ALM Ford Marietta

Lady Q, Meets You Where You Need Her Quiowa, or Lady Q as I like to call her, made our car buying experience more like buying from a friend than a sales person. She never tried to upsell Quiowa, or Lady Q as I like to call her, made our car buying experience more like buying from a friend than a sales person. She never tried to upsell us on something that we didn't ask for although her management tried it. She listened to us,, which is quite rare for car sales persons. The finance team were trying to pull the old "the bank won't finance a car with that many miles so you need to look at something newer" switcheroo. She knew what we were working with and what plans we have for our family. Q said the right thing to push this through and get approved so that we would remain in our budget and not get into something way too expensive. We appreciate that and we appreciate her. This woman has now been added to my cell phone rollerdeck and I will certainly refer this joyful woman to others. I plan on returning to her soon. \ Thanks , Q. You are one of a true kind. More

Greg Collins and his people did a fabulous job My daughters car was a total loss in a fender bender while I was out of town. I had to act quickly in getting her a another car. The stress level was My daughters car was a total loss in a fender bender while I was out of town. I had to act quickly in getting her a another car. The stress level was so high because once the car was evaluated and total loss declared the insurance company let me know that we had the rental for only another 7 days. So this situation left us having to find and get a good car deal over the labor day weekend. you know how slow things can be. Auto Nation's Greg and his manager took care of us right away. More

Loving my new Truck Greg Collins and Jeff Cohen after 5 dealerships we were about to give up for the day then Greg showed me the truck I was looking for. Couldn't be happ Greg Collins and Jeff Cohen after 5 dealerships we were about to give up for the day then Greg showed me the truck I was looking for. Couldn't be happier with it More

Very happy Greg Collins and her Cohen were really helpful in guiding me the my car buying expierence I would definitely ask to work with them because I found the Greg Collins and her Cohen were really helpful in guiding me the my car buying expierence I would definitely ask to work with them because I found them so helpful More

Great Service and easy process! It was a pleasure working with Jeff McGlashing. The process was no pressure, and very easy. I'll be back when I need my next new Ford! It was a pleasure working with Jeff McGlashing. The process was no pressure, and very easy. I'll be back when I need my next new Ford! More

Be Aware We purchased our car on Saturday, 5/27/17. 1) The salesman was with us for the test drive and only allowed us to drive about 5 minutes and not on the We purchased our car on Saturday, 5/27/17. 1) The salesman was with us for the test drive and only allowed us to drive about 5 minutes and not on the road nearby to go 55 mph. When I turned to go that way he said that the traffic would be bad and just to go right and see how it handled on a slow curvy road. After we purchased it and started it to drive off of the lot we heard a knocking noise like a strut and returned to the office before ever leaving the lot. Herschel, our salesman, took us to the repair garage there and a mechanic test drove it. He said it definately was knocking, but they did not have time to look at it until Tuesday, 05/30/17 as it was Memorial weekend. I wanted to return the car but the general manager, Shawn Loydman, said that they would fix it free of charge if we would come back Tuesday afternoon. I was hesitant but we agreed. When we returned Tuesday we were told that it just needed to be adjusted. We test drove it and, once again, did not hear it on that test drive. Of course the noise returned, within a week's time. Mechanics say that you don't "adjust" a strut. We don't know what they did do to "fix it" but it appears that nothing was fixed. We contacted the dealership with no resolution. 2) We were told that they would run our credit and based on that score we would get a loan with a better rate than the standard 7.99%. When we didn't buy the extra car repair insurance being offered the loan officer was short and rude. We paid $4000 and needed to borrow $5000. We wanted a 2 yr loan but he set it up for 4 yrs at 7.99% although we found out our credit score was 846!!! He said we could make double payments to pay it off in 2 years and we could refinance it at a lower rate. So we went ahead with the loan. But when we applied for a new loan the Loan To Value was too high, even after paying $4000! I guess we didn't get such a good price for our vehicle. We like the car, but would not recommend this dealership. More

Delarship makes you feel at ease! This dealership is so nice. In general buying a car can be overwhelming and time consuming. They made sure not only myself was comfortable but my kids This dealership is so nice. In general buying a car can be overwhelming and time consuming. They made sure not only myself was comfortable but my kids. They took care of us even on a Very busy Saturday! Thank you Greg Collins and Jeff Cohen More

Excellent service I received excellent service by the dealership and the salesman, Chris Jacques, when purchasing my new car a couple of weeks ago. Chris was very pati I received excellent service by the dealership and the salesman, Chris Jacques, when purchasing my new car a couple of weeks ago. Chris was very patient and extremely helpful in regards to my decision to purchase a car. I have recommended him to several friends who are looking for a vehicle. More

Bobby Jones is the person to see at AutoNation Ford Marietta Bobby Jones is the person you need to see at Ford. He helped me purchase a new car last year, and he did a wonderful job meeting all of my needs. Un Bobby Jones is the person you need to see at Ford. He helped me purchase a new car last year, and he did a wonderful job meeting all of my needs. Unfortunately, my car was totaled and I was in need of a new car last month, I called Bobby and he took care of the rest. Not only did he locate the same type car, same color, a newer year vehicle, and monthly payments are less. What more could I want from a sales person. In addition, he calls and checks on you after the purchase. Bobby is not the only person that work miracles at AutoNation Ford Marietta, the whole team; Finance Manager and Store Manager were wonderful. If you are looking for a new or used car go see Bobby Jones and tell him Sybrina sent you. More

Jeff is the best! By far the easiest and best experience in buying my truck! I would recommend to anyone. I have bought lots of cars and now I have found my home. By far the easiest and best experience in buying my truck! I would recommend to anyone. I have bought lots of cars and now I have found my home. More