ALM Ford Marietta

Love our new Escape. However customer service could have been better from Jeff. he was supposed to set up service to have sidesteps installed after they were ordered and received. He never contacted us. My been better from Jeff. he was supposed to set up service to have sidesteps installed after they were ordered and received. He never contacted us. My husband ended up calling the service mgr. to find out that the steps were in and to set up installation.:-(. Also the whole evening we were in purchasing the Escape (about 3 hours) we were never offered a glass of water, a cup of coffee. That would have been a nice touch. More

I've bought several cars at this dealership. Those experiences were fine even though I cannot remember the name of the person that sold me the car. However, the name I continue to remember is Gary Ba experiences were fine even though I cannot remember the name of the person that sold me the car. However, the name I continue to remember is Gary Baxter. As I take my vehicles to the dealership for regular service, I've dealt with this guy for over 7 years. He has never forgotten my name. Always friendly. When there was a serious problem, he always had an answer. Returns phone calls..... Team Ford ought to be proud to have him! More

It was a pleasant experience, the staff is Very friendly, and customer service was top notch, and I had a simply small service repair but they did the job without any hassle and customer service was top notch, and I had a simply small service repair but they did the job without any hassle More

Tyrone was an excellent salesman. I had researched what I wanted and he was able to find exactly what I wanted and have it to the dealership in a couple of hours. It was Easter weekend and the dealership I wanted and he was able to find exactly what I wanted and have it to the dealership in a couple of hours. It was Easter weekend and the dealership fed me lunch because they had to get it from another dealership. He was a great salesman. I don't like pushy salepeople. I am a to the point person and if I had gotten a pushy salesperson I would have probably walked out. He was just the type salesperson that fit my personality. I had an excellent experience buying a new car. More

This was a first time "USAA buying services" arrangement with Team Ford. I can honestly say that from the beginning, this was a very professional and enjoyable experience. Working exclusively wi arrangement with Team Ford. I can honestly say that from the beginning, this was a very professional and enjoyable experience. Working exclusively with Ron Sitz was exceptional, and I would not hesitate to call him in the future. More

Ron was a pleasure to work with. He answered all of my questions immediately and without hesitation. One of the best things I can say for Ron, is he let the product sell itself, and there was no pressure questions immediately and without hesitation. One of the best things I can say for Ron, is he let the product sell itself, and there was no pressure in the purchase of the vehicle. I am very happy to have purchased my car from Team Ford of Marietta, I would recommend anyone to visit them for new car needs. The entire team at Team Ford are a great group of people to work with! More

I would highly recommend Team Ford of Marietta and our salesman Ron Sitz. Ron was a very helpful and professional saleman. He responded quickly to every question I asked by email during the whole process. salesman Ron Sitz. Ron was a very helpful and professional saleman. He responded quickly to every question I asked by email during the whole process. When I was not able to make it to get the vehicle in person, he delivered it to my home. So far I bought two cars in Team Ford of Marietta. One was pre-owned Ford Taurus bought in 2006 and this time is the new Ford Focus. They definitely have excellent pricing! More

This is a great car dealer. They offer the best prices in GA. Very clean facility, very nice people, helpful personal, excellent pricing ,a wonderful experience. GA. Very clean facility, very nice people, helpful personal, excellent pricing ,a wonderful experience. More

Tom was great to work with! I sent a price request to 5 different Ford Dealers looking for an F-150. Tom was the first to respond, the only one who sent vehicles that fit my description, and acted like he different Ford Dealers looking for an F-150. Tom was the first to respond, the only one who sent vehicles that fit my description, and acted like he wanted the business. The response I got from the other dealers paled in comparison to his. I didn't get to meet Tom personally and only spoke with him over the phone, but he impressed me with the level of service he gave. Thanks Tom. More

I had decided that the 2012 Explorer Limited was what I wanted and after working with two other dealerships, my husband called Team Ford. He told them what I wanted for my trade and where I wanted my payme wanted and after working with two other dealerships, my husband called Team Ford. He told them what I wanted for my trade and where I wanted my payments. Rodney quickly told us that Team Ford would do the deal, so we promptly made the one hour drive to the dealership where I had the easiest car buying experience I have ever had. Everyone was friendly, willing to spend time with me showing me all the features of my car, how to use the Sync, Navigation, etc. (even though it was closing time on a Sunday.). I highly recommend Team Ford and I'll be back! More