ABC Nissan

For Mr.Ortiz He was so helpful an very polite answered all of my questions. I left happy and content with the decisions that I made from the house of Mr Ortiz he w He was so helpful an very polite answered all of my questions. I left happy and content with the decisions that I made from the house of Mr Ortiz he was great at not making me feeling cheated or overcharged.. plz give this man a rise. More

Dealer Review As a first-time car buyer, I had a pretty good experience purchasing my new Super Black Nissan Altima 2.5S. I heard about ABC from a radio ad and deci As a first-time car buyer, I had a pretty good experience purchasing my new Super Black Nissan Altima 2.5S. I heard about ABC from a radio ad and decided to check it out. I received great customer service from Diamond and Joe. Joe was extremely respectful to my father over the phone and understood my dad had to know anything and everything about the deal I was getting. Paperwork was easy, they even let me leave my truck in the lot overnight. Great warranty, I really feel I got a good deal with it added into the final costs. My dad was happy with the final price so I'm extremely satisfied. Thanks ABC More

I was very impressed on the customer service level that I have received, especially from Chris Ortiz and Melissa Burns, both have gone above and beyond to make my experience worth the purchase. I thank you have received, especially from Chris Ortiz and Melissa Burns, both have gone above and beyond to make my experience worth the purchase. I thank you all. More

My sales associate was wonderful. She was not pushy and very down to earth. She even bought us pizza while we waited. I would like to have gotten a better price but that was my fault. I should have haggled very down to earth. She even bought us pizza while we waited. I would like to have gotten a better price but that was my fault. I should have haggled a bit but it was so late and I was very tired. I wish they could have thrown in some floor mats or repaired the dent for free, I would have felt better. I was not satisfied with the financial person I was assigned. I was told the paint protection for three years was included in the price. When I got home and looked over the paperwork I was actually charged over $500 for that. I was not happy with the fact the financial gentleman thought he needed to give me a credit lesson. All in all I loved our sales woman and will recommend her anytime. More

Came in looking at a used Hyundai Sante Fe, took too long for them to find it, and let me test drive. Test drove wonderfully. Negotiated on price, their math was padding the entire sale by about 12% of the p for them to find it, and let me test drive. Test drove wonderfully. Negotiated on price, their math was padding the entire sale by about 12% of the purchase price that wasn't on price breakdown and they refused to admit was even there. Walked away and continued to do the math at home, called back and worked out the deal like pulling teeth, asked if I could have my mechanic look at it, after they assured me it went through a 150 point inspection and everything was great, I pointed out the back driver's side brake light was out and they agreed to let me take it to a mechanic. Mechanic found all the engine mounts needed replacement, the steering rack and pinion was damaged, a power steering leak and oil leak was found, along with a bad CV joint, amounting to $3,000 in work. Dealership at first refused to admit there was a problem, then told me it was too much that's what they price was what it was (despite being over Kelly Blue Book for excellent shape), then finally told me they would instead sell me a pick up if I liked. Every step of the transaction was fraught with lies, deceit and half-truths. More

went there just looking, not interested in the Rogue I test drove. They showed me the Juke and after Test drives, I was hooked. haggled for several hours but Shannon stuck with me answering questions, ask test drove. They showed me the Juke and after Test drives, I was hooked. haggled for several hours but Shannon stuck with me answering questions, asking for help. Shout out to Shannon, travis and everyone else who helped. Ron More

I have not and continue to have a horrible experience with this dealership. From the minute I walked through their doors I should have turned around and walked out but foolishly I didn't. The sales unt with this dealership. From the minute I walked through their doors I should have turned around and walked out but foolishly I didn't. The sales until woman lied to my face multiple times, making promises she never followed through on. For instance she promised me that the dealership would cover removing some audio equipment from my trade in vehicle. She never bothered to actually have it done despite telling me it would be ready at 3 different times and having me come to pick it up each time. The last time she said she was taking to her manager about it and on that trip I spoke to said manager; she had never spoken to him. I was promised rebates I never got then given excuses after the fact why I couldn't have them. Strike 1. Moving on to finance. I was flat out told that my maintenance package covered certain items that I come to find out are not covered. I was told to my face that my brakes, tires and glass are covered; they are not. I get sales. I understand phrasing things in a way that makes them look appealing to the customer. But I was flat out lied to and that's unacceptable. IStrike 2. The service department. When I got my vehicle, which I should never have done, my tinting had numerous bubbles and my headlights don't turn off. I brought the car to them and was promised 90 minutes until I got there then it was told 4 hours. Ok fine, but that's when I found out that I don't get a loaner and it's not covered. When i picked up the car the tint is actually worse and they didn't even look at my headlights. Strike 3. 3 strikes and I'm done. This is hands down the most underhanded and unprofessional dealership I've ever had the displeasure to deal with and I wouldn't but from them again if my only other option is to walk everywhere. I don't think I can overstate my level of disgust with how slimy they are. More

My name in Ioan Chivari, and on January 13th,2014 walked into ABC Nissan dealership to ask for the price of Nissan Frontier.At that time we met ALAN PEREZ.He showed me and my wife some other cars too.He is into ABC Nissan dealership to ask for the price of Nissan Frontier.At that time we met ALAN PEREZ.He showed me and my wife some other cars too.He is a very professional guy, explained everything about each car and he had knowledge about different types of cars. I was very impressed with him.Very friendly person and very respectfull.We ended up buying a different car because my wife liked it , plus double the price.We traded in our car , and he was very honest and trustfull from the beginning what we can expect price wise.He worked with us on the discount, and we were very happy.We also appreciated that it didn't take too much time like in other dealerships.we recommend 100% ALAN PEREZ for being an excellent salesperson. More

My overall experience was great due to the informative and welcoming interaction with Chad Krastel. I purchased my 2013 Xterra on 12/31 and he made the process quick and efficient. He was very detailed an and welcoming interaction with Chad Krastel. I purchased my 2013 Xterra on 12/31 and he made the process quick and efficient. He was very detailed and knowledgeable on the truck's specs and options. I have since shared my buying experience with many others My follow up visit with the Service department and Phillip was rock solid. The added bug guard and fog lights were quickly installed and work great. Thanks, LS More

Tracy, was exceptional because we check out several vehicles to opt to buy but ended up being sold to meet our needs. She looked throughout the dealership and found a hidden car that was on display tha vehicles to opt to buy but ended up being sold to meet our needs. She looked throughout the dealership and found a hidden car that was on display that no one seem to know about for sale. She and Tony both worked hard to get the numbers down so we can afford the car. Without this great costumer service and team support through ABC Nissan we might have gone elsewhere. This happened to be our third car from ABC Nissan. More