ALM Ford Marietta

Great service and also give detailed information on what is going on with your vehicle and what's needed for your vehicle is going on with your vehicle and what's needed for your vehicle More

Brought my car in for a recall after waiting two years for parts and a call back from another dealers service department(and I called them multiple times) . AutoNation Ford was upfront on how long it mig for parts and a call back from another dealers service department(and I called them multiple times) . AutoNation Ford was upfront on how long it might take. They got me in and out sooner than was anticipated. Everyone I encountered was friendly and kind. Would definitely recommend. More

Had appointment — it was meaningless! Had to finally ‘free’ my car when an issue came up on the second car. Work was never close to being completed, or started. Service department neve Had to finally ‘free’ my car when an issue came up on the second car. Work was never close to being completed, or started. Service department never communicated any status on the car. Also, no attempt was made after to rectify the poor performance. I will be taking my business elsewhere. More

Wonderful people to deal with, even made our long-distance purchase and trade easy and very fair! long-distance purchase and trade easy and very fair! More

Gary Baxter was involved took care on my needs and made easy work of it. easy work of it. More

Brought our vehicle in for service. Scheduled the appointment and then ended up sitting there watching our car untouched for nearly an hour until we started to ask what is going on. The Scheduled the appointment and then ended up sitting there watching our car untouched for nearly an hour until we started to ask what is going on. Then we finally got updates and what should have taken less than an hour took 2+ hours to complete. More

Wonderful service. Upfront and pleasant to work with. I've been going there for 14 years and will continue to do so! Upfront and pleasant to work with. I've been going there for 14 years and will continue to do so! More

Autonation Ford has been an absolute nightmare of an experience. I purchased my vehicle at the autonation Volkswagen in buford near my home. I was suckered into the maintenence package and promised the experience. I purchased my vehicle at the autonation Volkswagen in buford near my home. I was suckered into the maintenence package and promised the dealership could service my F-250. Come my first service appointment I'm told that's not possible due to their lifts being too small so was forced to drive over an hour to Marietta. I had maybe 4 or 5 services done there. After my first service the tech failed to reinstall the engine oil cap. Nowhere to be found so I was left to purchase a new one on my own. When I called autonation Ford Marietta to inform them they basically said, "good job". My next couple of services were your basic 5+ hour wait for a simple oil change and tire rotation. After my LAST service I noticed my oil pan leaking oil so I checked it out only to find my drain plug spinning almost freely in its place. I paid to have my vehicle towed to Mall of GA Ford to have it inspected only to find out that the oil pan drain plug had been overtightened and stripped resulting in me having to replace the entire drain pan. A cool $600 job. After me calling the service department attempting to speak with a manager EVERYDAY for 2 weeks to no avail I finally gave up. I still have several prepaid service appointments on my service plan but will NEVER bring my vehicle back to that shop. The service manager should be ashamed of himself and his techs. If I could give that place negative 5 stars I would. More

Company just doesn't do anything extra. You ask for an oil change and tire rotation, you get an oil change and tire rotation. But what if the car needed more? What if there was a better oi You ask for an oil change and tire rotation, you get an oil change and tire rotation. But what if the car needed more? What if there was a better oil? What if a reverse light was out? As it stands, I can't even say with assurance that the tires were actually rotated and the oil was changed. If you want me to have an amazing experience, You're going to have to do more. More

Great and easy experience here Sean Hardison was my salesman and i don't think i have ever had a better experience buying a car. He not only put me into the truck that was right for me but went over th salesman and i don't think i have ever had a better experience buying a car. He not only put me into the truck that was right for me but went over the top to get it for me. I will be returning and sending anyone I know in need of a vehicle to Sean. Thanks again Sean and the AutoNation team. More