ACE Ford
Woodbury, NJ
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The Service was very good, the time they had my car was very good. Communication with my husband on what was wrong & costs was very good! Shame it wasn't covered by my extended warranty, that $670 bucks hu very good. Communication with my husband on what was wrong & costs was very good! Shame it wasn't covered by my extended warranty, that $670 bucks hurt! I didn't give 5 Stars because I was given a "loaner" Escape, which I absolutely needed. However, I was never told that the "loaner" would cost me $90.00! It's written right on the keys, "loaner". If I loan someone my car, I bet they wouldn't expect a bill when returning it! You gave me a rental, not a loaner! Personally, when I'm giving you the business of Service on my car, lending me a car really isn't too much to ask! I see courtesy cars all over. My warranty wouldn't cover that either since the Service wasn't covered. I would have appreciated being told of the additional costs! Right now, 90 dollars could go towards the additional medical bills I have for my cancer treatment. It would have been nice if it was explained you were charging me for the "loaner!" More
Ace Ford has been my favorite place to buy and service my cars for the past 30 years. I have a great experience and meet the most helpful people EACH AND EVERY TIME! Quality cars and quality people! cars for the past 30 years. I have a great experience and meet the most helpful people EACH AND EVERY TIME! Quality cars and quality people! More
Always a great experience with knowledgeable sales and service department. Nice clean facility and friendly staff. Myself and family have always been pleased with Ace Ford service department. Nice clean facility and friendly staff. Myself and family have always been pleased with Ace Ford More
Reg Maint Great team but Mark Fields really stands out as a top advisor Ace ford is number one hands down. Not like the rest of them tight collar nose in the ai Great team but Mark Fields really stands out as a top advisor Ace ford is number one hands down. Not like the rest of them tight collar nose in the air dealerships . They make you like family More
buying certified used vehicle/service dept/extended warranty I would highly recommend that if you are looking for a used vehicle, Ace Motors is the best place to go. Their used sales dep't and service dep't is I would highly recommend that if you are looking for a used vehicle, Ace Motors is the best place to go. Their used sales dep't and service dep't is second to none. The extended warranty plan is excellent. Prior to buying my first certified used vehicle w/Ace ford, I had been a Chevy owner for many years. Unfortunately, my first Ford vehicle from Ace Ford was totaled (no worries, it totally wasn't my fault) and within days, Ace Ford had several vehicles in my price range to choose from. I have been extremely happy w/ my 2nd ever ford. More
excellent service dep't I have had my 2007 and later my 2015 ford focus serviced at Ace Ford. It involved normal maintenance and one recall. As to regular maintenance, in an I have had my 2007 and later my 2015 ford focus serviced at Ace Ford. It involved normal maintenance and one recall. As to regular maintenance, in and out in 2-3 hours or less depending on what I needed done, I had 1 recall, in and out the same day. Service is excellent. Prior to being a ford owner, i always owned a Chevy, and the service dept was terrible and they always seemed to say that I needed add'l service needed when all i anted was an oil change and filter. More
Great Service I have had my 3 Ford vehicles serviced exclusively at Ace for many years, The service is always done in a timely manner. Much of the service was routi I have had my 3 Ford vehicles serviced exclusively at Ace for many years, The service is always done in a timely manner. Much of the service was routine maintenance but even a few instances that were not considered normal, were taken in stride. I wouldn’t go to any other dealer. More
Leased a new vehicle and totally satisfied. Mark my salesman was extremely helpful and honest about leasing a new vehicle. The exchange of vehicles was smooth; no problems. I would definitely r Mark my salesman was extremely helpful and honest about leasing a new vehicle. The exchange of vehicles was smooth; no problems. I would definitely recommend this dealership. More
The Works Service was ready for my vehicle at the appointment time and work was done in a timely matter. Use this dealership for all my Ford vehicle work ! Service was ready for my vehicle at the appointment time and work was done in a timely matter. Use this dealership for all my Ford vehicle work ! More