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ALM Ford Marietta
Marietta, GA
575 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 575 reviews
November 12, 2024
Very considerate and attentive at this dealership when it comes to responding to customer request and concerns comes to responding to customer request and concerns More
by George.M.Sanders2
October 31, 2024
Comforting attention and prompt very good response, and charming employees willing to serve you well charming employees willing to serve you well More
by HelenGarciaPinto
October 18, 2024
Smart customer service aimed at satisfying any concerns you may have, i liked a specific car and was immediately invited to test drive car you may have, i liked a specific car and was immediately invited to test drive car More
by aaron9090r
September 25, 2024
Good customer service, friendly staff, total personalized attention, and great communication platform to respond and deal with all the questions that the customer may have attention, and great communication platform to respond and deal with all the questions that the customer may have More
by George Williams
July 25, 2024
I took my Ford Expedition in for a tune up, I mention a light ticking noise to check out. Gary offered an engine teardown. They removed the cover values, instead of fixing the lifter that was making the no light ticking noise to check out. Gary offered an engine teardown. They removed the cover values, instead of fixing the lifter that was making the noise they wanted to get greedy and up-sale me on a remanufacture engine for $12,000. Which I refused. They charge $1,550 for doing nothing. I had to go to another honest mechanic to fix the lifters. Autonation Ford Marietta are shady in dealing with their customers please stay away. I’m writing corporate on this reckless behavior and treatment. And reporting this to the BBB. And going to the news media out. More
by jamil_holloway
Employees Worked With
Nick Dudley
July 21, 2024
I was shopping for a slightly used Ford Escape. They had a car we wanted to buy. The sales process went smoothly and salesman Mike Griffin was great to work with. Then things went downhill. Before They had a car we wanted to buy. The sales process went smoothly and salesman Mike Griffin was great to work with. Then things went downhill. Before the paperwork could be completed we were badgered by the Finance Director even though we paid cash, to purchase a bunch of add ons we didn't want. That pitch was high pressure and traffic in Atlanta nearing rush hour. We just wanted to pay our money, take the car and leave. They kept us in the office for about an hour. The process began around 2:00, negotiating took 15 minutes, but the attempt to upsell these extras and do the paperwork took another 2 hours. It took 2 months to get our title and tag and a tag receipt showed a dealer penalty charge, probably because it took so long. After I made a similar review, Mike Griffin called me to please ask that I change my review because he was getting flack from the dealer, even though I gave him high marks. Now that I have my tag and paperwork there is no need to sugar coat the review. This is the real one. I will never buy another vehicle from this dealership. The only reason I gave 3 stars instead of one is because the initial sale went fine. More
by glockerocker
Employees Worked With
Mike Griffin (Sales), Mr. Demareo (Finance)
July 07, 2024
Service advisor, Ruben, stole the job from the one advisor I scheduled it with. Was very unresponsive and shady, wouldn’t answer the phone, only communicated through text and email - but very very slo advisor I scheduled it with. Was very unresponsive and shady, wouldn’t answer the phone, only communicated through text and email - but very very slow to respond. More
by jmmckinn
Employees Worked With
Ruben Hernandez Garcia
July 03, 2024
Service experience at this dealer was horrible. Service advisor was constantly confused about the oil change and fuel filter change.. Asked also for a transmission flush that didn’t happen. Kept my Service advisor was constantly confused about the oil change and fuel filter change.. Asked also for a transmission flush that didn’t happen. Kept my truck 4 days for what ended up being an oil change and fuel filter change. And I was charged 500.00 dollars for the oil and filter change. Will not use this dealer again or recommend them to anyone. Will discourage other from using this dealer also. More
by Jbarger75
Employees Worked With
Don’t remember you should have a record of it
