A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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They used my debit card without my permission. When I tried to rectify the situation, Michael used vile language with me and called me "stupid". He told me that it was my problem that I didn't read the b tried to rectify the situation, Michael used vile language with me and called me "stupid". He told me that it was my problem that I didn't read the backside of the contract. I wasn't there for the transaction. He used my card -- which was unsigned. He didn't ask for permission. He wouldn't let me speak to anyone else. I had to call Bank of America's Fraud Department. Awful, awful customer service at this car service place. Feel free to email me for details. Tracy_Grygiel@harvard.edu. More
I went to purchase a car. I was looking at a car for $6000. I was handed to a man who was 23 years old, had jeans on that were exposing his rear privates and spoke disrespectfully. He treated me like $6000. I was handed to a man who was 23 years old, had jeans on that were exposing his rear privates and spoke disrespectfully. He treated me like one of his street buddies, would not fasten his seat belt after four requests and a communication that fastening his belt would make me, the customer, more comfortable, while I was driving on the test drive. To boot ~ $ 800 conveyance fee on a $6000 car. Enough said, I will NEVER set foot back in this place again ~ More
This place is the absolute worst...do yourself a favor and stay away...lies about the cars and false promises...the place is a dump and very unprofessional and stay away...lies about the cars and false promises...the place is a dump and very unprofessional More
The office looks more like a welfare line than a car dealership, wear boots, seriously, for the mud on the lot. Half the stuff showing on line is already sold. They are all low end auction cars, and dealership, wear boots, seriously, for the mud on the lot. Half the stuff showing on line is already sold. They are all low end auction cars, and the salesman refused to let us test drive unless we committed to buy. Another salesman took his card back because we asked too many questions. Oh, and add $800 to the price for "dealer something", or false advertizing as I like to call it. More
After placing a call to this dealer and having a sales rep hang-up on me after asking a qustion about a BMW that was listed extremly cheap and being left on hold the second time, i decided to look up revi rep hang-up on me after asking a qustion about a BMW that was listed extremly cheap and being left on hold the second time, i decided to look up reviews for this dealer. I'm glad I did. I'll spend my money elsewhere. More
Firstly let me say that Sean was helpful and did everything he could. He even delivered the vehicle to my door from there to NJ. The after sales service has been nothing but a nightmare. \You pa everything he could. He even delivered the vehicle to my door from there to NJ. The after sales service has been nothing but a nightmare. \You pay for an amazing vehicle check. When I checked the vehicle upon receipt I found that the brake and oil level were low. Was it checked? You pay for registration of your vehicle. It is now two months later and I still have not received it. I am made false promises of a solution but this is not happening. It is a shame that Sean works so hard to be let down by his back office. Next time I will pay the perceived savings by buying from a reputable dealer nearby. More
What a horrible place to do buisness! I have been seeing their listings on mulitiple used car websites including craigslist. I came across a Chevy Silverado online and called this morning to see if the tru their listings on mulitiple used car websites including craigslist. I came across a Chevy Silverado online and called this morning to see if the truck was still available. I was told yes that it was. I took the 40 minute drive to the dealership. When I got there, I noticed the dealership had a small shady lot on the way to the main garage. Then when we got to the main building there was a line of people out the door, some not too happy. The man told us that Sean whom I had spoken with was on the main lot down the street. I found it interesting that we had to drive down there and look for a man we had never met. We arrive down at the lot that is in the parking lot of an abandoned office building with overgrown trees and weeds everywhere, a rusted trailer, and a ton of cars that do not look like they do on the internet ads. I hope you have 4 wheel drive because driving through the lot is as rough as off roading. When I finally found Sean, and asked him about the silverado, which was no where to be found on the lot, he said he would be right with me. 20 minutes later he finally arrived to say that he wasn t sure where the truck was. He said sometimes the vehicles get nicked or scratched on their way here and have to go to the body shop first. He said he was unable to locate the vehicle without going back to the main shop and didn t know if he would be able to because he was busy. I had the cash in hand and am very glad the truck was missing because coming home and reading all of these reviews makes me feel like it was a great thing they couldnt find it. I just couldnt believe that Sean wouldn t even call the main office to find it. He said you look disappointed I certainly was but not anymore! The truck was most likely sold and they said it wasn t just to get me down there because he tried to get me to look at other trucks but after the exerience and the appearance of the place, I was so turned off. Good luck but I would definetly not buy a car from here. The salesmen/women look like they just woke up and are not professional at all. More
What a waste of a plane ticket! We called every day for a week to make sure they still had the car in stock before we wasted our time/energy on this. Each time we spoke with a different person, non of who a week to make sure they still had the car in stock before we wasted our time/energy on this. Each time we spoke with a different person, non of whom had any idea what cars were in stock. Once they even told us the car was sold. When we got there it took them over an hour to locate the car for a test drive! After we decided to overlook some of the obvious flaws on the vehicle because of the price, they tacked on several hundred dollars in added fees and ended up refusing our bankers check since it was after bank hours! I never heard of a car dealership refusing money!!! There were so many other bizarre things that happened that it is hard to list them all. Just please believe all the postings on this site, it is obvious now that I should have looked up dealer before a wasted weekend. More
I found This dealership online I went to go look at some cars and was told by Lenin to give him a call Before I left my town so that he would be able to meet me and help me out. I called him before I left m cars and was told by Lenin to give him a call Before I left my town so that he would be able to meet me and help me out. I called him before I left my house and told them I would be there in about a half hour when I got to the lot he told me he would be there in about 10 minutes 30 minutes later and he was still not there. I called him again to confirm that he was still coming he sent me to voice mail three times, my boyfriend called him off his phone number and he picked up the phone and told him he would be there in five minutes. When he finally got there 20 minutes later he started helping out another couple, he kept telling me to give him five minutes and he would be able to help us out, an hour and a half later he was still with that customer. We ended up calling the dealership and asked for another salesman and were denied, the rude xxxx had the nerve to tell us to be patient! Smh! We told him we were leaving and not doing business and he said ok and hung up!! We left, I decides to call them back and tell them to shred my information, I spoke with Sean this time. He was so much nicer and understanding, he told me not to let one unprofessional salesman (his words) ruin my experience. I made an appt with him for the next day. On the way home I was researching the car I wanted, I ended up googling some reviews on the dealership and came across this forum. My jaw hit the floor! I am so happy that I found this site, after reading All of these reviews I WILL NOT be doing business with them. I'm just sorry that everyone here had to go through all those horrible experiences for me not to. I hope you all can work this out since I know how frustrating it can be (and I didn't even deal with them like that). Good luck to you all! More