ALM Ford Marietta

First time customer of this service dept. and I must say that I was very pleased with the services performed and the amount of time it took. and I must say that I was very pleased with the services performed and the amount of time it took. More

Dropped my car off at 0730 as scheduled. Around 1pm. I inquired as to its status. It hadnt been looked at. Then I received a text they checked it. They needed to order a part, but it was Around 1pm. I inquired as to its status. It hadnt been looked at. Then I received a text they checked it. They needed to order a part, but it was on indefinite back order. Car tied up more than half the day with no repairs. Very disappointed. More

We were very pleased with the customer service. Fast,efficient&friendly. Our service rep was on his game Fast,efficient&friendly. Our service rep was on his game More

AutoNation Ford Marietta is a clean well equipped and organized facility. The staff is polite and knowledgeable. On line scheduling is easy to facilitate. organized facility. The staff is polite and knowledgeable. On line scheduling is easy to facilitate. More

Mr. Gary is a very professional Service Advisor! Great service with speedy turn around. Two thumbs up! service with speedy turn around. Two thumbs up! More

I work with Ruben and he is great! ! No surprises and always comes through! Great team ! No surprises and always comes through! Great team More

Everything done in a timely fashion. Customer service is good. The service department is safe and clean. Customer service is good. The service department is safe and clean. More

Great service and magnificent attention on my 04. 22.2024 visit...Mrs. Imee, my service advisor, is very polite and she gave me all the information I needed it...The gentleman, who is an excellent gre 22.2024 visit...Mrs. Imee, my service advisor, is very polite and she gave me all the information I needed it...The gentleman, who is an excellent greeter and driver (I am so sorry, I do not know his name), is very friendly and makes a delicious ☕...Mr. Nick (service manager) leads a great team... The building looks clean and well-organized as always...Much appreciated for all of them and for the technicians involved in the deep service maintenance of my car😀. More

I brought my F150 for oil change and service as the brakes were making a squeaking noise and rattling on acceleration. (I had full brake pad and rotor change front n back done in Aug.2023 ). They tried brakes were making a squeaking noise and rattling on acceleration. (I had full brake pad and rotor change front n back done in Aug.2023 ). They tried to rip me off by saying the rear rotors had to be resurfaced. I requested a shuttle service and they kept me waiting for over 3 hours. Very poor service. The sales rep David was not professional at all. Will not recommend this service center to anybody. Their service was good up till last year. Now horrible. More

I did a walk in for and oil change the wait time wasn't to long.They kept me up to date about what was going on they even did a video The lady that was handing everything was very professional and I ask to long.They kept me up to date about what was going on they even did a video The lady that was handing everything was very professional and I ask questions about different things and she responded well.place was nice and clean I didn't meet the mechanic that did the job but overall they did a good job I would recommend family and friends to drop by if they need anything done to there car Keep up the good work More