons and all the staff people are really professional, there's a lot array of cars in their inventory salespersons and all the staff people are really professional, there's a lot array of cars in their inventory More
by Allison
Employees Worked With
Tina, Miller
