ALM Gwinnett | Page 15

Terrible experience. Colossal waste of time. We had the worst experience in this dealership. Don't go there if you don't know *exactly* what you want. They don't allow customers to test drive mor We had the worst experience in this dealership. Don't go there if you don't know *exactly* what you want. They don't allow customers to test drive more than three cars without purchase. (They also let you wait before each test drive for a long time for no clear reason.) My husband and I drove all the way there to check two Mercedes Benz GLK 350 and an Audi Q5 from their inventory. They suggested I try an Acura they had on the lot first. After test driving it and the two GLK 350 they refused to bring the Audi because that took me over the three cars limit. If that's their policy, they need to have it on their website. I'm still in disbelieve. They were rude, pushy and the whole experience was just awful. More

Great Experience Thanks to Allen If you're looking to purchase a car from this dealership, make sure you ask for Allen Smith. He is professional, and very accommodating at the same t If you're looking to purchase a car from this dealership, make sure you ask for Allen Smith. He is professional, and very accommodating at the same time. He doesn't try to use traditional sales tactics to get you to purchase the vehicle, and he is straightforward throughout the entire process. He ensures that everyone involved in the purchasing process (i.e. sales, finance, detail, etc.) are held accountable for the services that they are employed to provide. When I received my vehicle from detail, it wasn't done properly or to Allen's personal standard. As a result, he ensured that I was able to talk to the head of the detail department to set up an appointment first thing the next morning to have it corrected. Thanks again Allen. More

A great experience at ALM. Great deal. Friendly people. I locate my vehicle online. Once I notified the dealership, online, I was promptly contacted my Kelly Chetlin. The process went smoothly after meeting I locate my vehicle online. Once I notified the dealership, online, I was promptly contacted my Kelly Chetlin. The process went smoothly after meeting her. More

Fantastic working with Jeff Massoll! Jeff was super helpful with helping me find the perfect car to drive to Colorado with! He was very knowledgeable, got me set up with a brand spanking Jeff was super helpful with helping me find the perfect car to drive to Colorado with! He was very knowledgeable, got me set up with a brand spanking new set of all weather tires, and even helped me several days later when one of the tire sensors went out and had to be replaced! All of the employees at this dealership were also very friendly and eager to help me every time I returned. I'll be looking forward to doing business with Jeff and ALM motors again in the future! More

Thanks Jeff and ALM Jeff was great and the whole ALM staff was helpful. Love my new car and would recommend to friends. Gave me new tires and cleaned it well Jeff was great and the whole ALM staff was helpful. Love my new car and would recommend to friends. Gave me new tires and cleaned it well More

Good experience This dealership really helped me get the best financing to fit my budget. I test drove a couple of cars and made sure to pick a couple alternates bef This dealership really helped me get the best financing to fit my budget. I test drove a couple of cars and made sure to pick a couple alternates before arriving. Give them a chance and they will take care of you. More

Utterly amazing Alex Garcia was very helpful for me and my sister to purchase her first car. Had nothing but patience for us answered every question we had I would de Alex Garcia was very helpful for me and my sister to purchase her first car. Had nothing but patience for us answered every question we had I would definitely be back for my next car. He's very genuine and doesn't just push any car on you and that's key when purchasing a car ! More

Best Vehicle Purchase Experience!! My experience at ALM Gwinnett was the best car buying experience I've ever had! Alex Garcia was very professional and at the same time personable. He My experience at ALM Gwinnett was the best car buying experience I've ever had! Alex Garcia was very professional and at the same time personable. He helped me pick out the 2014 Honda Accord that won my heart. :-) He went above and beyond! The entire process went smoothly and only took a few hours. Everyone there seemed friendly, but definitely ask for Alex G or Ronald if you have the chance. I will most definitely recommend anyone I know to ALM Gwinnett. More

satisfied customer This is my third purchase from them and Alex G has been my sales rep since my first one. They never disappoint! Amazing customer service! Highly re This is my third purchase from them and Alex G has been my sales rep since my first one. They never disappoint! Amazing customer service! Highly recommend! More

Made me feel like family I had a great experience at ALM in Duluth Ga, the manager Kai Tyler and the salesman Razi Miles really took good care of me and they both went above a I had a great experience at ALM in Duluth Ga, the manager Kai Tyler and the salesman Razi Miles really took good care of me and they both went above and beyond to make me happy and in making sure that I was able to get the vehicle that I wanted and that I was satisfied with everything... I learned a lot from Kai Tyler, Eric Williams and Kaleefa, they all gave me great knowledge about financing a vehicle.. Shirley Irigoyen was also very nice and sweet to me as well. These people are great. I highly recommended this dealership and all the people I worked with. More