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ALM Ford Marietta

Marietta, GA

4.4
583 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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869 Cobb Parkway, SE

Marietta, GA

30060

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Showing 583 reviews

July 20, 2022

Prompt, pleasant service. Everyone there was friendly and helpful. I was out of there far faster than I expected. All in all a pleasurable experience. I loved the text message More

by pharaoh01123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard
Jul 22, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

I went into the dealership to get my tire fixed & the service was amazing!! I wish I could remember the gentleman’s name who helped me, but he was outstanding! Thanks for providing a great visit. More

by C.jovon22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
July 18, 2022

The service is great. Would return to the dealership. Always keep me informed and notify when car is ready. More

by jclemdei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Jul 20, 2022 -

ALM Ford Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 14, 2022

do very good work honest and fair on priceing. I whould recomenmend famiy and freinds. More

by andreandrewsaa@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott dean david.
Jul 16, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Marietta and we hope to be of service again in the future.

July 11, 2022

Constantly had to chase for an update on my car and would end up with an answering service who would come back to me and advise they could not get ahold of anyone and had to send an email and I would have to More

by jay.strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben
Jul 13, 2022 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. We have shared your experience with our management team for review and follow up.

July 11, 2022

Have found the service to be very professional with high quality work and timely service. Service Representatives provide excellent and friendly service with great communication of updates on service. They More

by AJGibson54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reuben Hernandez
Jul 12, 2022 -

ALM Ford Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2022

Brought vehicle in without an appointment for battery issues and they were able to quickly diagnose and remedy the issue. I received a call as soon as it was complete. More

by Jconnell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Jul 11, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 08, 2022

AutoNation did a great job of ordering and delivering my 2022 Ford Bronco Outer Banks. The vehicle is great and so are the folks at the dealership. I highly recommend. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Yarber, Greg, Muhammad
Jul 11, 2022 -

ALM Ford Marietta responded

Hi David, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 08, 2022

5 weeks after purchase and all payment and obligation fulfilled I still don’t have the vehicle in question only because someone messed up the fused box/ power station due to negligence on their part afte More

by ayodickson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them, from the salesman to the sales manager/ service manager
Jul 10, 2022 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. If you'd like, please contact our General Manager at (770) 674-6077. We'd appreciate the chance to make your experience a positive one.

Aug 03, 2022 -

ayodickson responded

I have talked to the general manager a couple of times, all talk no action. It’s now 2 months I still don’t have the vehicle I paid for and no one is responding to my emails and no one thinks it’s ethical to give me any feedback after the vehicle is been fully paid for, I talked to the general manager, made him realize how horrible my commuting life has been because they have both of my vehicles ( the trade in and the newly purchased) they still don’t have a sense of compassion and I’m only patronizing their business. That is Autonation ford Marietta best practices, terrible customer services and no regard for customers. I have sent email for cancellation and requested my money back, still no response.

July 07, 2022

Ask for David, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by obregonedie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 08, 2022 -

ALM Ford Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Marietta! Feel free to reach out to us if you need anything. Have a wonderful day.

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