A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 994 reviews
We were lied to, pushed aside, phone calls ignored. We waited 13 days to receive our car that was susposto be ready for pick up after 3 days. We lost time from work and kids lost time from school. They wo waited 13 days to receive our car that was susposto be ready for pick up after 3 days. We lost time from work and kids lost time from school. They would not give us a rental car. We contacted BBB to only find out we were #68 complaint. The Google reviews are fake. Made by the company which was why we went in the first place. They should be shut down! More
Please do not make the same mistake we did...STAY AWAY!!! The couple thousand you (may) save on a car will get eaten up (and then some) in all the repairs you will need to make to whatever vehicle you buy f The couple thousand you (may) save on a car will get eaten up (and then some) in all the repairs you will need to make to whatever vehicle you buy from them. Yep, SUPER friendly (they want your money) and good prices (you will make up the "savings" in repair costs)...don't do it...save yourself the time and aggravation! More
I purchesed a ford 350 from the dealer. Aftter I purchesed a ford 350 from the dealer. Aftter puting 5000.00 k deposit they told me i was proof and i could go and pick up my car. I purchesed a ford 350 from the dealer. Aftter puting 5000.00 k deposit they told me i was proof and i could go and pick up my car. I went got my truck regestered it and drove it for a month, one morning woke up to go to work, my truck wasnt there.the dealer took my truck without notifying me. I had to find that out from police department.when i called the dealer and ask them why they took my truck,theytreat me that i wont see my money ever.neither the truck.so i file the complan to attorney general and the commisioner at motor vehicle, that after noon the dealer called and said we made a mistake youcould comeand gey the truck. After what they put me tru and the language they used i will never give them any business and they could keep their stupid truck. So be smart and never ever go to that place, because they rub you. More
Please pay attention to the reviews posted on this website. These are honest reviews and should not be confused with the reviews posted on Yellow Pages.com. The multiple 5 star ratings on YP.com hav website. These are honest reviews and should not be confused with the reviews posted on Yellow Pages.com. The multiple 5 star ratings on YP.com have been obviously posted by either the dealer or associates of the dealership. Take note of all of the dates the reviews were posted on that website. Avoid A Better Way Wholesalers. I purchased a 2004 GMC Yukon from A Better Way and regretted it. All was OK for a couple of months until several things went wrong real quick. Transmission wouldn't come out of 4th gear (automatic), 4 wheel drive would not work intermittently, ABS braking would engage on dry pavement on a regular basis. I was aware I hadn't purchased an extended warranty and had very little recourse, and by reading some of the prior reviews it would not have made a difference. I brought the truck into a Chevy dealer for them to find a fuel leak which I couldn't locate and to check my other concerns. One hour later I received a call from the Chevy dealer informing me of bad news. "Get rid of this truck", I was told. They told me the vehicle originated from either an extremely salty region, or had sat in salt water for an extended period. Suggested I do not drive the vehicle as the brake lines, fuel lines, brake calipers, and brake rotors all needed to be replaced immediately as they were seriosly deteriorated. Also needed the ABS brake sensors cleaned, tranny cooler leaking, not sure what the 4WD problem was, didn't get that far. Repair costs were $7K. Now, I would assume A Better Way would at least make sure the vehicle was safe to drive prior to sale, but apparently not. Longer story short, I owed $12K on the loan, traded it in for $8K. I was forced to drain my savings account to pay off the remaining $4K of the loan thus putting me in a poor financial position. Just saying, learn from reading these reviews. More
Bought a car from them and it took 2 months to finally get it from service department. Within a week it had to go back for the same problem they "fixed" in the beginning. This repeated several times bef get it from service department. Within a week it had to go back for the same problem they "fixed" in the beginning. This repeated several times before they finally got it right. The first 6 months i owned the car i had it for a month tops and they refused to return it or give me a car to drive because they changed my warranty when i resigned paperwork and did not tell me. They gave every excuse as to why they couldn't figure it out and would keep telling me to call back it should be ready soon. Because it took so long to get the car I had to resign all the paperwork including the