ALM Ford Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Professional, and hardworking! My wife and I were in the market for a new Fusion. We needed to be in a specific payment range and we were rebuilding our credit. Jeff Mcglalshing and My wife and I were in the market for a new Fusion. We needed to be in a specific payment range and we were rebuilding our credit. Jeff Mcglalshing and the team at AutoNation worked very hard and was able to find a beautiful 2016 that was a great deal for my family! I highly recommend you check Jeff out before you buy your next car! More
Professional, caring, and great deal I have bought three cars from Auto Nation and have been satisfied with the service and professionalism on every encounter. I would highly recommend to I have bought three cars from Auto Nation and have been satisfied with the service and professionalism on every encounter. I would highly recommend to other in the market to buy a car in choosing Auto Nation as their dealership. More
Poor Customer Service I had challenge credit and was looking for a 2016 mustang. I wanted to trade a 2015 vehicle which would create negative equity to the deal. I was deal I had challenge credit and was looking for a 2016 mustang. I wanted to trade a 2015 vehicle which would create negative equity to the deal. I was dealing with a salesman named Greg Collins and was upfront and explained this to him. He told me to apply on line for the credit application. I did and was told by e-mail he would be off Friday but would forward all the information to his sales manager. He said he would let me know Saturday when he returned to work. Saturday at 10:30 I asked him by e-mail if he heard anything and he replied he was checking now. At 1:13 pm after again not hearing anything I emailed him again "Anything?". At 2:45 when he replied he said I would need 5k down and how would I like him to proceed. I let him know I did not have 5k but if I did how much would the monthly payment be? This was at 3:15 it is now 7:15 and received no response. This is extremely poor customer service. I bought a 2015 mustang less than 2 years ago and my experience was great. The irony of this is I had 5K but didn't want to use most of my life savings on a down payment. Had Greg been more responsive at any point of my dealings with him I believe we could have gotten a deal done. Given me options or ways to work something out or just have given me what the monthly payments were may have helped. After the initial call I never spoke to Greg or anyone else from this dealership. Everything from Greg was e-mail and when he decide a deal could not be done he moved on to the next potential client. I will not deal with Greg Collins again. I have never seen such Poor Customer Service in my entire life. More
They will sale you a car with structural damage DO NOT! Buy from them they gave me an d carfax saying nothing was wrong with my vehicle, go to trade it in a year later and the other dealership print DO NOT! Buy from them they gave me an d carfax saying nothing was wrong with my vehicle, go to trade it in a year later and the other dealership printed the carfax and it flagged showing it had structural damage so I am stuck with a vehicle and a lot of money being put out on a car that isn't worth the amount I am paying for it. More
Blatantly lied to get me into the dealership I have been looking for a dealership to purchase a 2016 Ford Focus RS from and I have been talking to many dealerships in the area. I spoke with Wadd I have been looking for a dealership to purchase a 2016 Ford Focus RS from and I have been talking to many dealerships in the area. I spoke with Waddell at AutoNation Ford and he informed me over the phone they could take the order for my car immediately with a $500 deposit, the car would be priced at Ford's MSRP and not a penny over, and delivery would be in July of 2016. I confirmed this information with him multiple times on the call, as it did not seem to be aligned with any of the information I had received from other dealers relating to this car. He attested over and over that this was the case, so I drove down to the dealership to put a deposit on the car. Immediately after walking in, he brought me over to the "RS Specialist" who talked to me like I was a 5 year old, as though I had made up everything that Waddell told me on the phone. The Specialist informed me (again, in a ridiculously condescending manner) that there was absolutely no way they could get one at MSRP, they could barely guarantee delivery this calendar year, and that they hadn't even delivered a single production model to the USA yet. At that point I thanked both of them for having completely wasted my time, and walked out the door. Waddell shouted to