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ALM Gwinnett
Duluth, GA
229 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location.
Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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Showing 229 reviews
March 18, 2025
Good experience with this dealer, they behaved in a professional and trustworthy manner, offering me several interesting purchasing options through their attentive customer service department professional and trustworthy manner, offering me several interesting purchasing options through their attentive customer service department More
by David.J.Thurman
Employees Worked With
Customer Service
February 26, 2025
I was very pleased with my interaction with this dealer, as they have a customer service team ready to quickly satisfy any requirements, they attended to me very quickly and with very useful answers as they have a customer service team ready to quickly satisfy any requirements, they attended to me very quickly and with very useful answers More
by Gough.Emma
Employees Worked With
January 29, 2025
This dealer left me with a pleasant impression thanks to its outstanding group of customer service employees, they were friendly and focused on providing me with answers and solutions its outstanding group of customer service employees, they were friendly and focused on providing me with answers and solutions More
by Vivian
December 19, 2024
Avoid these guys at all cost. I thought a link from Sam's Club would mean they would be reputable but they delivered my car with check engine light on and hung up on me numerous t I thought a link from Sam's Club would mean they would be reputable but they delivered my car with check engine light on and hung up on me numerous times, I now have 2 weeks on my extended temporary tag and cannot even get anyone at ALM Gwinnett to answer the phone and same for corporate. Called another branch and they answered but told me they did not have a way to get me in touch with anyone at corporate. The few employees that were responding and returning calls have now all left the company. One of them even told me "That place is a scam" More
by markedobbins
December 18, 2024
Good customer service, friendly, polite and correct, attentive staff, attentive to everything the customer needs to know, but something very important, without pressure attentive staff, attentive to everything the customer needs to know, but something very important, without pressure More
by Robert.Hayes.M
Employees Worked With
Customer Service
November 20, 2024
I thought it might as well looking for a buy a second hand car, and I'm seeing different options, so when I asked for information a vehicle in this dealer the staff were so kind and helpful hand car, and I'm seeing different options, so when I asked for information a vehicle in this dealer the staff were so kind and helpful More
by Harold Spencer
Employees Worked With
Sales department
October 26, 2024
Top notch customer service, incredibly friendly and reassuring, especially in these times we live in where customer service is so bad everywhere and people are so hateful reassuring, especially in these times we live in where customer service is so bad everywhere and people are so hateful More
by Patrick Flanagan
Employees Worked With
Wilson Nguyen
October 10, 2024
The sales department team were super helpful and polite, and all the customer service people were very focused on showing me the best option for me and all the customer service people were very focused on showing me the best option for me More
by GretchenQFisher
Employees Worked With
Joash Dudley
