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ALM Ford Marietta

Marietta, GA

4.4
585 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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Today: 9:00 AM - 8:00 PM Closed Now
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869 Cobb Parkway, SE

Marietta, GA

30060

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Showing 585 reviews

July 08, 2022

5 weeks after purchase and all payment and obligation fulfilled I still don’t have the vehicle in question only because someone messed up the fused box/ power station due to negligence on their part afte More

by ayodickson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them, from the salesman to the sales manager/ service manager
Jul 10, 2022 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. If you'd like, please contact our General Manager at (770) 674-6077. We'd appreciate the chance to make your experience a positive one.

Aug 03, 2022 -

ayodickson responded

I have talked to the general manager a couple of times, all talk no action. It’s now 2 months I still don’t have the vehicle I paid for and no one is responding to my emails and no one thinks it’s ethical to give me any feedback after the vehicle is been fully paid for, I talked to the general manager, made him realize how horrible my commuting life has been because they have both of my vehicles ( the trade in and the newly purchased) they still don’t have a sense of compassion and I’m only patronizing their business. That is Autonation ford Marietta best practices, terrible customer services and no regard for customers. I have sent email for cancellation and requested my money back, still no response.

More
July 07, 2022

Ask for David, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by obregonedie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 08, 2022 -

ALM Ford Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Marietta! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2022

I was in and out. They cared about my needs and inexpensive. I had to come back but even in that it wasn’t an inconvenience. More

by raven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Provider David Howard
Jul 08, 2022 -

ALM Ford Marietta responded

Hello Raven, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 03, 2022

The service was very good. My only problem is having to take and leave it for days waiting on an available technician. My car sat for 4 days. More

by tghenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 05, 2022 -

ALM Ford Marietta responded

Hi thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2022

Excellent service, quick and honest. Very efficient in the communication as what the issues are or if there are no issues with the car More

by ingmetzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Jul 04, 2022 -

ALM Ford Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2022

The service department quickly and accurately diagnosed the issue and fixed it much faster than I expected even though it was not an easy repair. The service advisor kept me informed all along the way. I w More

by NClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard, service advisor
Jun 30, 2022 -

ALM Ford Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

This dealership was efficient and very communicative throughout the process of ordering and buying my vehicle and made it very easy. The manager was reasonable and fair with pricing and very helpful. My More

by alm26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM, Holly
Jun 30, 2022 -

ALM Ford Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 24, 2022

Friendly people and great customer service. Stands behind their work and makes certain things are right. More

by Mark G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Jun 27, 2022 -

ALM Ford Marietta responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 24, 2022

Fast and professional service. Always on time when I pick up my car from service. More

by Ady_cobian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Jun 27, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Was very happy with the service provided by the service representative Dave Howard. He is reliable quick to let you know when your vehicle was ready and kept me posted on any work being done. Team Ford mar More

by jdoo4937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave howard
Jun 24, 2022 -

jdoo4937 responded

Very happy and satisfied with the service representative Dave howard. Was efficient quick to let me know what was wrong with my vehicle. I can trust team ford marietta for any services for my vehicle. Will use them again

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