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ALM Ford Marietta

Marietta, GA

4.4
575 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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869 Cobb Parkway, SE

Marietta, GA

30060

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Showing 575 reviews

December 02, 2011

Anton and the Team were all very professional and efficient..they accomplished this with graciousness and a sense of humor...very appreciated...I am very satisfied with the service and price of my ne More

by dannyleemoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Davis, Anton Davis
November 30, 2011

I would HIGHLY recommend Team Ford of Marietta and I would HIGHLY recommend Team Ford of Marietta and especially our salesman, Anton Davis. This was absolutely the easiest and smoothest vehicle p More

by gruntf15e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Davis, Anton Davis
November 16, 2011

I have already made the recommendation to work with your dealership. Ron Sitz made the experience a very good one. I didn't feel heavily pressured by anyone - I even thanked Ron for not doing that from th More

by arlene59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitz
November 08, 2011

We bought a 2012 Ford Fusion over the weekend. I cannot even explain how much of a great experience we had with Ron Sitz. He is the Internet Sales Manager. He is very laid back which for my wife and I make More

by risher.chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitz
October 23, 2011

We got an incredible deal in my new Explorer. Tom was very knowledgable about my vehicle and took the time to train me in all the details of the features of my Explorer. He made the experience enjoyable. More

by janicerhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lewis
October 22, 2011

My husband I were looking for a newer used truck with low miles for one of our sons. Our sales person who answer the phone listen to our needs and wants, took him a couple of days but he found a better truck More

by B.McNiece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cates
October 14, 2011

Ron Sitz made the whole process a very smooth Ron Sitz made the whole process a very smooth transaction. I located the vehicle on the internet and was skeptical due to all the scams out there. More

by anitac1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitz
September 25, 2011

We wanted to buy a FORD truck --Our credit score is 800, we are employed, wanted to buy American, we wanted to buy local and we wanted to buy a FORD. Simple huh- Not if you go to AutoNations TEAM FORD in More

by Gcasagrrande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Smyrna
Oct 15, 2011 -

ALM Ford Marietta responded

I must first say that it is correct that we are a large public company and we are based in Ft Lauderdale, Florida. The benefits of purchasing from a large company with many resources is a huge advantage to the consumer. To attempt to allude to the fact that we are not a local dealer and are not involved in the comminity is a false statement. We recently donated a van to a family with six special needs children to take care of. You simply have to listen to the radio or watch the news to know this. Unfortunately, the internet is not and never will be a forum where you can ever tell whether someone is being completely honest about their bad experiences. Often times a few facts can get in the way of a good story. Being in the retail industry, our goal is not only to win customers, but happy customers. As part of that goal, we recognize that there are circumstances where it is evident prior to a sale that we cannot make a customer happy no matter how hard we try. A dealership that has a 3 Day return policy (Clearly Stated) is not in the habit of telling customers that they have a binding contract, in order to intimidate them to accept a vehicle. Misquoting people and putting their names out for millions to see may not be illegal but it is most certainly not a practice that I would ever be a part of. When I chose to not sell you a truck, and your husband protested, I realized that the situation would not be healthy for my business. If the two of you could not agree then I had little chance of creating any type of win-win situation. If you remember when I told you we were not willing to sell you the truck, your husband stated "Just because you don’t sell me a truck do you think I can't affect your business." In thirty years of retail that was the first time I was threatened by someone that was not buying something from me. The false accusations posted in this rating greatly threatens the credibility of this site and I respectfully request it be removed… Thank You Jim Slezak General Manager Team Ford Marietta (770)422-1100 (770)652-9931 Direct slezakj@autonation.com

September 18, 2011

We had previously purchased from TEAM Ford and had a great experience and returned to purchase my new F-350. Although the exact vehicle I wanted was not on the lot, they let me test drive one just like More

by ielevate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lewis
June 27, 2011

I have owned four new Ford Explorers over the past 11 years and worked with dealers from Georgia to California. Everyone makes mistakes. However, a true test for quality customer service is how mistake More

by s123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Sharp