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ABC Nissan
Phoenix, AZ
576 Reviews
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Showing 576 reviews
January 31, 2021
I just wanted everyone to know of the great experience I had with abc Nissan. I first emailed them telling them everything I needed to know along with the vehicle I wanted to purchase. Then Brett Tschannen had with abc Nissan. I first emailed them telling them everything I needed to know along with the vehicle I wanted to purchase. Then Brett Tschannen contacted me on email and phone we worked out all the details and there was no pressure. I'm the type of person that doesn't like to spend hours at a car dealership and Brett Tschannen had everything set up the day I picked up my new Nissan Titan I was only at the dealership for a grand total of only 1 hour that was from the test drive all the paperwork and me driving off the lot. Edgar his assistant took care of me and the finace team was amazing. Its hard to write everything down that I would like to say but I will be back to buy my next vehicle from them used or new and will always recommend them. Keep up the great work abc Nissan and everyone out there give them a shoot you won't be disappointed. Sincerely, Jacob Gordon More
by Jacob Gordon
Employees Worked With
Brett Tschannen
January 20, 2021
We worked with Joseph and it was really bad experience for us! One of the worse car dealership I been so far! We made a deal over the phone with Joseph for out the door price. We came to ABC Nissan to for us! One of the worse car dealership I been so far! We made a deal over the phone with Joseph for out the door price. We came to ABC Nissan to test the car and close the deal! There were some issues with the car that we wanted to be fixed (missing sun visor clip and carpet clip) and he said it's not a problem. When we sit down with him, he gave us 4k over the price we agreed on the phone!! After 40 min they give us the price that we agreed on the phone and he wrote down that sun visor clip and carpet clip will be fixed and signed it, but they don't have parts now and he will call us when they arrived. In the finances, we had a really rude person. He was taking bad about the customers. Like every finances guy, he was "nice to sell warranty" and when we refuse it, he was not nice any more. It's funny that he can give you lower rate only if you take his warranty!! And in the end... AGAIN the price we agreed on was different then price on paper that we need to sign!! BE CAREFUL WHEN YOU SIGN THE LAST PAPER WITH PRICE OF THE CAR!!! It's 4 weeks that we bought the car. We never get a call from Joseph for our missing parts. so we texted him and call him but, no answer. This is my experience with this dealership and I know that ever person got different one... so just be careful! There is no point to send a email to GM, because he is not responding! More
by tsantek
Employees Worked With
Jopseph
January 05, 2021
Did not address my issues addressed in my mulltiple emails. Did not address the problems associated with the two vehicles purchased from them.. still waiting on a response emails. Did not address the problems associated with the two vehicles purchased from them.. still waiting on a response More
by grneyesnphx
Employees Worked With
Adam Marazzo
December 01, 2020
With all the high pressure salesmen out there, what a pleasant surprise to meet Joseph at ABC Nissan. He was friendly, knowledgeable and professional. He was genuinely concerned in finding us the best ve pleasant surprise to meet Joseph at ABC Nissan. He was friendly, knowledgeable and professional. He was genuinely concerned in finding us the best vehicle in our price point. He spent many hours with us looking for the right car. I would highly recommend him to anyone needing his services, for new or used cars. Thanks Joseph Jaehnig and the Team at ABC Nissan. We will be back again soon! More
by Kent
Employees Worked With
Joseph Jaehnig
November 30, 2020
Okay, I really was not looking forward to shopping for a new car. I visited at least 3 dealers before I walked into ABC Nissan. Thank God I did! Joe J was amazing! He took the time to really explain the sub new car. I visited at least 3 dealers before I walked into ABC Nissan. Thank God I did! Joe J was amazing! He took the time to really explain the subtle nuances of each make and model. Joe Jaehnig was the most honest salesman we had talked with!! More
by Julio
Employees Worked With
Joe Jaehnig
November 25, 2020
Joseph went above and beyond to sell us a car, such an easy experience, would definitely recommend anyone to this dealership. Very honest and straightforward easy experience, would definitely recommend anyone to this dealership. Very honest and straightforward More
by Joejoemaster
Employees Worked With
Joseph Jaehnig
September 21, 2020
Worst buying experience I’ve had and I’ve purchased three or four trucks from this dealership. But my viper alarm has never been an issue to transfer before to the new vehicle but now it is. Once the commis or four trucks from this dealership. But my viper alarm has never been an issue to transfer before to the new vehicle but now it is. Once the commission check cleared Brett Tschannen tossed me off like a dirty dish rag. Tried to talk to Adam same results dirty dish rag, one day Brett made me feel like I wasn’t even a customer (On to the next victim I guess) More
by agsly014
Employees Worked With
Adam Marazzo
September 09, 2020
Best car purchase I have ever had. I hate car shopping and they changed my mind. It was streamlined and smooth. No hard sell. Really listened to my requests. and they changed my mind. It was streamlined and smooth. No hard sell. Really listened to my requests. More
by Brenda S
Employees Worked With
Pedro Lozano
August 13, 2020
These guys are liars. Avoid these guys like the plague. I recently finished the lease on my Nissan, and went into this dealership to buy the car. The quote was several thou Avoid these guys like the plague. I recently finished the lease on my Nissan, and went into this dealership to buy the car. The quote was several thousand above the residual value of the car, so I went through the quote item by item. They had added a $499 "disposition fee" that was apparently from Nissan and automatically charged to anyone buying their car, and a $499 "doc fee" that went to the state of Arizona. Something didn't seem right. I went back and forth with them, and they said there was nothing they could do about the extra fees. So I left, called another Nissan dealership to confirm, and the salesperson started laughing and confirmed that a) I had already paid the "disposition fee" when I had originally leased the car and b) that there was no $499 doc fee from the state. The guys at ABC Nissan flat out lied, and padded the quote with an extra $1,000. Luckily there was another Nissan dealership in town that was honest. Find another Nissan dealership. The salesman at this one are dishonest and will say / do whatever they can to take an extra buck from you. More
by nickw30
Employees Worked With
Adam Marazzo
June 25, 2020
Muy mala experiencia y muy decepcionada salí de deler..no lo recomiendo a nadie,mentiras y engaños nada mas.No saben trabajar en el área de ventas.. lo recomiendo a nadie,mentiras y engaños nada mas.No saben trabajar en el área de ventas.. More
by Viky
Employees Worked With
Adam Marazzo
