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ABC Nissan

Phoenix, AZ

2.3
577 Reviews

1300 East Camelback Road

Phoenix, AZ

85014

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Showing 577 reviews

September 26, 2023

Dishonest dealership! Made all kinds of promises when I bought the vehicle that never happened. Forced me to buy the Zatek protection on a car that the paint was already f More

by Azrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Nguyen
September 23, 2023

No compren en este dealer es lo más fraudulento que puede haber. Fui estafado porque no hablo Inglés. Abusan de los hispanos.e obligaron a pagar una aseguranza de $5000.00 y la aseguranza solo cubre autos d More

by Omar Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony A. LaBarbera Sr., Betty Gonzalez, Travis Spencer, Kevin Nguyen, Darwin Sosa, Joel Ortiz, Ty Mitchell
Sep 25, 2023 -

ABC Nissan responded

Estamos un poco confundidos con estos comentarios, pero queremos hablar con usted directamente para abordar sus inquietudes. Comuníquese con Lorenzo Ramos, Gerente de Finanzas, al 602-264-2332 lo antes posible.

August 29, 2023

Worst experience ever! Brought my car in for a tire light that was on. Was told I needed a new tire because of a nail, had them replace it just to find out months later whe More

by cadydufresne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony A. LaBarbera Sr.
Aug 31, 2023 -

ABC Nissan responded

We're a bit confused with this feedback and want to gather more details of this interaction with the other dealer as well as corroborate your service visit on our end. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience.

Aug 31, 2023 -

cadydufresne11 responded

Your service manager is who I spoke with as stated in my review by name. I spoke with him 3 separate times on the phone in addition to him speaking with the manager at the Nissan dealership that my car was at that found the issue directly related to the service your service center provided. In fact he said he had the director of ABC Nissan in the room with him but neglected to give a name of said director nor did the “director” say a single word on the call. I am a travel nurse, I bought my Nissan rogue at a Nissan dealership before I began travelling for COVID because I wanted something reliable and large enough to fit my belongings in it. I have only taken it to Nissan dealerships since to make sure I am getting the best and correct services done in a timely manner so I have a reliable mode of transportation and so I have a log of what has been done or not done. I have been to 7 states now and the only one that has been an issue has been yours. Never in a million years did I think bringing it to a dealership that specializes in that specific car would in turn cost me $390 just to look for any damage that their mistake did. It’s so disgusting how you operate over there and based on other peoples reviews they feel the same.

August 10, 2023

Liars and thieves. Proved that with Attorney General’s Office. Never buy again from this company. Thank goodness for The Attorney General’s Office for helping us from t More

by karenalley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No sure
July 29, 2023

ABC Nissan is the best dealership in the country! I’ve been there customer since 2017 and I have only ever had them service the vehicles I’ve purchased from them. The customer service in the service More

by johnmartinsen2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Aug 01, 2023 -

ABC Nissan responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 29, 2023

Eugene was excellent. He was the salesman who helped me purchase my vehicle. Very helpful and if he didnt know the answer, he went and found out for me. Im very happy with More

by Jessica Salazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betty Gonzalez, Travis Spencer, Kevin Nguyen, Darwin Sosa, Joel Ortiz, Ty Mitchell
Aug 01, 2023 -

ABC Nissan responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 18, 2023

ABC Nissan was disappointing, but quite laughable. Tried charging me 17.9% with a 662 credit score. ABC Nissan are the Alphabets of Dealerships. They were Super nice, until I told them No, then th More

by ABCDisgusted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar and whomever came to help him because Cesar didn't know how to make a sale or enter data into his computer.
Jul 25, 2023 -

ABC Nissan responded

Unfortunately the bank accepting the loan determines the ultimate rate for the customer based on their credit history. We’d be happy to speak with you to answer any questions but unfortunately cannot identify you by that screen name. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this further.

May 16, 2023

Don't buy a used car from these people. You will get screwed. They fix the car so it doesn't have issues until you drive off of the lot More

by rdbchamp
Recommend Dealer
No
Employees Worked With
Charles
May 19, 2023 -

ABC Nissan responded

Our vehicles under an extensive safety inspection prior to sale so we are concerned hearing this feedback. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this further.

November 02, 2022

Horrible place to buy a car. So I bought a 2020 camaro and they rang the bell and said I was approved and congrats. 1 week later they come back and tell me I need to put 1000 mor More

by pepper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Ortiz
June 19, 2022

Austin made the experience a breeze. He answered all of our questions, made sure we understood the process and even followed up with me to check in. Everyone here from the sales to finan More

by HannahC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Weber
Jun 20, 2022 -

ABC Nissan responded

Thank you for the positive review, we hope you enjoy your vehicle.

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