A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 995 reviews
Save your time and money, don’t go here. It’s such a hassle dealing with these people. hassle dealing with these people. More
Beware of this dealership...things to do before driving a car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the de car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the dealership warranty and will not take responsibility for basically selling you a lemon 4. Don't go here if you want constant problems and high blood pressure. More
Wasted a whole day filling out paper work and giving deposit only to be called an hour later to say car had been sold previous day! What xxxxing idiots! deposit only to be called an hour later to say car had been sold previous day! What xxxxing idiots! More
Why aren't this these guy's in jail ? make you wait 2+ hours and then rush you though the payment , HELLO BBB !!! V. BAD hours and then rush you though the payment , HELLO BBB !!! V. BAD More
Purchased a 2013 Mercedes S550 from Paul Ciocca. Overall not a bad experience, Paul seemed like a stand up hard working guy and kept me in the loop until pick up was ready. Only 2 stars because the car nee not a bad experience, Paul seemed like a stand up hard working guy and kept me in the loop until pick up was ready. Only 2 stars because the car needed new front brakes and rotors, which A Better Way installed however, they did not use OEM parts and instead used inferior parts which had no manufacturing markings on them. I know this because the brakes were vibrating and squealing from the day I took the car and since I was going to have my mechanic go through the car for me, I would let him inspect the brakes. After it was all said and done, turned out the ABW Wholesale Auto mechanic installed the brake pads incorrectly (arrows pointing wrong direction) and against the grain of the pads and also failed to lubricate all the parts leaving them bone dry, which resulted in the vibrations and loud screeching. The inferior metals used in manufacturing the rotors also resulted in center of rotors completely rusting orange within one week of ownership. Week two, replaced front rotors and pads with Mercedes Benz OEM parts, at my own expense, and problem resolved. Wasn't worth returning to complain, figured since they used cheap parts and installed them incorrectly, I wasn't going waste my time taking the chance that they would do the right thing and replace with OEM parts correctly. Other than that, car is great and Paul was honest and good to deal with. Had the repairs been performed professionally using OEM parts, this would have been a 4 star rating. Review with photos on Yelp. More
Most horrible & unprofessional dealership i have every dealt with ! They sold me a lemon car, that had a engine that didn’t work, no antifreeze in the car, back up camera doesn’t work and the engine had f dealt with ! They sold me a lemon car, that had a engine that didn’t work, no antifreeze in the car, back up camera doesn’t work and the engine had filthy oil in there. Bought it on a wednesday didn’t get it till the saturday of the next week. Car broke down TWICE that filling sunday and they had the car since! They hang up your phone call after having you on hold for minutes ! I made a horrible decision buying a car for the first time , from this place! Was definitely a lesson learned and i hope you all read this before going here. Horrible cars , horrible service, i am so disappointed, disgusted and frustrated with this place pls avoid all business with a better way autowhole sales! More
On February 23 of 2021, I purchased a 2013 Chrysler 200 from A Better Way for $12,000(MSRP $4,000-$6,000). Two days later, my Chrysler(which passed “A Better Way’s 12-Point Safety Inspection”) stalled out from A Better Way for $12,000(MSRP $4,000-$6,000). Two days later, my Chrysler(which passed “A Better Way’s 12-Point Safety Inspection”) stalled out in the left lane on the highway and I was nearly rear ended by a tractor trailer(transmission issues). I also discovered that the passenger seatbelt had been cleanly severed in half and sewn back together with a few pieces of thread in order to mask this incomprehensible safety issue. I also discovered that the A/C was blowing cold, blown fuses, faulty mirror switches, less-than adequate bumper fasteners, and other general half-assness of all sorts. A few of these issues have since been fixed by A Better Way, but most are still unrectified. Please don’t attempt to deny these accusations as I have enough documented evidence to obliterate any and all reasonable doubt. The utter lack of concern that A Better Way has for customer safety is terrifying. I needed a reliable car to get me to and from school…but what I got was an overpriced, debt-accumulating, rolling death-trap. A Better Way is the Walmart of car dealerships. Please don’t do it. More
Looking for a Car is sometime difficult, but thank god for the internet. I found several cars online that I liked and ABW. My girlfriend and I went to see two infinti cars, but when I arrived I was tol for the internet. I found several cars online that I liked and ABW. My girlfriend and I went to see two infinti cars, but when I arrived I was told that they sold. My one question why were they still listed on the website? I continued to look and I found a Nissan Juke and completed the online paperwork. I went down to ABW and was told that I can see the car because Dan is not in. To me that makes no sense I'm looking to buy a car. So now I was just Informed that the car I wanted is gone but its still listed on the website. I understand that mistakes happen sometimes there is miss communication, but I hate false advertising and my time being wasted. shop elsewhere More
HORRIBLE place. I bought one 2 weeks later transmission went now its been 3 weeks and still don't have the car back. Nothing but hassle. Every time I call get a different answer. Can not get a straight ans went now its been 3 weeks and still don't have the car back. Nothing but hassle. Every time I call get a different answer. Can not get a straight answer put of any of them. Will never go back to them again. Would rather pay a deductible then go through them again. More
the worst experience I ever had with a sales man.Paul Ciocca. I put a down payment on a car of nearly 2000.00. Than I had to get proof oF income so I could purchase the car and finance it. PAUL Lied to m Ciocca. I put a down payment on a car of nearly 2000.00. Than I had to get proof oF income so I could purchase the car and finance it. PAUL Lied to me and sold the car behind my back. Not even a phone call to see how I was making out with my paper work FIRST. I called him to tell him I got everything he needed and HE SOLD MY CAR WITHOUT MY PERMISSION. THE WORST SALES MAN I EVER HAD. I HOPE HE GETS FIRED OVER THIS. This was may second car I bought there and my LAST!!!!!! PAUL CIOCCA IS A LIRER. DO NOT BUY FROM THIS BACK STABBER. More