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ALM Gwinnett

Duluth, GA

4.1
224 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location. Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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2520 Pleasant Hill Rd

Duluth, GA

30096

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Showing 224 reviews

July 26, 2017

satisfied customer This is my third purchase from them and Alex G has been my sales rep since my first one. They never disappoint! Amazing customer service! Highly re More

by Diaz02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
June 17, 2017

Made me feel like family I had a great experience at ALM in Duluth Ga, the manager Kai Tyler and the salesman Razi Miles really took good care of me and they both went above a More

by Sunshine504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Tyler the manager and Kaleefa , Shirley Irigoyen, Razi Miles, Eric Williams
June 08, 2017

TEAM SHANTA!!! After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the deal More

by mfuller16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanta Washington
May 31, 2017

Car has been sold, it is still advertised for sale. I spent allot of time researching a car, sent them a best price request, they sent an available response. The car had already been sold, any addition More

by mike k
Price
Recommend Dealer
No
Employees Worked With
Jeff Massoll
Jun 12, 2017 -

ALM Gwinnett responded

We are sorry to hear about this misunderstanding. Updating the inventory is a process and can take a day or so. Thank you for providing feedback. We will take this into account for future procedures. Please feel free to contact us if we can further assist you.

May 27, 2017

Great customer service Alex G was my sales rep when i went and got my Acura. Got such great customer service and professionalism that i went back and got my Honda with him a More

by Diaz02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
March 26, 2017

Jeff is the best!!! Jeff was so unbelievably helpful! He helped me find a wonderful car and I couldn't be happier! He worked so hard and was so patient with me as I was i More

by Brookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Massoll
March 23, 2017

Poor Customer Service I visited ALM Gwinnett last weekend after finding a car of my interest through an online search. What a mistake! It was the most awful car shopping e More

by Ken J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sunny Tariq
Apr 10, 2017 -

ALM Gwinnett responded

We are sorry to hear that you were not satisfied with our service. Your recent experience does not reflect the culture and standards of our dealership. Thank you for taking the time to provide feedback. We take service very seriously and we have taken care of the situation so that it will not happen again. We hope that this experience does not discourage you from trusting us to meet your needs in the future.

March 14, 2017

Q50 Infiniti Sunny was great and helped me find what I wanted. His help didnt end after the sale either. Thanks for your help and taking care of me. More

by Marcel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Tariq
March 10, 2017

Alex Garcia was excellent A pleasure to work with knowledgeable represented dealership well.would recommend dealerships to everyone planning on sending all my friends and famil More

by Abbott2010
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
February 22, 2017

Easy and quick I had already had my eye on a car I found online however when I came in to see it, I was greeted right away by Sunny. He was able to quickly show me t More

by Automatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the name of the gentleman who helped me but he was new to this location, he is from Alpharetta , Sunny Tariq, Jim Collins
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