ALM Gwinnett

Professional Decided to stop buy this dealership with my fiancé not planning to purchase a car this particular day. We met with Ruben Taylor who gave us a warm wel Decided to stop buy this dealership with my fiancé not planning to purchase a car this particular day. We met with Ruben Taylor who gave us a warm welcome and listened to my needs. I had my eye on the Mercedes E350 and I was not settling for anything else. Ruben worked with me and was very Patient , Charissmatic and an awesome listener. I am extremely satisfied with the service I received. More

Be ready to wait! The sales folks at this dealership are decent people. They are not pushy no do they make you feel as thought you need to buy right then an their. Th The sales folks at this dealership are decent people. They are not pushy no do they make you feel as thought you need to buy right then an their. They have a good selection and price their cars at a no haggle price. Overall the buying experience was very easy. The vehicle I purchased needed be tires, which at the time of purchase the dealership had them in order. Once the tires came in we scheduled an appointment to have them put on my car. A process that should have taken less than an hour, ended up taking over 4 hours. Definitely a high breakdown in communication between the mechanics and the sales staff, I could not get a straight answer from anyone. That being said, I would buy here again, but make sure all maintenance is completed before you leave with your new car. More

Great experience I came in knowing exactly what I wanted, and how much I was going to spend. The manager was willing to compromise, and I left witha new vehicle! I came in knowing exactly what I wanted, and how much I was going to spend. The manager was willing to compromise, and I left witha new vehicle! More

Genuine, Honest, Hardworking =Alex Garcia I bought a Mercedes E350. We had problems with the car on the test drive and after the sale. The car was what I wanted and I came in the dealership vi I bought a Mercedes E350. We had problems with the car on the test drive and after the sale. The car was what I wanted and I came in the dealership via my corporate perks. Alex and Mike (Sales Manager) made xxxx sure the car was repaired and provided me assurance if the problem occurred again down the road I would be taken care of at no additional cost. The master tech mechanic came out and personally assured me the car was sound. Alex is a very hard working Salesman who doesn't shy away from adversity. Alex kept us updated thru the whole ordeal. I'm a high maintenance person, very particular about everything, if he can provide me excellent service and work my transaction out, he's more than capable but rather Awesome! Look for Alex Garcia when you pull up to ALM Gwinnett. When you get out of your vehicle, whoever come out to greet you may not have what it takes before or after the Sale, ask them to get Alex Garcia for you. You will be glad you did! Coronda More

MY EXPERIENCE WITH ALM (GWINNETT) I had a wonderful experience with ALM Gwinnett. My sales representative was Sarah H. I'd never experienced having a female as a car sales person so I I had a wonderful experience with ALM Gwinnett. My sales representative was Sarah H. I'd never experienced having a female as a car sales person so I didn't really know what to expect. I tell you what,,,, SARAH H. is by far the best Sales person I have had in all of my years of purchasing vehicles. Her knowledge of the entire fleet is amazing..her knowledge in the difference between foreign and American vehicles is on a whole another level...She was genuinely working for my best interest and not to just get another car off of the lot. There is no pressure with her and her patience is remarkable. I truly appreciate all of her time. Thabit, Mack, Ken And Brian are the ABSOLUTE BEST MANAGEMENT TEAM IN CAR SALES THAT I HAVE CAME ACROSS IN A VERY VERY LONG TIME..THOSE GUYS REALLY GET YOU TAKEN CARE!!!! I will definitely be going back to ALM (Gwinnett). THE ONLY CON: THE GM(Who's name I do not know) you'd think after purchasing 2 vehicles at the same time when this guy sees you, he would at least speak. But no, instead he never smiled, never looked my way, if it weren't for me speaking to him he would have ran into me because that's how far his NECK was turned the opposite way while walking to keep from speaking. Even when I would stick my head in the door to speak to him he never smiled just looked and said hello then continued on to whatever he was doing...RUDE RUDE RUDE.. definitely not a people person. SR More

Great Experience This was my second purchase from ALM, and it was even better than the first time. I worked with Kedron Montgomery, and he was absolutely great. He nev This was my second purchase from ALM, and it was even better than the first time. I worked with Kedron Montgomery, and he was absolutely great. He never made me feel pressured or uncomfortable and was very patient with me when I was making decisions. From start to finish, it was an easy process and have already recommended ALM and Kedron to my friends and family. More

Efficient and at ease John Smith was very courteous and affable. He was very accomodating to my requests and made me feel welcome to look at all the cars. His personality w John Smith was very courteous and affable. He was very accomodating to my requests and made me feel welcome to look at all the cars. His personality will make you feel at ease throughout the entire process. He was very efficient in getting all the neccessary paper work items expedited for a clean deal. I would definitely recommend him to any potential customer. Ask for John Smith when you visit ALM Gwinnett. More

Simply amazing! I was nervous I must admit but Razi and Mack made me feel at ease! I have bought a lot of cars but I will be staying here! "Come on in boys the water I was nervous I must admit but Razi and Mack made me feel at ease! I have bought a lot of cars but I will be staying here! "Come on in boys the water is fine." More

Great Cars, and Grear Service! Luiz at ALM Gwinnett was awesome! My husband and I walked in and Luiz promptly took care of all of our needs. We gave him certain parameters for what Luiz at ALM Gwinnett was awesome! My husband and I walked in and Luiz promptly took care of all of our needs. We gave him certain parameters for what we wanted and he delivered on all of them! He and the rest of the ALM team made the process simple, fast, and hassle free. I would recommend Luiz and this dealership to anyone that is looking for great cars at great prices with excellent customer service! More

Excellent service I received excellent service and assistance from Sunny Tariq . The transaction was seem less and the car was delivered In a timely fashion. Sunny too I received excellent service and assistance from Sunny Tariq . The transaction was seem less and the car was delivered In a timely fashion. Sunny took extra care and answered all my questions . Purchasing an automobile from the Internet was intimidating until I met the team at ALM! Thank you More