
A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Great deal I got a great deal for my car. There were very few miles, the car was in great shape, and for a fair price. Both the salesman, Kent Kuzmech, and the D I got a great deal for my car. There were very few miles, the car was in great shape, and for a fair price. Both the salesman, Kent Kuzmech, and the Director of Finance, John, went above and beyond for me. They were very informative & made me feel comfortable. I am very happy with my car. :) More
Professional, patient, honest and non stressful My Salesman was Fred and he made the whole experience very comfortable. I felt he was honest in the cars he showed me and wasn't just interested in m My Salesman was Fred and he made the whole experience very comfortable. I felt he was honest in the cars he showed me and wasn't just interested in making a sale. He even steered me away from a few cars that he knew I wouldn't be pleased with and that may have caused me issues down the road. He even went above and beyond by contacting my insurance company to be sure they had sent over the correct documents. He was very patient with me. I would definitely recommend him to anyone as well as the dealership. He has even answered all my questions I had post sale. More
Worst car buying experience in my life First of all, this place charges almost $700 in dealer conveyance fees. So they are making a $700 profit on you right off of the bat.... Saw the car l First of all, this place charges almost $700 in dealer conveyance fees. So they are making a $700 profit on you right off of the bat.... Saw the car listed on the internet and went to look at it. During the test drive I noticed three things (car had a vibration at speed, left turn signal never turned off and the steering wheel was offset about 15 to 20 degrees. . I was told they were 'Safety' issues and would be fixed. I was in a bit of a rush and stupidly agreed to buy the care and put down a deposit without doing a more thorough check.. This was on a Friday before noon. I was told that the care might be ready Saturday evening. I got a call late Saturday saying they found an issue and that they needed to get a dealer part and it would not get it until Monday. Monday they said the part did not come in. Tuesday they said the part did not come in until late. Wednesday, the salesman was off and I could not get an update. Thursday morning I was told the car is all set. I went to pick it up at 3pm and found out that one of the issues (turn signal) came back and a mechanic had to look at it. 40 minutes later, it was fixed and I asked to retest drive the car. The turn signal issue returned along with one of the steering wheel offset having not been fixed. I tried to get the car up to highway speed on a straight section of side road, and the vibration seemed to be gone. Back to the mechanic again. At 5:30 I finally got the car. All the time I was waiting I was sitting next to other customers who related their bad stories about getting cars with problems. My personal mechanic would have had everything done in one day. When I took the car on the highway I noticed a vibration above 60 mph. Heard a noticeable 'Clunk' when returning the wheel to normal from a hard right turn. Got home and noticed that there is no emergency flasher switch. The mirror adjustment only works in and out not up and down. Power door lock on passenger side does not work and the drivers side works, but as soon as you lock it, it automatically unlocks when you let go of the switch Looked in the trunk and found there was a hole drilled into the bottom of the trunk (along with a colony of ants). Brought car to my mechanic. Vibration is due to both rear tires being out of round. The serpentine belt is dried and cracked, it needs an alignment to rest the steering position and an new emergency flasher switch.. $500 to $600 just for that. Waiting for the estimate on the power windows and door lock issues. Those may be issues addressed at a later date. Bottom line. Before you put a deposit down on any car insist you own mechanic take a look. Odds are there is going to be close to $1000 or more in repairs needed either immediately or very shortly after purchase. I will note that the finance and registration guys Scott and Jim were very nice and professional, but dealing with them were the only two good moments of the entire experience. More
Wholesale discount, wholesale issues Abw sells car for well below book value which is why myself and others go there. They have a good selection, much larger than most others. The price i Abw sells car for well below book value which is why myself and others go there. They have a good selection, much larger than most others. The price is non-negotiable and the car will only be repaired if it was at risk of blowing up. My car has a decent sized crack in the rear bumper which they refused to fix because it is "cosmetic." Our salesman was Eric who was pleasant and kind. He didn't really pressure us. Alot of the other salespeople will respond to all of your questions with "listen, I sell over 400 cars a week" which would be annoying as xxxx. It's a bit busy but that's to be expected for the prices and volume. They gave me a dead key fob so the car wouldn't start since it was push button start at almost 10 p.m. Had to wait for the other key to be brought back by my wife. There's very little attention to detail but that's not too shocking. Finance will try to push gap insurance and an extended warranty on you. The older cars come with a thirty day warranty but my 08 was too new. Ha. I wouldn't suggest buying gap ins or the vin etching snuck into your contract for sure but Scott saved us over a thousand with a lower interest rate should we buy the warranty which we did even though the warranty was over $2,000(a pretty fair price). Bank approval took a couple of days and I was impatiently waiting. There were a lot of bad reviews but if you exercise just a little bit of caution, you can walk away with a pretty great deal. Give it a try, at least do that. They offer a $399 lifetime oil change option which was a pretty superb deal considering that they will use synthetic in my car. Overall, it was a fairly nice experience and a pretty good deal. More
Good Deal Buying wholesale from a better way was overall a good experience. The salesman and finance guy were both outstanding. Easy transaction from a consumer Buying wholesale from a better way was overall a good experience. The salesman and finance guy were both outstanding. Easy transaction from a consumers perspective. More
Pretty Good Mary did a great job in getting me approved at an affordable price. I must say they do go the extra mile. They try their hardest to help you get into Mary did a great job in getting me approved at an affordable price. I must say they do go the extra mile. They try their hardest to help you get into what you want to drive. More
awesome I have just purchased my 3rd vehicle from A Better Way. I have had great service. I will continue to come back. the sales people are great. I have just purchased my 3rd vehicle from A Better Way. I have had great service. I will continue to come back. the sales people are great. More
New "used" car purchased at great rate with a great service I traveled over 100 miles to go to A Better Way Wholesale Autos because of the selection and prices they had on their website. Miguel Luevano helped I traveled over 100 miles to go to A Better Way Wholesale Autos because of the selection and prices they had on their website. Miguel Luevano helped me and my children find not only a great car, but got us out of the lot same day driving it. The car is almost brand new and fits our family perfectly. I feel safe and my daughter is excited as this will be her car in a few months when she gets her license. I will definitely make the trip again when I need another car. More
Pretty good Everyone there was very nice and the guy that helped me pick out the right car was super friendly and honest! Overall good experience! I would definit Everyone there was very nice and the guy that helped me pick out the right car was super friendly and honest! Overall good experience! I would definitely consider it to a friend. More
A bit ambivalent/nervous Knew what I wanted but never expected to drive a car out of the lot on a late Father's Day Sunday afternoon. Did not feel like I was being pushed a Knew what I wanted but never expected to drive a car out of the lot on a late Father's Day Sunday afternoon. Did not feel like I was being pushed and my fears? Unfounded.. Concerns were met with patience, knowledge , quick wit and genuine need to make a decent sale; so I bought More