me as I was reaching my car solely to tell me that the reason he got the pricing incorrect was that "we had 6 of these on the lot last week that weren't pre-ordered, so we sold those at MSRP". That is directly contradictory to what the "RS Specialist" had just told me, that 0 production models of the car had been delivered. They couldn't even let me leave the dealership without lying to me AGAIN first. Stay away from this dealership, it's obvious they will completely lie to you just to get you in to the dealership, and the demeanor of their 'specialist' was rude and condescending. I don't know how that combination of people would ever successfully sell a car. Don't go to this dealership unless you have nothing but time to waste. I've never been lied to as many times in such a short period of time as I was at AutoNation Ford Marietta. More
Update! General Manager, we never asked you to give us nothing for free! We always service our car there! Why would you want us to have a junk yard engine in General Manager, we never asked you to give us nothing for free! We always service our car there! Why would you want us to have a junk yard engine in our 2008 Ford Taurus with NOT 100,000 miles on it! I know somewhere something went wrong there! This is the second ford we got with the motor going out. My husband is disable and he needs his car to get to the doctors. But what do you care! We only want to be treated with understanding and fairness! Our car had NO problems til the brake work! You can look at our car and see how well we keep it up! You can see in our history of service there that we serviced our car properly! How would you feel if it was done to you! Now you WILL NOT even call him! I wish we would have went to another dealership! A NEW ENGINE WITH 100,000 miles! Really? And you want to give us a junkyard engine then be back in another week maybe next day! IF THIS CAN HAPPENED TO US IT CAN HAPPENING TO ANYONE ELSE OUT THERE! What about my family? I THOUGHT you care....... More
Best Car Buying Experience Yet! Just another Sunday afternoon. I was headed to Home Depot and decided to test drive a Ford Fusion. I've been thinking about purchasing one for a whi Just another Sunday afternoon. I was headed to Home Depot and decided to test drive a Ford Fusion. I've been thinking about purchasing one for a while and even had one online ready to purchase without test driving it first. So I stopped in and test drove one. A few hours later, I'm driving home in a car MUCH better than the online deal. Thanks to the entire staff at Auto Nation, especially my salesman Bobby Jones. My kids don't have to hide in the backseat anymore. They love it. More
Awesome Experience The experience I had there was awesome. The staff really cared about trying to get you in to a vehicle. I had been searching for weeks and when I fina The experience I had there was awesome. The staff really cared about trying to get you in to a vehicle. I had been searching for weeks and when I finally showed up to get a vehicle, It was like they read my mind. I was trying to play hard ball, but the smile on my face told it all. I am very thankful to have met the great people over at Autonation Ford Marietta and a special thanks to Bobby Jones for dealing with my sass. lol. More
Outstanding Customer Service! My wife I recently visited AutoNation Ford of Marietta and was cordially greeted by Mr. Bobby Jones. Over the years my wife and I have purchased a num My wife I recently visited AutoNation Ford of Marietta and was cordially greeted by Mr. Bobby Jones. Over the years my wife and I have purchased a number of vehicles, but none of the past experiences come close to the one we had at Auto Nation. Bobby was very helpful and professional. He was very knowledgeable on the car we looked at and patiently listened and responded to every question we asked. Once we decided to purchase the vehicle, Bobby worked very hard to insure that we got the best deal we could on the purchase and on the extended warranty that we ultimately decided to purchase. THANKS! Auto Nation for simplifying the process. More
A great buying experience My wife I recently visited AutoNation Ford of Marietta and was greeted by Mr. Bobby Jones. Bobby was very helpful and attentive to our needs. He was My wife I recently visited AutoNation Ford of Marietta and was greeted by Mr. Bobby Jones. Bobby was very helpful and attentive to our needs. He was very knowledgeable on the car we looked at and patiently listened and responded to every question we asked. Once we decided to purchase the vehicle, Bobby worked very hard to insure that we got the best deal we could on the purchase and on the extended warranty that we ultimately decided to purchase. It was a great experience. More