ALM Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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There are various choices to pick from in their selection of vehicles, they provided excellent service when i reached out to them, so they received a good review from me of vehicles, they provided excellent service when i reached out to them, so they received a good review from me More
Upon my inquiry, their response was swift an thorough. They promptly furnished me with a comprehensive dossier detailing every aspect of the car, leaving no stone unturned in elucidating its features and They promptly furnished me with a comprehensive dossier detailing every aspect of the car, leaving no stone unturned in elucidating its features and specifications. Their efficiency and attention to detail were truly commendable, ensuring that i had all the neccesary information at my fingertips to make an informed decision More
Superb customer service, with a accurate quickness, the salespersons and all the staff people are really professional, there's a lot array of cars in their inventory salespersons and all the staff people are really professional, there's a lot array of cars in their inventory More
I recently purchased a vehicle on Saturday and shortly after leaving the dealership, I noticed the low tire pressure sensor light came on. Since it was late in the evening, I decided to contact my sales r after leaving the dealership, I noticed the low tire pressure sensor light came on. Since it was late in the evening, I decided to contact my sales representative the following morning. The vehicle's tires were filled with nitrogen, which I am not very familiar with. We discussed my concern on Monday morning, and I was advised to find a discount tire shop to address the issue. While I understand that the car is used and sold as-is, I had hoped for a more satisfactory response given the recent purchase of the vehicle. More
My family was relocating from Bermuda to Georgia. We needed a car and my wife wanted a Mercedes. We settled on the GLA 250. We contacted this dealership and they located 1 for us. They advised me the We needed a car and my wife wanted a Mercedes. We settled on the GLA 250. We contacted this dealership and they located 1 for us. They advised me there was a list of repairs that needed to be made on the vehicle before I could take ownership. I thought that was great. Little did I know it was a lie. One of the items on the list was the transmission. It was supposed to be repaired. 1 year later the transmission is being replaced for $8600.00. When I contacted the operations manager for ALM, he advised me they have an as it policy and he was glad the vehicle ran well for the year that I had it. His name was Cade Ekes. We paid cash for the vehicle so my only choice was to repair it. More
Ms Dina was so helpful. I am very pleased with my 2018 HRV. She made me a happy person the day I walked out with key in hand. I am very pleased with my 2018 HRV. She made me a happy person the day I walked out with key in hand. More
I just want to say after a horrible experience at ALM Marietta, Darrell at ALM Gwinnett showed my Husband and I that he is capable of listening and getting the job done! We test drove 2 cars and sat down Marietta, Darrell at ALM Gwinnett showed my Husband and I that he is capable of listening and getting the job done! We test drove 2 cars and sat down with Darrell and told him what we were looking to spend. Darrell didn’t haggle or tell us any lies. He was able to meet our expectations and I couldn’t be any happier with our new purchase. Thank you Darrell for everything today! More
Since receipt of our used car (2 weeks after sale), multiple items have broken on the interior and we noticed that the majority of the fixes were not completed. Additionally, our salesperson quit the c multiple items have broken on the interior and we noticed that the majority of the fixes were not completed. Additionally, our salesperson quit the company and “management” has had a lackluster approach. Now the check engine light is on and the temporary tags are about to expire. There are nice people who work there, so shout out to those few, but the processes and caretaking of issues by others is grossly mismanaged and inadequate. More