warranty from them. Had to bring it back after the 60 day warranty expired and found out that the new warranty that i had signed was different from the one i had originally bought. It covered electronic equipment and that was all. Lied about putting new parts and working on the car. They told me they had put a new part in the car and just recently took it to a factory dealership and they told me it wasn't even the right part for the car. Car was previously in an accident but was told it was not. Found out later that most of the cars they get are auctions with problems and bad titles which is why they did away with giving car fax reports. Would highly recommend going to a real dealership. Good prices but quality of cars and service and staff are not. More
Think twice before you buy from this place. Bought car and the same day a oil light came up. The car swallowed full 3 quarts of oil. Would never believe they sell car with no oil. But that was just the and the same day a oil light came up. The car swallowed full 3 quarts of oil. Would never believe they sell car with no oil. But that was just the beginning. Only in two months the car was falling apart. One problem after another. They did everything possible to weasel out of warranty job. And as a woman, who understand a lot of thing but cars, I can guarantee you these people care only for your money, and in no way for building solid customer base. If you want to save yourself money and lot of headache, go to reputable dealer who sells certified used cars and in no way to this Better Way Auto Dump. Your car will fall apart before you get home! More
Just don't go there. The prices are good but the quality of the vehicle are bad. the costumer services is even worst. That guy Jonny he thinks he know everything and he is a freaking lier. of the vehicle are bad. the costumer services is even worst. That guy Jonny he thinks he know everything and he is a freaking lier. More
DO NOT BUY FROM THIS SCAM ARTIST DEALERSHIP!...I can not even believe the state of ct allows them to stay in buisness. I have had to bring this car to the shop every month since i got it not to mention they even believe the state of ct allows them to stay in buisness. I have had to bring this car to the shop every month since i got it not to mention they did nothing to clean it when i bought it. The last time I went they stole my gps and broke my trunk... but denied it all. they take weeks just to fix your car and dont do it right and do not care...STAY AWAY FROM THIS PLACE IT WILL BE THE BEST MOVE YOU EVER MAKE... More
Horrible customer service. I hate feeling like I am causing them some sort of injustice by buying a car from them. You would think that they would bend over backwards to ensure all the things are take causing them some sort of injustice by buying a car from them. You would think that they would bend over backwards to ensure all the things are taken care of before having some fly in from out of state to purchase a car. Instead I show up and not only is the car FILTHY but the trunk is full of water (the seal was bad) but some of the gauges didn't work AND between the time the photo's were taken and I arrived to purchase the car someone took the rear view mirror out of the vehicle. Then I was given a hard time because I wanted my $1,000.00 deposit back from them, since I was no longer going to purchase the car. The salesperson kept quoting that it was a non-refundable deposit and I told her the deposit was for the car pictured, not the car that I was currently looking at. After going round and round they finally agreed to pay back the deposit, however the accountants were gone so I have to go back the following morning to get the check. More
Sold me a used 2003 Infiniti G35 that has a salvaged rebuilt title that was not disclosed I took posession of the car while still registered to the previous consumer My registration was never submitte rebuilt title that was not disclosed I took posession of the car while still registered to the previous consumer My registration was never submitted to CT DMV within the 15 days I had posession of the car My car insurance was defrauded- I took out full coverage insurance for a car that was legally tied to the previous consumer with sikorski as the lien holder Credit inquiries were made fraudulently after I signed for a lender that was approved I was informed that I was being video recorded by Michael Bowe- there's no signs in plain sight warning of the dealership being recorded nor my rights of being recorded A sales associate flirted with me- when I complained of this being unwanted I was asked to leave The dealership made a false statement of reposessing the car to the Bridgeport Police Dept- misrepresented themselves a bank I defaulted on Initially refused to return my deposit of $1800 Made slanderous attacks against my character referrencing my credit history breaching my confidentiality as the BBB records are made public I was defrauded by this dealership- More