
A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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new car just got a used suv from the dealership, and overall, I had a good experience. it was slightly slow to get the car from the time I dropped the down pa just got a used suv from the dealership, and overall, I had a good experience. it was slightly slow to get the car from the time I dropped the down payment for some reasons, but overall, the experience was great. Eric W. was my sale rep, and he did a great job all through. I will definitely recommend to friends and family More
Great Prices and Great Staff We researched a vehicle we liked on their website and went in to see it. The car was in great condition, as advertised, and was an unbeatable price. A We researched a vehicle we liked on their website and went in to see it. The car was in great condition, as advertised, and was an unbeatable price. All of the sales staff was extremely helpful and Antonio who worked with us to buy the car was absolutely great. We will definitely consider them when we buy our next vehicle. More
sales review Amy was very knowledgeable regarding the makes and models of all cars. She is also well versed in dmv practices, car taxes and the financial aspect of Amy was very knowledgeable regarding the makes and models of all cars. She is also well versed in dmv practices, car taxes and the financial aspect of purchasing a vehicle. More
Super Easy! Dan made the experience for a first time buyer super easy! Very happy with everything! Both my girlfriend and I have purchased cars from this dealersh Dan made the experience for a first time buyer super easy! Very happy with everything! Both my girlfriend and I have purchased cars from this dealership and we're both pleased! More
Easy First Experience James Palmer was a great dealer! He was very helpful and made my first experience buying a car go very smooth. I would definitely go to him in the fut James Palmer was a great dealer! He was very helpful and made my first experience buying a car go very smooth. I would definitely go to him in the future and refer anyone I know who is interested in buying a car. More
First time ever purchasing from a dealer This is the first time I have ever purchased a vehicle from a place rather than a personal owner. And I've purchased 9 vehicles. It was almost painle This is the first time I have ever purchased a vehicle from a place rather than a personal owner. And I've purchased 9 vehicles. It was almost painless. If it weren't for our goofy insurance company we would've been outta there in record time. Junior did a nice job in honestly answering our questions and taking care of us. The car is a Mazda CX-9. Cleaned up nice and they gave me enough gas to get back to NJ where the gas is cheap. I even got floor mats out of the deal. Very pleased with the overall experience. Junior worked with our insurance company, who seemed a little lost, to make sure we could go home with the car and not have to travel back to pick it up. Thanks so much! More
Excellent working with Eric Wilson Just bought a used VW and everything was very professional and very smooth. Eric new his stuff and made it easy. Really friendly and knowledgeable. T Just bought a used VW and everything was very professional and very smooth. Eric new his stuff and made it easy. Really friendly and knowledgeable. Took a bit of time for the paperwork and processing because the place is very busy but worth the wait given the discounts offered. I would suggest going in during the week if possible unless the hustle and bustle doesn't bother you. I recommended this place to a friend a few months ago and he bought a vehicle and is very pleased with the purchase. A few scratches and dents on some of the cars but reflected in the much lower prices. Good value for the money! More
If anyone can get you in a car a betterway can when another dealer cant get you Financing on a car and you then go to a better way and they can get you in a car that is great service. JR and Eli we when another dealer cant get you Financing on a car and you then go to a better way and they can get you in a car that is great service. JR and Eli were very Perfectional and polite. they made us feel like we were part of the better way family. More
employe dealt with i had a good experience dealing with Miguel and i would recommen anyone to Better way and go and see Miguel and thank you again Miguel Gary i had a good experience dealing with Miguel and i would recommen anyone to Better way and go and see Miguel and thank you again Miguel Gary More
