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ALM Ford Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had an amazing experience here. My sales associate, Jovan Brown, was attentive from beginning to end and helped me to close the deal without any issues. He ensured that I was able t My sales associate, Jovan Brown, was attentive from beginning to end and helped me to close the deal without any issues. He ensured that I was able to drive away in the vehicle of my dreams. The sales manager and finance manager were equally awesome and pleasant. I will definitely do business with this dealership again and would refer family and friends here too!! More
Great team. Auldrich did an excellent job he sent me pictures of the SUV I was looking for and was exactly what we needed it. He was amazing explaining all the f Auldrich did an excellent job he sent me pictures of the SUV I was looking for and was exactly what we needed it. He was amazing explaining all the features. The financing plan and interest rate were really good. We bougth our explorer the same day. Affordable price. I totally recommed this dealer. More
Dave Howard is the rep I call when I have a problem. He scheduled my appointment, had the car ready in a very reasonable time and fixed all my problems! He scheduled my appointment, had the car ready in a very reasonable time and fixed all my problems! More
We had our Escape in for service at this location. The problem was with the EVAP system. It was dropped off Saturday with the expectation it would be looked at on Monday. It was not looked at until We The problem was with the EVAP system. It was dropped off Saturday with the expectation it would be looked at on Monday. It was not looked at until Wednesday and wasn't ready to be picked up until Friday afternoon. Communication was very poor and we had to call multiple times per day just to reach a person and find out what progress had been made. When we finally got the vehicle back we realized, in the pouring rain, that the wipers had been put on the car incorrectly. Upon fixing them we realized that our engine cover was missing, as well as the bolt covers for the wipers. We have put in multiple calls for several days now about this issue but the missing pieces of car have still not been located or returned to us. The level of customer service has been abysmal. This has been a terrible experience and I would never return to this location for any needed repairs. More
Very welcoming and friendly environment. Customer service excellent, from front desk, service adviser etc... fast and no delays. Keep it up 👍 Customer service excellent, from front desk, service adviser etc... fast and no delays. Keep it up 👍 More
Excellent service. Questions answered promptly and everyone was courteous and helpful. I previously owned a Ford Edge and the service was always reasonable and top not Questions answered promptly and everyone was courteous and helpful. I previously owned a Ford Edge and the service was always reasonable and top notch. More
I have been going to this dealership for years and excellent service is the reason for returning. I will continue without hesitation and would also recommend to anyone needing service. Between Dean a excellent service is the reason for returning. I will continue without hesitation and would also recommend to anyone needing service. Between Dean and Gary, I just can't seem to go wrong. More