A Better Way Wholesale Autos

Purchased this car last year and have had nothing but problems with it. From having a flat tire, a spare tire that had a nail already in it, to my car constantly giving an overheating error but not overh problems with it. From having a flat tire, a spare tire that had a nail already in it, to my car constantly giving an overheating error but not overheating! A better way has had my car for the majority of 2021 and have NOT fixed my car. I brought my car to them on January 21 2021 due to my car overheating and the driver side not having heat. All they did was drain and put new fluids in and fix the heater box. I received my car back on February 19 2021, not even 24 hours after having my car back it began to give the error for overheating I immediately called them and told them and all Tanya stated was that they did all they could. I took my vehicle to the Ford dealership who were able to fix one issue but found multiple other issues which continued to cause my car to overheat. They stated multiple different hoses and etc were broken and needed to be replaced, and even if we did fix those issues the car engine would begin to fail within a couple of months. when I stated this to a better way Tanya and a tech rudely stated that "ford cannot determine whether or not an engine can fail". I returned my car back to A Better Way on March 2nd and was told they would make sure my car is a priority and fixed immediately. I called in multiple times because they do not reach out to customers to provide updates only to be given false information. My last conversation with them on 03/16/2021 ended up being a lie, I was told that my car was taken apart for the warranty company to inspect and the warranty company never came so they had to put it back together. I immediately reached out to the warranty company who stated A Better Way never reached out to them. I called A Better Way back only to receive an excuse that they were super busy and had no techs to take my vehicle apart and it would not be taken apart until the following week. I should add in that when I called on 03/09/2021 they stated my car was being brought into the dock to the broken piece apart. When I stated how unacceptable this was all the associate kept repeating was "like I said we're very busy". Absolutely no sympathy for the customer. I'm currently $2,000 in debt for rentals because of them and the reimbursement policy from the extended warranty A Better Way provided claimed they will only reimburse me for one day. They have zero care for their customers. The majority of their vehicles should be considered lemons! More

Avoid this place at all cost. They are sharks and liars. They sold me a car that was involved in an accident. It was in the left side rear and had some structural damage. The car is in good state despite th They sold me a car that was involved in an accident. It was in the left side rear and had some structural damage. The car is in good state despite the repairs, looks and drives great and all. But the fact that they lied in my face and gave me a fake carfax that only stated it was in a small bumper accident, was dishonest enough for me to be pissed. Do not accept any carfax in paper. They pulled that trick off their sleeve. In addition, the sales guy also forged my initials for a supposedly security theft feature on the paper work and went forward with it when all it is, is the vin# engraved in the windows of the car. I never requested that, nor agreed to it. If I ever run into that sales guy again, it sure won't be a pretty picture. Avoid it and don't trust them. The service is crap and you will spend the whole day there. They buy car's involved in accidents and flip them for profit. More

Like they say when the price is too good to be true most likely is be very knowledgeable about cars before you purchase you will find hidden damage and then it’s a nightmare trying to get it fixed with the likely is be very knowledgeable about cars before you purchase you will find hidden damage and then it’s a nightmare trying to get it fixed with the service department the money you think you end up saving the end of spending on rental car and waiting for the car to get fixed More

I put it under 5 START because NO ONE EVER looks at 1 STAR: I bought a 2017 Subaru Forester Premium VIN TAG: JF2SJAGC4HH453127 I was told by Dan Regan and the man who does all paperwork when you buy i STAR: I bought a 2017 Subaru Forester Premium VIN TAG: JF2SJAGC4HH453127 I was told by Dan Regan and the man who does all paperwork when you buy it and both said NO ACCIDENTS but I’ll let you Decide‼️ The Original Owner Wheels.COM told me it was in 2 Accidents 1 front left and 2nd Driver Side Rear T-Bone Accident and some how CARFAX Didn’t list it but paint didn’t look factory under the hood plus Rust and Corrosion was under the hood and lots of parts except for half the parts that were replaced due to the accident. This dealership lies, before you buy take it to a body shop and also a mechanic you trust and get them both to look at it before you buy don’t be like the ones that Like me bought it and are now suffering. More

RUUUUUNNNNNN!!!! Bought a car in November 2019. when we asked for a car fax on the car, they pulled up a bogus one! the car fax stated it was a US car but in fact the car was a Canadian car!!!! Picked it u asked for a car fax on the car, they pulled up a bogus one! the car fax stated it was a US car but in fact the car was a Canadian car!!!! Picked it up on Thanksgiving day, on the way home, I break down on the side of the highway for over an hour!!(with my two small kids). TJ(manager) told me he would call me in the morning!!! I never got a call. I had to go down to the dealership to get a hold of him! I got my car back in a week. The day after I picked up the car, the check engine light was one. I brought the car back to get fixed. 3 WEEKS LATER, I got my car back still with all the same problems and the light came on that evening AGAIN! fast forward to current, last month I put over $4500 into it because they never fixed it. The car went back into the shop this past week and guess what?? the rear sub frame was so rotted out!!! it was unsafe to drive to the point that the dodge dealer wouldn't let me leave with it!! IMAGINE THAT!!!!! I ended up traded the car in for a brand new car at a EXCELLENT dealership! BETTER WAY AUTO KNOWINGLY SOLD ME A UNSAFE CAR TO PUT MY CHILDREN IN!!! DONT LET THESE PEOPLE KEEP GETTING AWAY WITH THIS!!!! More

terrible !!!!!! place is beyond unprofessional and they will give you the run around on everything !!! make sure you know the car is all the way fixed before you put place is beyond unprofessional and they will give you the run around on everything !!! make sure you know the car is all the way fixed before you put down your deposit its been more than a month since i put a deposit and cannot get it back !!!!!!! terrible place no one go here ! More

Very poor service took my vehicle in for service been having same issue since the day of purchase in December. To this date no repair for problem several misdiagnoses. I took my car in over 45 days ago having same issue since the day of purchase in December. To this date no repair for problem several misdiagnoses. I took my car in over 45 days ago diagnosed three days after bring to the service center. They held my car for 8 days and no repair. 45 days later they still waiting on the part. Called TJ manager no return call warranty representative no support. More

I was very pleased with our sales rep Lya Hoyt at A Better Way Wholesalers. Lya was professional, courteous and knowledgable. Made the purchasing process much easier. Better Way Wholesalers. Lya was professional, courteous and knowledgable. Made the purchasing process much easier. More

TERRIBLE. They sell you cars with issues and continue to take your money doing sub par service jobs. I’ve had my car a year and been back at service 7 times, each time something else wrong. I bring it to an take your money doing sub par service jobs. I’ve had my car a year and been back at service 7 times, each time something else wrong. I bring it to an actual dealer, and they find something wrong with what the service felt did here. When you call, they yell at you on the phone if you question their work. Just terrible. Do you self a favor and find an actually business that cares. More