
ALM Ford Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service department! I scheduled my first oil change. They had me in and out of there in 45 mins. Provided great service with a fantastic attitude. Very helpful service p I scheduled my first oil change. They had me in and out of there in 45 mins. Provided great service with a fantastic attitude. Very helpful service person! More
Was not the best experience it was okay. Felt a little rushed and when it came down to the financing part i was not too happy about since online you’re advertising something different. Felt a little rushed and when it came down to the financing part i was not too happy about since online you’re advertising something different. More
The car needed a service, a new rear tyre, a recall and a new rear light cluster - after a week of not knowing when the car would be returned I had to collect the car but neither the recall or the new rear l new rear light cluster - after a week of not knowing when the car would be returned I had to collect the car but neither the recall or the new rear light cluster had been fixed - if I hadn’t collected it I had no idea or information from the service dept when it would be ready - I’m still waiting to hear when i will be able to get the work finished. My service rep was ok but he seemed overwhelmed More
I made an appt online and left my car for the day to be serviced, assuming it would be completed that day. After contacting the dealership at 4pm, my car was still waiting in line. (Even though the website serviced, assuming it would be completed that day. After contacting the dealership at 4pm, my car was still waiting in line. (Even though the website noted service could take 3-5 days, nothing was mentioned when I dropped my car off.) I again assumed making an appt meant I would get service that day. While the backlog of vehicles is understandable, it should be communicated when a vehicle is dropped off for service there could be a delay. When I complained, both the service writer and manager were extremely cavalier regarding my dissatisfaction and showed a complete lack of customer service. My vehicle is 2014 and has been serviced there since it was purchased. No one was the least bit concerned about retaining my business after being a customer for 8 years. While I have generally had good service in the past, I will not use this dealership again. More
This dealership treated me very well. Aldrich was great working with us, you can tell that he enjoys his job by the way he conducted himself while interacting with my wife and I. Very nic Aldrich was great working with us, you can tell that he enjoys his job by the way he conducted himself while interacting with my wife and I. Very nice young man. Everyone we encountered there were very professional and nice. More