ALM Gwinnett

Lie to make a sale The saleswoman was nice and helpful. I had already picked out the vehicle I planned on purchasing and was trading in a car I purchased 10 months earl The saleswoman was nice and helpful. I had already picked out the vehicle I planned on purchasing and was trading in a car I purchased 10 months earlier from them. The only complaint with the first transaction was after the sale I was given an "I owe you" to fix the paint on the rear bumper. I showed up twice to have the bumper fixed by their subcontractor that touches up paint. With an appointment to have this fixed twice I was given the run around on why he couldn't get to it. I never went back again as I was frustrated with the entire situation. The first purchase at ALM Mall of GA I just wrote a check for the difference between the trade and the vehicle purchased. No problems. However, when I went to purchase the vehicle at ALM Gwinnett we worked a deal and was prepared to write a check for the difference. They told me they cant take a check without running a soft credit pull to verify score. I told them ABSOLUTELY not. I have really good credit and the only things I have financed are business properties and I was in the process of refinancing a multi-million dollar loan, and didn't want any credit inquiries to mess up the refinance. I told them let me go to the bank on Monday and I'll bring back cash. They didn't want to do this because it was the last days of the month and they wanted to complete the sale by months end. So they had the Finance Manager and the Sales Manager come over and assure that nothing would be reported this was just a "SOFT" pull. Well, they are all liars that will do anything to make a sale. Of course a few days later I'm notified that an inquiry was done on Equifax under Speed Gears, Inc. on Dec 30th, 2016. Buyers BEWARE!!! This dealership lacks all integrity. ALM you lost a customer for life. I know you made over 10K on the transactions I gave you. The first vehicle I traded in you sold in 2 weeks for 5k more then you gave me on trade. Good for you...I'm fine with dealerships making money. The new owner called me because I left a check in the truck and I asked him what he paid. Just disappointed because I tried to be a loyal customer. More

Who writes these vehicle descriptions? Cold A\C????? Power Steering????? Are you kidding me? It's an S Class Mercedes. Tell me something I don't know, like: P1 Package, Warmth & Comfort Cold A\C????? Power Steering????? Are you kidding me? It's an S Class Mercedes. Tell me something I don't know, like: P1 Package, Warmth & Comfort Package, Driver Assistance Package, Burmeister Sound, instead of , "Runs Good." For sixty grand, I would hope that it runs good. Quit cutting and pasting ad copy from the 70's and tell me stuff that I really want to know! More

Best car buying experience ever! Thank you ALM Gwinnett for all of your hard work! My Husband and I needed to find a car for our daughter for college. We had been looking two weeks f Thank you ALM Gwinnett for all of your hard work! My Husband and I needed to find a car for our daughter for college. We had been looking two weeks found out quickly that ALM has nicest cars in Georgia. Lee was our sale associate and he was amazing! I like the way he was so personable and make our buying process so easy. We'll be back to buy our son a truck very soon! More

Buyer Beware!!! DO NOT BUY FROM HERE!!! If it was possible to rate this dealership in the negatives I would. I read the Yelp reviews and still choose to buy a car fro DO NOT BUY FROM HERE!!! If it was possible to rate this dealership in the negatives I would. I read the Yelp reviews and still choose to buy a car from here. Its by far has been the worst decision of my life. I purchased a 2014 Mercedes SLK250 in June that had clean Carfax. The car has had nothing but issues. It has been at a authorized Mercedes repair shop in July 5, July 29, August 3, August 10, October 7, October 16, and October 27. Due to the cars being sold "As Is" the ALM doesnt take fault for selling a faulty lemon. Also, the finance department told me the Preferred Warranty was refundable or may be prorated. When I called to cancel it guess what, thats a lie. You lose your money! I have tried everything to trade this car elsewhere and no one will take it. I was lied to, cheated, and completely taken by this dealership. I dont know why the state of Georgia give this dealership a business license. More