Buyer be ware I bought a 2012 Ford Fusion from Better Way Wholesale Auto Sunday 12/20/15. We called that morning and asked about a couple of cars a 2012 Nissan Sent I bought a 2012 Ford Fusion from Better Way Wholesale Auto Sunday 12/20/15. We called that morning and asked about a couple of cars a 2012 Nissan Sentra along with 2 other cars. We were told to be there before noon as it gets very busy in the afternoon. When we arrived a sales person named James met us up front. My first impression was poor, the sales area was 15 to 20 desks with no privacy and the sales people were dresses in Jeans and T shirts looking very unprofessional. I thought twice before continuing but the prices looked good so we gave them a chance. The first car we were interested in was the Nissan. James went to get it off one of their lots but returned after about 20 min. stating he is having trouble locating it. Now inquired over the phone about this car and was told it was available. The second car we inquired about a Toyota was available but due to safety inspection could not be road tested, We then asked about a Chevy Cruz and James stated he would look for the Nissan again when he went to pick up the Chevy. Still no luck with the Nissan but the Chevy had fairly low mileage and was a good price. We went to clime in and i noticed that the interior was in pretty rough shape for a car with less than 40,000 miles. We test drove it anyway and during the test drive a cover for the fuse box fell off and hit my leg and fell to the floor. This ended the thoughts on this car and if my son was not in dire need of a car before he went back to College it would have ended the day but we decided to continue to see if something would fit. While looking James suggested the Ford Fussion. He stated for the money they seem to give you allot. So we picked one out and he went to find the car. When he returned the car looked much better that the first and the test drive went well. Please note that none of the cars we looked at were cleaned up after they bought them from auction. So we sat down to talk about purchasing this car. I understand that they have fairly good pricing but was going to try to haggle some. James stated that the list price was it and they do not move from that price. That was ok except that they add a 198.00 vin etching fee say that this fee is non negotiable. They also charge a conveyance fee twice what a normal dealer. Now I looked up the Kelly Blue book price on this car as well as asked about a car fax sheet. When I brought up the KBB price James stated they use NADA pricing and brought up the price a Excellent condition 2012 Fusion would sell for and stated it was 3500.00 less than jf I bought it from a car dealer. Now during the test drive it was stated that we may be able to see a Car Fax if one of the listing sites they use has one but they guarantee that the car has never had any accidents or was a salvage car. Now he shows me a car fax that states it was in an accident and was listed at 850.00 under KBB dealer resale value of the car by car fax. Again he uses the line that NADA has it 3500.00 higher. Needing a car for my son and knowing it is a fair price I leave a deposit of 1000.00 and plan to pick up the car Monday or Tuesday. Leaving there I find out about a death in the my immediate family and when he calls Monday I tell him i may be delayed picking up the car. He was very apologetic and said to call when I was ready. I call the next morning and say I have some time in the afternoon around 1 if he could get the car ready for delivery. He agrees 1:00 will be good and I arrive at 1:00 only to here he is at the shop and was not around. He states he would be about 10 min. Now we are paying cash and delivery should take 15min. at most. We waited 45min till he came and then stated the car was still at the shop for safety inspection. Now i have to be at a funeral home to make arrangements at 3pm (plenty of time to get a car delivered if it was ready when we agreed) but we sat there for 1 1/2 hrs till the car arrived and then another 30min to sit with the financial people. During this time my Wife and I witnessed the most unprofessional work environment we have ever seen. Sales associates dropping the Fbomb during discussions they were having about other cust. or what they did last night. Now I am getting real frustrated as it is approaching 3pm and my car is still not ready so I go to talk with the sales manager and his attitude is well that is how we do things around here. I have seen people waiting 6 to 8 hrs before. I stated i called for a 1:00 pick up and this was Bull and he stops me and say i don't talk with people who swear and when you are done come talk civil with me. ARE YOU KIDDING AFTER WHAT I SAW AND HEARD GOING ON IN THAT SALES AREA. I then stated I was suppose to be making funeral arrangements at 3pm and his answer was looks like you are not going to make it. If they did not have my 1000.00 I would have left then. Finally at 3:10 they took us in and took about 10 min to get the car ready to drive away. Now i am leaving and the low tire pressure light is on and oil change needed light is on. I go back inside to let them know and was told they do not have a computer to turn off the oil light but the oil was just changed the sticker on the window sticker shows that and the tire pressure is a sensor issue and we do not fix those. Now this car had a safety inspection. When i got home we checked the pressure in the tires and added air and the sensor went off. Went to a garage and verified oil was changed and they turned off the light for oil change for free. Bottom line is if price is all that matters to you and you don't mind being treated as cattle (just another car to sell) then you can go here But if you like some service and professionalism this place is not for you. I personally will never shop here again or recommend anyone to go here. My total savings was about 500.00 and the service I received was not worth the money saved. More