ALM Gwinnett

Worked with Ken on a trade. My son was buying his first car solely on his own. Ken was fantastic. Really pleased with my experience car solely on his own. Ken was fantastic. Really pleased with my experience More

The only reason they get 1 star is due to the fact it is required. WARNING BUYER BEWARE! They had sold me a vehicle under false pretenses, stated they would make it right and will not. I now have to go to required. WARNING BUYER BEWARE! They had sold me a vehicle under false pretenses, stated they would make it right and will not. I now have to go to bring in legal action to get this resolved. WORST BUYING EXPERIENCE EVER! Make sure you take the time to read ALL documentation before signing and do NOT take the salespersons word on the vehicle you are buying and what it includes. There resolution to this after promising me to make right with the same monthly and no down payment on a vehicle that had what they stated I had in current vehicle, Mikes final solution after 2 weeks that came from the owner was that they could only do a regular trade in causing my monthly payments to go up 200 and the value of the trade in is lower than my loan. So I would get a cheaper vehicle at a higher price while they make commission for a second time! More

Personalized service Great service and very professional staff...Thank you Denny and George for a great experience buying my Mercedes E300. I appreciate you both for your Great service and very professional staff...Thank you Denny and George for a great experience buying my Mercedes E300. I appreciate you both for your willingness to correct my bad experience I received from the Roswell dealership....... More

BUYER BEWARE! I purchased a 2 year old Acura from this dealership that had a clean carfax and when I brought it to Acura they told me it was in an accident and need I purchased a 2 year old Acura from this dealership that had a clean carfax and when I brought it to Acura they told me it was in an accident and needed $1600 in repairs. I had multiple issues with this place from the get-go and they just stopped responding to me. Horrible experience to say the least and I would never recommend this place to anyone. More

Tim Wright was very helpful and made the process easy!!! Tim Wright did an amazing job taking care of me. He went above and beyond with his customer service and I will be sending more people to him. Tim Wright did an amazing job taking care of me. He went above and beyond with his customer service and I will be sending more people to him. More

My Sister got a new ride! Good Customer Service! Allan's ( ALM Sales Associate) help & attentiveness is greatly appreciated. He was friendly, on task, & helped find just the right car. We left please Allan's ( ALM Sales Associate) help & attentiveness is greatly appreciated. He was friendly, on task, & helped find just the right car. We left pleased with keys! Thank you ! Kortney Reed #GARealtor More

GREAT JOB MR.WILL THANK YOU FOR YOU PATIENCE AND KINDNESS!! THANK YOU FOR GOING OUT OF YOUR WAY TO MAKE SURE I GOT THE CAR I WANTED AND ALSO THE PAYMENT I WANTED! I WIL THANK YOU FOR YOU PATIENCE AND KINDNESS!! THANK YOU FOR GOING OUT OF YOUR WAY TO MAKE SURE I GOT THE CAR I WANTED AND ALSO THE PAYMENT I WANTED! I WILL DEFINITLEY SEND FAMILY AND FRIENDS YOUR WAY! AGIAN THANK YOU FOR YOU SERVICE WILL! More

Easiest Purchase Ever I sent an Inquiry Online and within minutes Derek Responded to me, i explained i was out of state and wanted to be approved before i drove all the way I sent an Inquiry Online and within minutes Derek Responded to me, i explained i was out of state and wanted to be approved before i drove all the way from louisiana. Derek sent me the link for the financing and all i had to do was sign a few papers and agree to the payments with Mike in financial the car was detailed and he even put some gas in it for me. This was my first time buying a car and my mom actually had me dedicate an entire day to it because it usually takes forever. I was in at 10 and out before 12. Needless to say next time we need a car me and my family will take the trip to ALM!! More

AMAZING SERVICE WILL Will thank you so much for being patient and understanding with us! Thank you for working with us and thank for keeping your word! For that I will kee Will thank you so much for being patient and understanding with us! Thank you for working with us and thank for keeping your word! For that I will keep my word and refer some good people your way! Thank you so much again! More

Purchased a Tesla - Excellent Experience! Fast Friendly Service! This is the second purchase from this dealership. We drive 2 hours to this dealership due to them having the best prices and se Fast Friendly Service! This is the second purchase from this dealership. We drive 2 hours to this dealership due to them having the best prices and service! Highly Recommended! More