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AAA Auto Buying Service

Charlotte, NC

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725 Reviews

6600 AAA Drive

Charlotte, NC

28212

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725 Reviews of AAA Auto Buying Service

July 31, 2018

Best Car Buying Experience Ever! This car buying experience could not have been any better. All I did was tell Nelson the car I wanted. Within a day, he had the car desired and priced More

by Car Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Sep 07, 2018 -

AAA Auto Buying Service responded

Thank you for this great review of your hassle-free experience with Nelson and our AAA Auto Buying team! We are happy to hear how easy this process was for you, and that we provided service exceeding your expectations. We hope that you are enjoying your new vehicle purchase - please let us know if there is ever anything we can do for you in the future!

July 27, 2018

Wonderful experience. It could not be a better experience. I had my new car within a week and it came exactly as I chose. I am very pleased with the whole experience. More

by AnneB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom, Greg Pence, Greg Pence, Nelson Baucom
Sep 07, 2018 -

AAA Auto Buying Service responded

Anne, we are thrilled that you had such a wonderful experience with our team at AAA Auto Buying. It's great to hear that we provided you with the car you wanted in only a week. Please let us know if there is ever anything we can help you with in the future!

July 26, 2018

Purchased my third Prius I purchased my first Prius from AAA and was so impressed by the ease and service I received that I said I’d never again buy from a dealership, only AA More

by Lena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hogan
Sep 07, 2018 -

AAA Auto Buying Service responded

Hi Lena, thank you for your great review of AAA Auto Buying! We are so glad that Mike was able to help you find the car you wanted, and that the process was convenient and stress-free. We hope that you are enjoying your Prius - please let us know if there is ever anything else we can help you with!

July 17, 2018

Never had a car deal so easy. I bought my "new", used Subaru Outback over the phone and traded in my Honda. I knew this particular Outback since my neighbor had traded it to AAA A More

by Outback owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al ? (man who delivered car)...very courteous and helpful., Nelson Baucom
Jul 24, 2018 -

AAA Auto Buying Service responded

Thank you for your review of our AAA Auto Buying Service! It is so great to hear how Nelson and Al were able to provide such a hassle-free car buying experience for you in finding and delivering the exact car you wanted. We hope you enjoy your Subaru Outback! Please let us know if there’s ever anything we can do for you in the future.

July 09, 2018

Great experience! Will come here first from now on. This was one of the best buying experiences i've had. I told AAA what vehicle i was looking for and with which features and they found exactly what i More

by Vanman1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pence, Stephanie Jolly
Jul 11, 2018 -

AAA Auto Buying Service responded

Thank you so much for your review of Stephanie, Greg and our AAA Auto Buying service! We enjoy hearing about the ease of your experience as we traded in your old vehicle and found the new car you desired, and also that our team provided you with such wonderful service. Please let us know if there is ever anything we can do for you in the future!

July 08, 2018

Liked this deal! Stephanie helped me buy this vehicle. She was prompt, courteous and helped me make an informed decision. Greg helped me seal the deal. I thank bot More

by Anoop Verma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pence, Stephanie Jolly
Jul 11, 2018 -

AAA Auto Buying Service responded

Thank you for letting us know about your positive experience with AAA Auto Buying! It is great to hear how Stephanie and Greg provided such wonderful service to you in helping you find and make a decision on your vehicle. Please let us know if there is every anything we can help you with in the future!

July 05, 2018

Seamless transaction Great experience thanks to Nelson Baucom. Purchased a vehicle sight unseen and delivered to my doorstep. Truly the easiest buying experience I have More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Jul 11, 2018 -

AAA Auto Buying Service responded

Tom, we appreciate your great review of AAA Auto Buying! We are so glad that Nelson provided you with an easy, seamless car buying experience from the start to the finished delivery at your door. Please let us know if there is ever any way we can assist you in the future!

July 02, 2018

Awesome experience! Friendly, personalized service. I got exactly what my was on my daughters wish list and never had to haggle with a car dealer. Joy! This is the way More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pence, Mike Hogan
Jul 11, 2018 -

AAA Auto Buying Service responded

Anna, thank you for your great review of AAA Auto Buying! We are so happy that our Mike, Greg and our team were able to provide you with a stress-free experience in helping you get the exact car your daughter wanted. We strive to give our customers peace of mind and it looks like that is exactly what our team delivered. Please let us know if we can ever help you in the future!

June 30, 2018

Very good exerience Mike Hogan was very patient with everything that went on with the old car. The old car was totaled and the insurance company were kind of dragging th More

by RIBIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hogan
Jul 11, 2018 -

AAA Auto Buying Service responded

Thank you for your review of Mike and your experience with AAA Auto Buying! We are glad to hear we could provide you with great service and patience in the process of finding your new vehicle. Please let us know if there is ever anything else we can do for you!

June 25, 2018

Happy with AAA buying service I bought my first Subaru 13 years ago through Nelson Baucom with AAA in NC, after I had a bad experience with the condescending dealership in Roanoke, More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, who drove the new car to Roanoke, Nelson Baucom
Jun 29, 2018 -

AAA Auto Buying Service responded

Karen, thank you for your fantastic review of Nelson, Al and AAA Auto Buying! We are thrilled to hear of your experience showing how our team has gone above and beyond to provide exceptional service to our customers. We appreciate your positive feedback and hope you are enjoying your new vehicle. Please let us know if there is ever anything else we can help you with in the future!

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